Pet Bather
PetSmartThe Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
- Uninterrupted breaks
About PetSmart
PetSmart is a retailer. They sell pet supplies and accessories, and offer veterinary, grooming, and pet adoption services.
Job description from PetSmart
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!
Pet Bather
About Life at PetSmart
At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too. Our values are rooted in unconditional love-a lesson we learn from our pets-and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family members-whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
- Paid weekly
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for fulltime associates
- Career pathing
- PetSmart Grooming Academy
- Development opportunities
JOB SUMMARY
PetSmart's Professional Bather (dog bather) is responsible for engaging with pet parents and their pets while providing positive experiences, salon specific services and upholding the company's vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending of solutions for pet parents, and pet safety standards.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
- Successful completion of PetSmart's Splash training and safety certification program.
- Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
- Greets pet parents, answers their questions and assists with making reservations in the salon.
- Responsible for check-in and check-out procedures.
- Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart's bathing standards and procedures.
- Shares additional health and wellness solutions with pet parents based on pet's needs.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Recommends, informs, and sells merchandise and services.
- Maintains total store cleanliness standards.
- Assists and works in other departments as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
QUALIFICATIONS
- Proficiency in computer applications.
- Ability to react under pressure and maintain composure.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed
- Strong organizational skills and attention to detail and safety measures.
- Strong written and verbal communication skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at https://benefits.petsmart.com/us/
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Pay Details
$13.07 - 18.07
Pay Rate Type
Hourly
Job Preview Video
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do pet care specialists at PetSmart get paid breaks?
No. Most people don’t get paid breaks.
How we know this
78% of people say they don’t get paid breaks.Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does PetSmart give pet care specialists paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
87% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do pet care specialists at PetSmart do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
87% of people report that they don’t do extra unpaid work.Based on data from 60 people who took the Breakroom Quiz between December 2024 and June 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do pet care specialists find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 66% of people with changing schedules find out their shifts one week or less ahead of time.
- 23% of people with changing schedules find out their shifts two weeks ahead of time.
- 11% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and June 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do pet care specialists at PetSmart worry about hours?
Some people worry about getting enough hours.
How we know this
66% of people report they worry about getting enough hours.Based on data from 62 people who took the Breakroom Quiz between December 2024 and June 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do pet care specialists at PetSmart get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
47% report that they don’t have enough control over which shifts they work.Based on data from 62 people who took the Breakroom Quiz between December 2024 and June 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for pet care specialists at PetSmart to change shifts?
Some people find it hard to change shifts.
How we know this
65% of people report that it’s hard to change shifts if they need to.Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for pet care specialists to get time off at PetSmart?
Some people find it hard to get time off.
How we know this
52% of people report it’s hard to get time off.Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do PetSmart managers change pet care specialists schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
73% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it for pet care specialists to take sick leave at PetSmart?
Some people find it hard to take sick leave.
How we know this
49% of people report that it’s hard to take time off if they are sick.Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is pet care specialists at PetSmart job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
80% of students report this is a good place to work if you’re studying.Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2025.
Benefits
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Needs improving
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Part-timers can't get health insurance
Are part-time pet care specialists able to get health insurance from PetSmart?
Most people who work part-time can't get health insurance.
How we know this
86% of people who work fewer than 30 hours a week say they can’t get health insuranceBased on data from 22 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good employer offers health insurance to all their workers, no matter how many hours they work or what kind of job they have.
Workplace
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Good
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Most people feel treated with respect
Do pet care specialists at PetSmart feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
67% of people say they’re treated with respect by their managers.Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do pet care specialists at PetSmart get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
83% of people report that they get to take their breaks without interruption.Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for pet care specialists to work at PetSmart?
Most people feel stressed out here.
How we know this
78% of people say they often feel stressed out at work.Based on data from 60 people who took the Breakroom Quiz between December 2024 and June 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do pet care specialists at PetSmart enjoy their jobs?
Most people enjoy their job.
How we know this
83% of people report they enjoy their job.Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2025.
Okay
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Only some people recommend their team
Do pet care specialists at PetSmart recommend working with their team?
Only some people recommend working with their team.
How we know this
65% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 62 people who took the Breakroom Quiz between December 2024 and June 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do pet care specialists get enough training when they start at PetSmart?
Some people didn’t get enough training when they started.
How we know this
63% of people report they didn’t get enough training when they started working here.Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do pet care specialists get support to advance at PetSmart?
Only some people are given support to advance their career here.
How we know this
In the last year, 61% of people report not being given support to advance their career here.Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do pet care specialists think PetSmart’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do pet care specialists feel well informed about how PetSmart is doing?
Only some people feel well informed about how the company is doing.
How we know this
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What PetSmart employees say about their job
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Best thing
Animals and coworkers
Worst thing
Management and corporate
Pet care specialist at PetSmart, June 2025
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Best thing
Building relationships with pets.
Worst thing
Lower labor, yet more tasks to complete.
Hotel manager at PetSmart, May 2025
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