Shift Leader
Firehouse Subs
No pay info
Kearney, Nebraska, 68845, United States
The Breakroom Take
- Free food
- Recommended by students
- Respectful managers
- Uninterrupted breaks
About Firehouse Subs
Firehouse Subs is a fast casual restaurant chain.
Job description from Firehouse Subs
POSITION SUMMARY STATEMENT:
This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.
- Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
- Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
- Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
- Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® "culture" and mission and vision statements.
- Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
- Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
- Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
- Actively participates in all Public Safety Foundation initiatives.
- Represents Firehouse Subs® in a professional, positive manner at all times.
- Communicates effectively to the GM/Owner any and all issues that may impact our business.
- Able to work on their feet for up to 13 hours at a time.
- Able to lift up to 50 lbs.
- Any other duties assigned by GM/Owner.
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
- Hearty and Flavorful Food
- Heartfelt Service, and
- Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
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What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at Firehouse Subs get paid breaks?
No. Most people don’t get paid breaks.
How we know this
83% of people say they don’t get paid breaks.Based on data from 92 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does Firehouse Subs give paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
95% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 155 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Firehouse Subs do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
80% of people report that they don’t do extra unpaid work.Based on data from 140 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 92% of people with changing schedules find out their shifts one week or less ahead of time.
- 6% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 1% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 158 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at Firehouse Subs worry about hours?
Some people worry about getting enough hours.
How we know this
54% of people report they worry about getting enough hours.Based on data from 153 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do Firehouse Subs workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
34% report that they don’t have enough control over which shifts they work.Based on data from 138 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Firehouse Subs workers to change shifts?
Some people find it hard to change shifts.
How we know this
48% of people report that it’s hard to change shifts if they need to.Based on data from 125 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it to get time off at Firehouse Subs?
Some people find it hard to get time off.
How we know this
49% of people report it’s hard to get time off.Based on data from 129 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Schedules can get changed at the last minute
Do Firehouse Subs managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
How we know this
40% of people say their manager changes their shift schedule at the last minute.Based on data from 141 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Firehouse Subs?
Some people find it hard to take sick leave.
How we know this
48% of people report that it’s hard to take time off if they are sick.Based on data from 149 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is a Firehouse Subs job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
78% of students report this is a good place to work if you’re studying.Based on data from 82 people who took the Breakroom Quiz between November 2024 and May 2025.
Okay
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Only some parents say it’s good
Is working at Firehouse Subs good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
How we know this
38% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Needs improving
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Part-time workers don’t get health insurance
Do part-time workers at Firehouse Subs get health insurance?
Most people who work part-time don't get health insurance.
How we know this
90% of people who work fewer than 30 hours a week say they don't get health insurance.Based on data from 41 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.
Workplace
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Good
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Most people feel treated with respect
Do people at Firehouse Subs feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 147 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do people at Firehouse Subs get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
72% of people report that they get to take their breaks without interruption.Based on data from 85 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at Firehouse Subs?
Most people feel stressed out here.
How we know this
76% of people say they often feel stressed out at work.Based on data from 152 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Firehouse Subs enjoy their jobs?
Only some people enjoy their job.
How we know this
48% of people report they don’t enjoy their job.Based on data from 122 people who took the Breakroom Quiz between November 2024 and May 2025.
Okay
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Only some people recommend their team
Do people at Firehouse Subs recommend working with their team?
Only some people recommend working with their team.
How we know this
54% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 160 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Firehouse Subs?
Some people didn’t get enough training when they started.
How we know this
49% of people report they didn’t get enough training when they started working here.Based on data from 150 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at Firehouse Subs?
Only some people are given support to advance their career here.
How we know this
In the last year, 49% of people report not being given support to advance their career here.Based on data from 142 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Firehouse Subs’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 143 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Firehouse Subs is doing?
Only some people feel well informed about how the company is doing.
How we know this
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 149 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Firehouse Subs employees say about their job
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Best thing
That it’s easy to work but it’s really draining because of the people you work with and how they run things.
Worst thing
The people
Cashier crew member at Firehouse Subs, May 2025
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Best thing
I had a good team. Most tasks are fairly simple. Fairly felxible hours.
Worst thing
Overbearing ownership. Constant micromanagement from superiors. Poor training. Unclear and conflicting instructions. Overall poor ownership.
Shift manager at Firehouse Subs, April 2025
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