Shift Manager
McDonald'sThe Breakroom Take
- Free food
- Recommended by students
- Respectful managers
- Uninterrupted breaks
About McDonald's
McDonald’s is a fast food restaurant chain.
Job description from McDonald's
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you may be responsible for:
• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
Additional Info:
Competitive pay Starting at $19.00
• Paid time off available to eligible employees
• Flexible Scheduling
• Unpaid Leaves of Absence
• Education through Archways to Opportunity including opportunities to earn a High School
degree, college tuition assistance up to $3000/year and English classes as a second language
• Free High School Diploma Program for eligible employees
• Free meals while working
• Paid Training
• Uniforms
• Health Benefits
• Birthday gift card
• Advancement
Opportunities
• Management
Training Program
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day,
and this posting does not list all of the essential functions of this job. Byapplying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning
employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee
organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive acopy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do crew trainers at McDonald's get paid breaks?
No. Most people don’t get paid breaks.
How we know this
84% of people say they don’t get paid breaks.Based on data from 280 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does McDonald's give crew trainers paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
91% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 306 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do crew trainers at McDonald's do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
80% of people report that they don’t do extra unpaid work.Based on data from 279 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do crew trainers find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 74% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 303 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do crew trainers at McDonald's worry about hours?
Some people worry about getting enough hours.
How we know this
39% of people report they worry about getting enough hours.Based on data from 311 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do crew trainers at McDonald's get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
67% report that they have enough control over which shifts they work.Based on data from 288 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for crew trainers at McDonald's to change shifts?
Some people find it hard to change shifts.
How we know this
52% of people report that it’s hard to change shifts if they need to.Based on data from 222 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for crew trainers to get time off at McDonald's?
Some people find it hard to get time off.
How we know this
43% of people report it’s hard to get time off.Based on data from 241 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do McDonald's managers change crew trainers schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
77% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 283 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it for crew trainers to take sick leave at McDonald's?
Some people find it hard to take sick leave.
How we know this
53% of people report that it’s hard to take time off if they are sick.Based on data from 275 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is crew trainers at McDonald's job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
78% of students report this is a good place to work if you’re studying.Based on data from 235 people who took the Breakroom Quiz between December 2024 and June 2025.
Okay
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Only some parents say it’s good
Is working as crew trainers at McDonald's good if you have caring responsibilities?
Only some parents and caregivers say this is a good place to work.
How we know this
41% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 88 people who took the Breakroom Quiz between December 2024 and June 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Good
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Sick days don’t use up paid time off
At McDonald's, are crew trainers’s sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
How we know this
67% of people say their vacation days aren’t used up if they take sick leave.Based on data from 39 people who took the Breakroom Quiz between May 2025 and June 2025.
Why this matters
Getting sick isn’t a vacation.
You shouldn’t have to lose your time off just because you got sick or had a medical emergency.
A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.
Needs improving
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Part-timers can't get health insurance
Are part-time crew trainers able to get health insurance from McDonald's?
Most people who work part-time can't get health insurance.
How we know this
83% of people who work fewer than 30 hours a week say they can’t get health insuranceBased on data from 93 people who took the Breakroom Quiz between November 2024 and March 2025.
Why this matters
A good employer offers health insurance to all their workers, no matter how many hours they work or what kind of job they have.
Okay
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Only some part-timers get paid time off
Do part-time crew trainers get paid time off at McDonald's?
Only some people who work part-time get paid time off.
How we know this
53% of people who work part-time say they don’t get paid time offBased on data from 19 people who took the Breakroom Quiz between May 2025 and June 2025.
Why this matters
Everyone should get paid time off, no matter if they work full-time or part-time.
At a good job, you deserve all the same benefits, even if you work fewer hours."
Good
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Health insurance costs are okay
Is the health insurance from McDonald's cheap enough for crew trainers?
Most people say the health insurance costs are okay.
How we know this
72% of people say the health insurance costs are okayBased on data from 54 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
A good job should offer health insurance that workers can actually afford.
Okay
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Only some people get paid time off
Do crew trainers get paid time off at McDonald's?
Some people get paid time off from work.
How we know this
49% of people say they don’t get paid time off.Based on data from 102 people who took the Breakroom Quiz between May 2025 and June 2025.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Okay
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Only some people feel treated with respect
Do crew trainers at McDonald's feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
34% of people say they’re not treated with respect by their managers.Based on data from 261 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do crew trainers at McDonald's get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
73% of people report that they get to take their breaks without interruption.Based on data from 257 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for crew trainers to work at McDonald's?
Most people feel stressed out here.
How we know this
87% of people say they often feel stressed out at work.Based on data from 295 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do crew trainers at McDonald's enjoy their jobs?
Only some people enjoy their job.
How we know this
51% of people report they don’t enjoy their job.Based on data from 236 people who took the Breakroom Quiz between March 2025 and June 2025.
Okay
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Only some people recommend their team
Do crew trainers at McDonald's recommend working with their team?
Only some people recommend working with their team.
How we know this
61% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 313 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do crew trainers get enough training when they start at McDonald's?
Some people didn’t get enough training when they started.
How we know this
48% of people report they didn’t get enough training when they started working here.Based on data from 296 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Good
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Most people get support to advance
Do crew trainers get support to advance at McDonald's?
Most people are given support to advance their career here.
How we know this
In the last year, 70% of people report being given support to advance their career here.Based on data from 286 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do crew trainers think McDonald's’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 276 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do crew trainers feel well informed about how McDonald's is doing?
Only some people feel well informed about how the company is doing.
How we know this
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 277 people who took the Breakroom Quiz between March 2025 and June 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What McDonald's employees say about their job
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Best thing
I think the best thing about my job would be my team. They’re great, funny people I get a lounge with. They make jobs easier and time go by faster <3333
Worst thing
The customers. They can be really rude and condescending. They believe they know more than us, and wanna do their own thing most of the time and then complain when their order was wrong but they mumbled the whole time yk?
Crew member at McDonald's, June 2025
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Best thing
I like that I do the same job every time I work but the experience is always different, I also enjoy being able to stay on my feet and stay moving because it keeps me overall distracted and in shape.
Worst thing
Not everyone likes their job. And it shows because they won't put effort into doing their job correctly which causes other staff to pick up the slack. But we don't get paid for the extra work we do
Crew member at McDonald's, April 2025
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