Reposted over 30 days ago

Server / Wait Staff

Waffle House
Pay No pay info

Location 103 KEYES FERRY ROAD, Charles Town, West Virginia, 25414, United States
Contract time Full time, part time

The Breakroom Take

5.1

Rated 5.1 out of 10, based on 211 employees who took the Breakroom Quiz

See all job reviews

  • Free food
  • Recommended by students
  • Paid breaks
  • Respectful managers

About Waffle House

Waffle House is a 24-hour restaurant chain.

Job description from Waffle House

Join the Waffle House Family - Now Hiring Servers!

At Waffle House, we're not just in the food business-we're in the people business! We're looking for full-time and part-time servers to join our team immediately across all shifts.

Why Work With Us?

Since 1955, we've been dedicated to taking care of our team just as much as we take care of our customers. Here's what you'll enjoy as part of our team:

Top-Tier Earning Potential - With industry-leading training, you can earn more than at similar restaurants.

Comprehensive Benefits - Including paid time off, medical, dental, vision, and life insurance.

Paid Maternity Leave - Available after two years of service.

Flexible Scheduling - Choose from full-time or part-time shifts, including days, nights, or overnights.

Career Growth Opportunities - Advance into management with our career development programs.

Stock Ownership - Become a Waffle House stockholder after 90 days.

Immediate Tip Payouts - Take home all cash tips daily! Credit card tips are paid weekly.

Stay Bonus - Earn a tenure bonus after three years of service.

Shift Premiums - Get additional incentives for working certain shifts.

Your Role

As a Server (Waiter/Waitress) at Waffle House, you'll bring the legendary Waffle House experience to life for every customer by:

Taking orders and providing top-tier customer service.

Keeping the restaurant clean, organized, and welcoming.

Thriving in a fast-paced, team-oriented environment (no tip-sharing!).

Working weekends and some holidays-our busiest (and most profitable) times!

What You Need to Succeed

No experience required - we provide all the training you need!

A friendly, positive attitude and a passion for great service.

Must be at least 16 years old.

Waffle House is a growing company that values its Customers and Associates. If you're ready for a fun, rewarding career with a company that truly cares, apply today!

Map

103 KEYES FERRY ROAD, Charles Town, West Virginia, 25414, United States

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people get paid breaks

    Do workers at Waffle House get paid breaks?

    Yes. Most people get paid break.

    How we know this

    89% of people say they get paid breaks.

    Based on data from 65 people who took the Breakroom Quiz between November 2024 and June 2025.

    Why this matters

    Good jobs pay you for your break time.

    You should get paid for all the time you’re at work, even when you’re on break.

  • Needs improving
  • Most people don’t get paid sick leave

    Does Waffle House give paid sick leave?

    No. Most people don’t get paid leave when they’re sick.

    How we know this

    89% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 175 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    Most US companies don’t have to pay you when you’re sick - only some states require it.

    But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Waffle House do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    74% of people report that they don’t do extra unpaid work.

    Based on data from 162 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    You should be paid for all the work you do.

    A good job pays you for every minute you spend working for your employer.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of work schedule

    How far ahead of time do people find out their work schedule?

    Most people find out their schedule less than four weeks ahead of time.

    How we know this

    • 33% of people with changing schedules find out their shifts one week or less ahead of time.
    • 32% of people with changing schedules find out their shifts two weeks ahead of time.
    • 16% of people with changing schedules find out their shifts three weeks ahead of time.
    • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

    Based on data from 159 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    We believe your workplace should tell you your schedule at least 4 weeks ahead of time.

    You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.

  • Okay
  • Some people worry about their hours

    Do workers at Waffle House worry about hours?

    Some people worry about getting enough hours.

    How we know this

    57% of people report they worry about getting enough hours.

    Based on data from 161 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    A good employer should give you the hours you need each week.

    You shouldn’t have to struggle or beg for work time.

  • Okay
  • Only some people can choose their shifts

    Do Waffle House workers get to choose the shifts they work?

    Some people don’t get to choose which shifts they work.

    How we know this

    34% report that they don’t have enough control over which shifts they work.

    Based on data from 169 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Waffle House workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    47% of people report that it’s hard to change shifts if they need to.

