Retail Supervisor
PUMA
$21.00–$24.00 per hour
7000 Arundel Mills Cir Space 301, Hanover, Maryland, 21076, United States
Full time
The Breakroom Take
- Great coworkers
- People enjoy this job
- Good employer
- Respectful managers
- Good training
- Learn new skills
- Uninterrupted breaks
About PUMA
PUMA is a fashion retailer.
Job description from PUMA
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
- Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
- Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
YOUR TALENT
- 1 - 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
- Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs
- Ability to lift/carry, push/pull up to 30 pounds regularly
The base pay for this position is $21.00-$24.00/hour + Bonus + Benefits (Benefit Summary Full Time) Pay may vary depending on job-related knowledge, skills, and experience.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.
For additional information, please contact: us-hrrecruiter@puma.com
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at PUMA get paid breaks?
No. Most people don’t get paid breaks.
How we know this
91% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does PUMA give paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
69% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at PUMA do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
93% of people report that they don’t do extra unpaid work.Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 80% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 7% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at PUMA worry about hours?
Some people worry about getting enough hours.
How we know this
53% of people report they worry about getting enough hours.Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do PUMA workers get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
80% report that they have enough control over which shifts they work.Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for PUMA workers to change shifts?
Some people find it hard to change shifts.
How we know this
38% of people report that it’s hard to change shifts if they need to.Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Good
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Easy to get time off
How easy is it to get time off at PUMA?
Most people find it easy to get time off.
How we know this
91% of people report it’s easy to get time off.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do PUMA managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
93% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at PUMA?
Most people find it easy to take sick leave.
How we know this
77% of people report that it’s easy to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Good
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Most people feel treated with respect
Do people at PUMA feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
93% of people say they’re treated with respect by their managers.Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do people at PUMA get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
86% of people report that they get to take their breaks without interruption.Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Okay
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Some people are stressed out
Is it stressful to work at PUMA?
Some people feel stressed out here.
How we know this
54% of people say they often feel stressed out at work.Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at PUMA enjoy their jobs?
Most people enjoy their job.
How we know this
67% of people report they enjoy their job.Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2025.
Good
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Most people recommend their team
Do people at PUMA recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Good
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Most people get enough training
Do people get enough training when they start at PUMA?
Most people got enough training when they started.
How we know this
80% of people report they got enough training when they started working here.Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Good
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Most people get support to advance
Do people get support to advance at PUMA?
Most people are given support to advance their career here.
How we know this
In the last year, 71% of people report being given support to advance their career here.Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think PUMA’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Good
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Most people feel well informed by headquarters
Do workers feel well informed about how PUMA is doing?
Most people feel well informed about how the company is doing.
How we know this
85% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What PUMA employees say about their job
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Best thing
You meet people from all over the world
Worst thing
The managers the hours and the pay
Sales associate at PUMA, March 2025
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