Chick-fil-A Office Manager
Chick-fil-A
$15.00 per hour
18203 West Interstate 10 Frontage Road, San Antonio, Texas, 78257, United States
Part time
The Breakroom Take
- Free food
- Recommended by students
- Recommended by parents
- Respectful managers
- Good training
- Learn new skills
- Uninterrupted breaks
About Chick-fil-A
Chick-fil-A is a fast food restaurant chain.
Job description from Chick-fil-A
Reports to: Cindy Gonzalez, Operator
Objective:
The Office Manager/Assistant oversees, manages, and processes the financials of Chick-fil-A at The RIM as well as reconciles and maintains company records.
Role and Expectations
As Office Manager/Assistant, you have the responsibility for maintaining the integrity and purpose of our vision "FIRST". You will be directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, financial accountability, ensuring the highest quality products and services are delivered to our customers, and other duties as required.
Working Knowledge Of:
• HR/Payroll
• Daily executions of operations
• Inform
• Emails
• Door Dash
• Share Table
• Daily Report
• Invoicing
• EOM
Required Skills:
• How FCR works and what makes a profitable business
• Working knowledge of @CFA home, Inform, Service Point, HR/Payroll menus, CEM reports, and Dashboards
• Full working knowledge of front counter, drive thru, and kitchen
Characteristics:
• Good Character/ Honest
• Trustworthy
• Team Player
• Positive Attitude
• Teachable
• Strong Communicator
• High Energy
• Determination
• Initiative
• Competent
• Innovative
• Disciplined
• Technical Ability
• People Developer
Responsibilities:
1. Pay all suppliers monthly
2. Input and process payroll bi-weekly
3. Collect all outstanding balances within 60 days
4. End of Month
a. Enter all month-end data and complete transfers daily
5. Email custom notes to the restaurant accountant daily
6. Connect regularly with the Operator to guarantee excellence in communication regarding the financials of the organization.
7. Connect as needed with the Operator and Directors of Operations on financial execution at the restaurant level.
8. Check and read emails
Summary of Expectations:
1. Pay Suppliers
a. Input, pay, and confirm all invoices for accuracy/reporting.
b. Facilitate as needed the negotiating and renewing of supplier contracts.
c. Maintain supplier relationships and accountability, working as needed with restaurant operational leadership and/or the operator.
d. Initiate communication regarding service/product discrepancies and immediately seek corrective action.
2. Payroll
a. Process payroll bi-weekly, insuring accurate payments through appropriate deductions, etc. b. Annually process W-2 printing/distribution to current/past employees.
3. Collections
a. Monitor financial reports for any recurring issues and follow up with appropriate leaders. b. Maintain current records for all customers, including tangible files and digital documentation. c. Ensure all customer balances are collected within 60 days.
b. Analyze any outstanding balances that are over 30-days past due and send additional
statements/communication to the appropriate parties.
c. Ensure proper documentation is on file for tax-exempt customers.
4. Organizational Alignment
a. Connect as needed with Operator on any issues regarding data entry/record keeping at the restaurant level.
b. Connect as needed with Operator on any financial questions regarding organizational procedures/etc.
5. Emails
a. Read, delegate, and execute any information needed to the operator and leaders
Requirements
- Must be 18 years of age or older
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at Chick-fil-A get paid breaks?
No. Most people don’t get paid breaks.
How we know this
82% of people say they don’t get paid breaks.Based on data from 1,281 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does Chick-fil-A give paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
96% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 1,348 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Chick-fil-A do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
85% of people report that they don’t do extra unpaid work.Based on data from 1,256 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 81% of people with changing schedules find out their shifts one week or less ahead of time.
- 16% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 1,370 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at Chick-fil-A worry about hours?
Some people worry about getting enough hours.
How we know this
41% of people report they worry about getting enough hours.Based on data from 1,384 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do Chick-fil-A workers get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
72% report that they have enough control over which shifts they work.Based on data from 1,235 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Chick-fil-A workers to change shifts?
Some people find it hard to change shifts.
How we know this
48% of people report that it’s hard to change shifts if they need to.Based on data from 1,087 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Good
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Easy to get time off
How easy is it to get time off at Chick-fil-A?
Most people find it easy to get time off.
How we know this
76% of people report it’s easy to get time off.Based on data from 1,103 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Chick-fil-A managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
86% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 1,298 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Chick-fil-A?
Some people find it hard to take sick leave.
How we know this
47% of people report that it’s hard to take time off if they are sick.Based on data from 1,226 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is a Chick-fil-A job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
84% of students report this is a good place to work if you’re studying.Based on data from 833 people who took the Breakroom Quiz between February 2025 and May 2025.
Good
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Most parents say it’s good
Is working at Chick-fil-A good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
How we know this
73% of people who care for a child or other relative report this is a good place to work.Based on data from 140 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
-
Needs improving
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Part-time workers don’t get health insurance
Do part-time workers at Chick-fil-A get health insurance?
Most people who work part-time don't get health insurance.
How we know this
77% of people who work fewer than 30 hours a week say they don't get health insurance.Based on data from 795 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.
Workplace
-
Good
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Most people feel treated with respect
Do people at Chick-fil-A feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
77% of people say they’re treated with respect by their managers.Based on data from 1,189 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do people at Chick-fil-A get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
80% of people report that they get to take their breaks without interruption.Based on data from 1,219 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at Chick-fil-A?
Most people feel stressed out here.
How we know this
75% of people say they often feel stressed out at work.Based on data from 1,299 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Chick-fil-A enjoy their jobs?
Only some people enjoy their job.
How we know this
35% of people report they don’t enjoy their job.Based on data from 1,068 people who took the Breakroom Quiz between February 2025 and May 2025.
Okay
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Only some people recommend their team
Do people at Chick-fil-A recommend working with their team?
Only some people recommend working with their team.
How we know this
46% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 1,389 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Good
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Most people get enough training
Do people get enough training when they start at Chick-fil-A?
Most people got enough training when they started.
How we know this
68% of people report they got enough training when they started working here.Based on data from 1,311 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Good
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Most people get support to advance
Do people get support to advance at Chick-fil-A?
Most people are given support to advance their career here.
How we know this
In the last year, 67% of people report being given support to advance their career here.Based on data from 1,214 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Okay
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Headquarters only partly understands what's happening
Do people think Chick-fil-A’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
How we know this
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 1,181 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Chick-fil-A is doing?
Only some people feel well informed about how the company is doing.
How we know this
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 1,251 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Chick-fil-A employees say about their job
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Best thing
I love my coworkers they are make the shift go by faster.
Worst thing
I hate working in very hot areas in the kitchen and doing extensive labor for little pay as well as closing shifts restricting me to go home at a decent time within a school night.
Team member at Chick-fil-A, April 2025
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Best thing
Everyone is very friendly and i’ve improved a lot. I started out with a lot of social anxiety that has lessened a lot from interacting with customers! I’ve made good friends with some of my coworkers as well and overall it is great.
Worst thing
My breaks are interrupted sometimes because we get too busy and I have to come back. My hours aren’t often guaranteed as I had asked for full time (36-40) and I only get 24-32 (32 very rarely…)
FOH team member at Chick-fil-A, April 2025
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