Retail Sales Associate Part-Time
Ace Hardware
$12.00-14.00 per hour
Medina, Ohio, 44256, United States
Full time, part time
The Breakroom Take
- People enjoy this job
- Recommended by students
- Recommended by parents
- Respectful managers
- Uninterrupted breaks
About Ace Hardware
Ace Hardware is a retailer. They sell home improvement and gardening products, tools, and hardware.
Job description from Ace Hardware
Sales Associate- responsible for providing "exceptional" customer service and helping customers find exactly what they need.
Company:
E&H Hardware Group was founded in 2011 by the Buehler Family of Wooster, OH. Previously they owned and operated 13 Buehler's Fresh Foods supermarket locations which included six integrated hardware stores. Their first hardware store was opened in Orrville, OH in 1959. Currently E&H Hardware Group owns and operates twenty-nine Ace Hardware stores and a Plumbing/Handyman Service, all of which are in Ohio.
We are proud to be affiliated with Ace Hardware Corporation based in Oak Brook, IL. Ace is a retailer-owned, national brand, in business since 1924 and recognized as America's premier hardware wholesaler.
E&H Hardware Group's Core Values:
Local Relationships Built on Trust
Helpful
Focused, Steady and Forward Thinking
Prioritizing Company and Mission over Self
Resourceful and Enterprising
Job description:
We are looking for individuals who pride themselves by providing excellent customer service and building lasting relationships with our customers. The perfect candidate for this job understands the products of Ace Hardware and has practical DIY knowledge.
Top benefits or perks:
As a team member at E&H Hardware Group, you will enjoy:
- Benefits: Health care (Full Time Team Members), dental and vision, 401k
- Paid Time Off and Holiday Pay (Full Time Team Members)
- Employee Assistance Program
- Generous Employee Discount
- Career development: Entry-level employees have opportunities to work in management, Operations, or other areas of the company
- Flexible work schedule
- Part-Time- up to 29 hours per week
- Work/Life Balance- Most locations close at 8pm
ACE is the place for the Friendly Hardware Associate!
Pay Range: $12 - $14 per hour
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What employees say
Pay
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Okay
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Only some people get paid breaks
Do sales associates at Ace Hardware get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
61% of people say they don’t get paid breaks.Based on data from 187 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does Ace Hardware give sales associates paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
94% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 127 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do sales associates at Ace Hardware do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
90% of people report that they don’t do extra unpaid work.Based on data from 200 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do sales associates find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 69% of people with changing schedules find out their shifts one week or less ahead of time.
- 23% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 2% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 124 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do sales associates at Ace Hardware worry about hours?
Some people worry about getting enough hours.
How we know this
39% of people report they worry about getting enough hours.Based on data from 132 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do sales associates at Ace Hardware get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
37% report that they don’t have enough control over which shifts they work.Based on data from 123 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to change shifts
How easy is it for sales associates at Ace Hardware to change shifts?
Most people find it easy to change shifts.
How we know this
67% of people report that it’s easy to change shifts if they need to.Based on data from 167 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Good
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Easy to get time off
How easy is it for sales associates to get time off at Ace Hardware?
Most people find it easy to get time off.
How we know this
67% of people report it’s easy to get time off.Based on data from 170 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Ace Hardware managers change sales associates schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
79% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 122 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick leave
How easy is it for sales associates to take sick leave at Ace Hardware?
Most people find it easy to take sick leave.
How we know this
71% of people report that it’s easy to take time off if they are sick.Based on data from 194 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is sales associates at Ace Hardware job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
85% of students report this is a good place to work if you’re studying.Based on data from 102 people who took the Breakroom Quiz between November 2024 and May 2025.
Good
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Most parents say it’s good
Is working as sales associates at Ace Hardware good if you have caring responsibilities?
Most parents and caregivers say this is a good place to work.
How we know this
82% of people who care for a child or other relative report this is a good place to work.Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Needs improving
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Part-time workers don’t get health insurance
Do part-time sales associates at Ace Hardware get health insurance?
Most people who work part-time don't get health insurance.
How we know this
90% of people who work fewer than 30 hours a week say they don't get health insurance.Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.
Workplace
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Good
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Most people feel treated with respect
Do sales associates at Ace Hardware feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
73% of people say they’re treated with respect by their managers.Based on data from 192 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do sales associates at Ace Hardware get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
69% of people report that they get to take their breaks without interruption.Based on data from 175 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for sales associates to work at Ace Hardware?
Most people feel stressed out here.
How we know this
70% of people say they often feel stressed out at work.Based on data from 126 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do sales associates at Ace Hardware enjoy their jobs?
Only some people enjoy their job.
How we know this
36% of people report they don’t enjoy their job.Based on data from 166 people who took the Breakroom Quiz between November 2024 and May 2025.
Okay
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Only some people recommend their team
Do sales associates at Ace Hardware recommend working with their team?
Only some people recommend working with their team.
How we know this
59% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 133 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do sales associates get enough training when they start at Ace Hardware?
Some people didn’t get enough training when they started.
How we know this
51% of people report they didn’t get enough training when they started working here.Based on data from 122 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do sales associates get support to advance at Ace Hardware?
Only some people are given support to advance their career here.
How we know this
In the last year, 38% of people report not being given support to advance their career here.Based on data from 191 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do sales associates think Ace Hardware’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 184 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do sales associates feel well informed about how Ace Hardware is doing?
Only some people feel well informed about how the company is doing.
How we know this
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 121 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Ace Hardware employees say about their job
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Best thing
I enjoy customer service, treating customers with respect and to solve any problems they may have.
Worst thing
No respect, no appreciation, pay is not suitable.
Retail worker at Ace Hardware, May 2025
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Best thing
The job itself is great
Worst thing
The people
cashier at Ace Hardware, April 2025
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