Catering Team Member
Chick-fil-AThe Breakroom Take
- Free food
- Recommended by students
- Recommended by parents
- Respectful managers
- Learn new skills
- Uninterrupted breaks
About Chick-fil-A
Chick-fil-A is a fast food restaurant chain.
Job description from Chick-fil-A
Job Summary Catering Team Member - Chick-fil-A
As a member of our Catering Team, you'll play a key role in helping us serve our guests beyond the restaurant. Responsibilities include preparing and assembling catering orders with accuracy and care, inputting catering orders into the register system, calling guests to confirm details, and delivering orders on time with excellent service. You'll also collaborate with fellow team members to ensure smooth operations and a positive experience for every guest. Attention to detail, communication skills, and teamwork are essential!
Requirements
- Ability to multi-task/Capacidad para realizar múltiples tareas
- Prioritization/Priorización
- Troubleshooting/Solución de problemas
- Strong communication skills/Fuertes habilidades de comunicación
- Enthusiastic and passionate about our Vision/Just Cause at River Landing; "Raise the bar for Hospitality and Excellence in our community"/Entusiasta y apasionado por nuestra Visión / Causa Justa en River Landing; "Elevar el nivel de hospitalidad y excelencia en nuestra comunidad"
- Has a pleasant personality and delightful to work alongside/Tiene una personalidad agradable y es agradable trabajar junto
- Team Player/Trabajar en Equipo
- Able to express their thoughts and ideas clearly, directly, and honestly/Capaz de expresar sus pensamientos e ideas de manera clara, directa y honesta.
- Having a car is MANDATORY
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do back of house team members at Chick-fil-A get paid breaks?
No. Most people don’t get paid breaks.
How we know this
83% of people say they don’t get paid breaks.Based on data from 126 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does Chick-fil-A give back of house team members paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
98% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 135 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do back of house team members at Chick-fil-A do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
90% of people report that they don’t do extra unpaid work.Based on data from 129 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do back of house team members find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 79% of people with changing schedules find out their shifts one week or less ahead of time.
- 16% of people with changing schedules find out their shifts two weeks ahead of time.
- 4% of people with changing schedules find out their shifts three weeks ahead of time.
- 1% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 136 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do back of house team members at Chick-fil-A worry about hours?
Some people worry about getting enough hours.
How we know this
39% of people report they worry about getting enough hours.Based on data from 137 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do back of house team members at Chick-fil-A get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
34% report that they don’t have enough control over which shifts they work.Based on data from 137 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for back of house team members at Chick-fil-A to change shifts?
Some people find it hard to change shifts.
How we know this
47% of people report that it’s hard to change shifts if they need to.Based on data from 200 people who took the Breakroom Quiz between November 2024 and April 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Good
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Easy to get time off
How easy is it for back of house team members to get time off at Chick-fil-A?
Most people find it easy to get time off.
How we know this
71% of people report it’s easy to get time off.Based on data from 194 people who took the Breakroom Quiz between November 2024 and April 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Chick-fil-A managers change back of house team members schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
84% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 128 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it for back of house team members to take sick leave at Chick-fil-A?
Some people find it hard to take sick leave.
How we know this
49% of people report that it’s hard to take time off if they are sick.Based on data from 134 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is back of house team members at Chick-fil-A job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
79% of students report this is a good place to work if you’re studying.Based on data from 155 people who took the Breakroom Quiz between November 2024 and April 2025.
Benefits
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Needs improving
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Part-time workers don’t get health insurance
Do part-time back of house team members at Chick-fil-A get health insurance?
Most people who work part-time don't get health insurance.
How we know this
68% of people who work fewer than 30 hours a week say they don't get health insurance.Based on data from 96 people who took the Breakroom Quiz between November 2024 and March 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.
Workplace
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Good
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Most people feel treated with respect
Do back of house team members at Chick-fil-A feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
78% of people say they’re treated with respect by their managers.Based on data from 228 people who took the Breakroom Quiz between November 2024 and April 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do back of house team members at Chick-fil-A get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
88% of people report that they get to take their breaks without interruption.Based on data from 124 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for back of house team members to work at Chick-fil-A?
Most people feel stressed out here.
How we know this
76% of people say they often feel stressed out at work.Based on data from 140 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do back of house team members at Chick-fil-A enjoy their jobs?
Only some people enjoy their job.
How we know this
41% of people report they don’t enjoy their job.Based on data from 220 people who took the Breakroom Quiz between November 2024 and April 2025.
Okay
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Only some people recommend their team
Do back of house team members at Chick-fil-A recommend working with their team?
Only some people recommend working with their team.
How we know this
52% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 137 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do back of house team members get enough training when they start at Chick-fil-A?
Some people didn’t get enough training when they started.
How we know this
41% of people report they didn’t get enough training when they started working here.Based on data from 128 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do back of house team members get support to advance at Chick-fil-A?
Only some people are given support to advance their career here.
How we know this
In the last year, 47% of people report not being given support to advance their career here.Based on data from 228 people who took the Breakroom Quiz between November 2024 and April 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Okay
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Headquarters only partly understands what's happening
Do back of house team members think Chick-fil-A’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
How we know this
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 120 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do back of house team members feel well informed about how Chick-fil-A is doing?
Only some people feel well informed about how the company is doing.
How we know this
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 130 people who took the Breakroom Quiz between January 2025 and April 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Chick-fil-A employees say about their job
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Best thing
Some of the people I get to work with is amazing.
Worst thing
Nepotism really runs rampant in some locations. I sometimes don’t feel like I’m being appreciated when I work extremely hard. Sometimes it’s hard to move up and they hire new managers and the said new managers end up leaving after a month or two.
Team member at Chick-fil-A, March 2025
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Best thing
People that I work with can be great and the schedule is flexible.
Worst thing
They don't pay fairly, the workplace is chaotic with drinks being spilled on each other constantly, it's always either understaffed or overwhelmingly staffed and we have dumb rules to adhere to lmao
FOH at Chick-fil-A, March 2025
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