Housekeeping Supervisor - Hilton Omaha
Hilton
No pay info
Omaha, Nebraska, 68101, United States
Full time
The Breakroom Take
- People enjoy this job
- Recommended by students
- Recommended by parents
- Respectful managers
About Hilton
Hilton is an international hotel operator.
Job description from Hilton
What will I be doing?
As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Assess inventory of, assign for cleaning and inspect rooms
- Verify and report status and/or discrepancies of rooms
- Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Perform Room Attendant and/or Houseperson duties, as needed
- Assist in performance evaluations of Room Attendants and Housepersons, as needed
- Respond to special guest requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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What employees say
Pay
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Okay
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Only some people get paid breaks
Do workers at Hilton get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
60% of people say they don’t get paid breaks.Based on data from 189 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Okay
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Only some people get paid sick leave
Does Hilton give paid sick leave?
Sometimes. Only some people get paid leave when they’re sick.
How we know this
64% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 128 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Hilton do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
78% of people report that they don’t do extra unpaid work.Based on data from 123 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 74% of people with changing schedules find out their shifts one week or less ahead of time.
- 20% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 3% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 316 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at Hilton worry about hours?
Some people worry about getting enough hours.
How we know this
41% of people report they worry about getting enough hours.Based on data from 308 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do Hilton workers get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
67% report that they have enough control over which shifts they work.Based on data from 303 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Hilton workers to change shifts?
Some people find it hard to change shifts.
How we know this
49% of people report that it’s hard to change shifts if they need to.Based on data from 264 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it to get time off at Hilton?
Some people find it hard to get time off.
How we know this
39% of people report it’s hard to get time off.Based on data from 292 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Hilton managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
77% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 120 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Hilton?
Most people find it easy to take sick leave.
How we know this
73% of people report that it’s easy to take time off if they are sick.Based on data from 121 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is a Hilton job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
76% of students report this is a good place to work if you’re studying.Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2025.
Good
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Most parents say it’s good
Is working at Hilton good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
How we know this
74% of people who care for a child or other relative report this is a good place to work.Based on data from 74 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Okay
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Only some part-time workers get health insurance
Do part-time workers at Hilton get health insurance?
Some people who work part-time get health insurance.
How we know this
62% of people who work fewer than 30 hours a week say they don't get health insurance.Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.
Workplace
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Good
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Most people feel treated with respect
Do people at Hilton feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
77% of people say they’re treated with respect by their managers.Based on data from 125 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do people at Hilton get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
40% of people report that their breaks get interrupted.Based on data from 233 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at Hilton?
Most people feel stressed out here.
How we know this
70% of people say they often feel stressed out at work.Based on data from 128 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Hilton enjoy their jobs?
Most people enjoy their job.
How we know this
72% of people report they enjoy their job.Based on data from 286 people who took the Breakroom Quiz between November 2024 and May 2025.
Okay
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Only some people recommend their team
Do people at Hilton recommend working with their team?
Only some people recommend working with their team.
How we know this
53% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 138 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Hilton?
Some people didn’t get enough training when they started.
How we know this
44% of people report they didn’t get enough training when they started working here.Based on data from 130 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at Hilton?
Only some people are given support to advance their career here.
How we know this
In the last year, 57% of people report not being given support to advance their career here.Based on data from 322 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Hilton’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 122 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Hilton is doing?
Only some people feel well informed about how the company is doing.
How we know this
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 121 people who took the Breakroom Quiz between February 2025 and May 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Hilton employees say about their job
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Best thing
It’s not very busy during my shift
Worst thing
Some guests can be difficult to deal with
Employee at Hilton, March 2025
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Best thing
We can travel all over the world with $50 hotel rooms. Business is steady enough to make reliable tips. We have good products to sell.
Worst thing
We are paid $5/hour. We are chronically understaffed which is stressful for operations. There is no investment in employees for learning new skills or upward mobility. Security at the hotel is a joke. Management does not care about us as people and will not communicate about safety or even ask how we're doing (we suffered terrorist attacks, hurricanes, gun violence). The health insurance offered is not good and changes providers constantly making it impossible to get reliable care. Facilities are outdated.
Bartender at Hilton, February 2025
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About this pay
CloseWhy is there no pay info?
Sometimes employers don’t give us pay information for their jobs.
Where we can, we show an estimate for their pay.
However, sometimes even that isn’t possible.