    Based on data from 115 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    A good job works with your personal life.

    It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.

  • Okay
  • Can be hard to get time off

    How easy is it to get time off at Waffle House?

    Some people find it hard to get time off.

    How we know this

    49% of people report it’s hard to get time off.

    Based on data from 136 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.

  • Okay
  • Schedules can get changed at the last minute

    Do Waffle House managers change schedules at the last minute?

    Some managers change people’s schedules at the last minute.

    How we know this

    36% of people say their manager changes their shift schedule at the last minute.

    Based on data from 167 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.

    Good jobs don’t switch your hours around without warning.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Waffle House?

    Some people find it hard to take sick leave.

    How we know this

    45% of people report that it’s hard to take time off if they are sick.

    Based on data from 166 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    Everyone gets sick sometimes.

    You should be able to stay home when you need to get better.

    A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.

  • Good
  • Most students say it’s good

    Is a Waffle House job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    68% of students report this is a good place to work if you’re studying.

    Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2025.

  • Okay
  • Only some parents say it’s good

    Is working at Waffle House good if you’re a parent or caregiver?

    Only some parents and caregivers say this is a good place to work.

    How we know this

    44% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2025.

    Why this matters

    A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.

Benefits

    Good
  • Sick days don’t use up paid time off

    At Waffle House, are sick days and vacation days separate paid time off?

    Sick days and vacation days are separate paid time off.

    How we know this

    82% of people say their vacation days aren’t used up if they take sick leave.

    Based on data from 11 people who took the Breakroom Quiz between May 2025 and June 2025.

    Why this matters

    Getting sick isn’t a vacation.

    You shouldn’t have to lose your time off just because you got sick or had a medical emergency.

    A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.

  • Good
  • Most part-timers can get health insurance

    Are part-time workers able to get health insurance from Waffle House?

    Most people who work part-time can get health insurance.

    How we know this

    76% of people who work fewer than 30 hours a week say they can get health insurance

    Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2025.

    Why this matters

    A good employer offers health insurance to all their workers, no matter how many hours they work or what kind of job they have.

  • Good
  • Health insurance costs are okay

    Is the health insurance from Waffle House cheap enough for their workers?

    Most people say the health insurance costs are okay.

    How we know this

    71% of people say the health insurance costs are okay

    Based on data from 21 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    Everyone needs medical care sometimes, but it costs a lot.

    A good job should offer health insurance that workers can actually afford.

  • Good
  • Most people get paid time off

    Do people get paid time off at Waffle House?

    Most people get paid time off work.

    How we know this

    72% of people say they get paid time off.

    Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2025.

    Why this matters

    Everyone needs time to rest and take care of life outside of work.

    A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Waffle House feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    74% of people say they’re treated with respect by their managers.

    Based on data from 167 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    Your boss should treat you with respect.

    No one at work should bully you or treat you unfairly.

    If you have a problem, you should be able to talk to someone else who can help.

  • Needs improving
  • Most people have their breaks interrupted

    Do people at Waffle House get to take their breaks without interruption?

    Most people have their breaks interrupted.

    How we know this

    73% of people report that their breaks get interrupted.

    Based on data from 67 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.

  • Needs improving
  • Most people are stressed out

    Is it stressful to work at Waffle House?

    Most people feel stressed out here.

    How we know this

    79% of people say they often feel stressed out at work.

    Based on data from 175 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    Work can be hard sometimes, but you shouldn’t feel stressed all the time.

    Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Waffle House enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    35% of people report they don’t enjoy their job.

    Based on data from 155 people who took the Breakroom Quiz between December 2024 and June 2025.

  • Okay
  • Only some people recommend their team

    Do people at Waffle House recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    54% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 182 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    The people you work with every day are important. They can make the difference between a bad day and a good one.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Waffle House?

    Some people didn’t get enough training when they started.

    How we know this

    40% of people report they didn’t get enough training when they started working here.

    Based on data from 174 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    A good job should train you well from your first day, not just throw you into the deep end.

    Nobody can do their job well without proper training at the start.

  • Okay
  • Only some people get support to advance

    Do people get support to advance at Waffle House?

    Only some people are given support to advance their career here.

    How we know this

    In the last year, 47% of people report not being given support to advance their career here.

    Based on data from 159 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    A good job should help you grow, if you want to.

    This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.

    This helps you build skills and earn more money.

  • Needs improving
  • Headquarters doesn't understand what's happening

    Do people think Waffle House’s headquarters understands what’s happening where they work?

    Most people think headquarters doesn’t understand what’s happening where they work.

    How we know this

    74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 158 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    In a good job, the people running the organisation should support the workers who do the hands-on work.

    To do this well, they need to know what’s really happening at each location.

    This is extra important when an organisation has many different sites.

  • Okay
  • Only some people feel well informed by headquarters

    Do workers feel well informed about how Waffle House is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    49% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 173 people who took the Breakroom Quiz between December 2024 and June 2025.

    Why this matters

    A good employer shares news with all its workers.

    You should know how your employer is doing - both the good news and the problems.

    Managers should keep you updated about what’s happening.

Find out more about working at Waffle House

What Waffle House employees say about their job

  • Best thing

    The cooking

    Worst thing

    People leaving their work undone for me to do and the manager not taking care of the issue. Co workers bringing drama to the workplace. Issues going unanswered.

    4.3

    Second shift supervisor at Waffle House, June 2025

  • Best thing

    Money after I'm done being a trainees. How they treat you. How i can get food for a lot cheaper.

    Worst thing

    Learning the tickets

    9.5

    Cook at Waffle House, May 2025

See more reviews
  • Best thing

    Best things for me is meeting different people and cooking

    Worst thing

    My boss and job placement

    1.8

    Waitress cook at Waffle House, April 2025

  • Best thing

    It has flexible shift and you get free food

    Worst thing

    It is stressful and you are not always working with great people

    6.7

    Cook at Waffle House, April 2025

  • Best thing

    The varying money, the fast pace, the food

    Worst thing

    The unorganized system especially with scheduling

    4.0

    Server at Waffle House, March 2025

  • Best thing

    Free food
    Vp. Is great
    Tips and customers are nice

    Worst thing

    Coworkers don’t care
    Mangers don’t care
    People at the top don’t care
    Slight racism

    1.0

    Server at Waffle House, February 2025

  • Best thing

    I get to cook food for myself when it's slow

    Worst thing

    Everyone hates it there and it's kinda depressing

    4.7

    Grill cook at Waffle House, February 2025

  • Best thing

    It was the money. Since the beginning of time when you got tipped on a credit card you would still be able to get the cash out of the register at the end of the shift. Now, because Waffle House is mismanaged their money in the headquarter office. Not only do we not get to get our cash from it at the end of the shift but they make us wait an entire week and they tax it. They started right before Christmas and it completely ruined Christmas for so many families.

    Worst thing

    They don't care about you. Truly. If you were to pass, they would have your spot covered within an hour like it was nothing. Higher ups have zero empathy. So if you have kids or a family member get sick. They DO NOT CARE. They expect you there.

    Also. It is MANDATORY that you work EVERY SINGLE HOLIDAY!! If you don't, you WILL be fired. We work 8hr shifts but they make us do at LEAST 12 on Thanksgiving and Christmas. We also have to work New Year's Ever, New Year's Day and Easter. (We close for nothing) And the ONLY day we get Holiday pay (time and a half, so about 5$/hr)is on Christmas. No other Holiday pays. They also take 3$ out of your check EVERY DAY, rather you eat or not. And if you want actual food, you have to pay.

    2.6

    Head waiter at Waffle House, January 2025

  • Best thing

    My team are mostly very good workers. I always appreciate when we get free food on shift.

    Worst thing

    The work load can be overwhelming on busy days. The environment is often quite loud, causing me to get overstimulated.

    3.5

    Server at Waffle House, January 2025

  • Best thing

    The customers and hour flexibility based on you’re availability.

    Worst thing

    The management team’s unrealistic expectations and no paid time off instead you get a small “PTO” check every quarter for about $150 each time. Less than you earn on a single normal shift.

    2.1

    Grill cook at Waffle House, December 2024

  • More reviews from Waffle House employees

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