Reposted 12 days ago

Catering Team Member

Chick-fil-A
Pay $15.00-18.00 per hour
Location 1410 Northwest North River Drive, Miami, Florida, 33125, United States
Contract time Full time

The Breakroom Take

6.3

Rated 6.3 out of 10, based on 3,063 employees who took the Breakroom Quiz

See all job reviews

  • Free food
  • Recommended by students
  • Recommended by parents
  • Respectful managers
  • Learn new skills
  • Uninterrupted breaks

About Chick-fil-A

Chick-fil-A is a fast food restaurant chain.

Job description from Chick-fil-A

Description
Job Summary Catering Team Member - Chick-fil-A

As a member of our Catering Team, you'll play a key role in helping us serve our guests beyond the restaurant. Responsibilities include preparing and assembling catering orders with accuracy and care, inputting catering orders into the register system, calling guests to confirm details, and delivering orders on time with excellent service. You'll also collaborate with fellow team members to ensure smooth operations and a positive experience for every guest. Attention to detail, communication skills, and teamwork are essential!

Requirements
  • Ability to multi-task/Capacidad para realizar múltiples tareas
  • Prioritization/Priorización
  • Troubleshooting/Solución de problemas
  • Strong communication skills/Fuertes habilidades de comunicación
  • Enthusiastic and passionate about our Vision/Just Cause at River Landing; "Raise the bar for Hospitality and Excellence in our community"/Entusiasta y apasionado por nuestra Visión / Causa Justa en River Landing; "Elevar el nivel de hospitalidad y excelencia en nuestra comunidad"
  • Has a pleasant personality and delightful to work alongside/Tiene una personalidad agradable y es agradable trabajar junto
  • Team Player/Trabajar en Equipo
  • Able to express their thoughts and ideas clearly, directly, and honestly/Capaz de expresar sus pensamientos e ideas de manera clara, directa y honesta.
  • Having a car is MANDATORY

Map

1410 Northwest North River Drive, Miami, Florida, 33125, United States

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people don’t get paid breaks

    Do back of house team members at Chick-fil-A get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    83% of people say they don’t get paid breaks.

    Based on data from 126 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    Good jobs pay you for your break time.

    You should get paid for all the time you’re at work, even when you’re on break.

  • Needs improving
  • Most people don’t get paid sick leave

    Does Chick-fil-A give back of house team members paid sick leave?

    No. Most people don’t get paid leave when they’re sick.

    How we know this

    98% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 135 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    Most US companies don’t have to pay you when you’re sick - only some states require it.

    But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.

  • Good
  • Most people don’t do unpaid extra work

    Do back of house team members at Chick-fil-A do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    90% of people report that they don’t do extra unpaid work.

    Based on data from 129 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    You should be paid for all the work you do.

    A good job pays you for every minute you spend working for your employer.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of work schedule

    How far ahead of time do back of house team members find out their work schedule?

    Most people find out their schedule less than four weeks ahead of time.

    How we know this

    • 79% of people with changing schedules find out their shifts one week or less ahead of time.
    • 16% of people with changing schedules find out their shifts two weeks ahead of time.
    • 4% of people with changing schedules find out their shifts three weeks ahead of time.
    • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

    Based on data from 136 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    We believe your workplace should tell you your schedule at least 4 weeks ahead of time.

    You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.

  • Okay
  • Some people worry about their hours

    Do back of house team members at Chick-fil-A worry about hours?

    Some people worry about getting enough hours.

    How we know this

    39% of people report they worry about getting enough hours.

    Based on data from 137 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    A good employer should give you the hours you need each week.

    You shouldn’t have to struggle or beg for work time.

  • Okay
  • Only some people can choose their shifts

    Do back of house team members at Chick-fil-A get to choose the shifts they work?

    Some people don’t get to choose which shifts they work.

    How we know this

    34% report that they don’t have enough control over which shifts they work.

    Based on data from 137 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for back of house team members at Chick-fil-A to change shifts?

    Some people find it hard to change shifts.

    How we know this

    47% of people report that it’s hard to change shifts if they need to.

    Based on data from 200 people who took the Breakroom Quiz between November 2024 and April 2025.

    Why this matters

    A good job works with your personal life.

    It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.

  • Good
  • Easy to get time off

    How easy is it for back of house team members to get time off at Chick-fil-A?

    Most people find it easy to get time off.

    How we know this

    71% of people report it’s easy to get time off.

    Based on data from 194 people who took the Breakroom Quiz between November 2024 and April 2025.

    Why this matters

    A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.

  • Good
  • Schedules don’t get changed at the last minute

    Do Chick-fil-A managers change back of house team members schedules at the last minute?

    Most managers don’t change people’s schedules at the last minute.

    How we know this

    84% of people say their manager doesn’t change their shift schedule at the last minute.

    Based on data from 128 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.

    Good jobs don’t switch your hours around without warning.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for back of house team members to take sick leave at Chick-fil-A?

    Some people find it hard to take sick leave.

    How we know this

    49% of people report that it’s hard to take time off if they are sick.

    Based on data from 134 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    Everyone gets sick sometimes.

    You should be able to stay home when you need to get better.

    A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.

  • Good
  • Most students say it’s good

    Is back of house team members at Chick-fil-A job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    79% of students report this is a good place to work if you’re studying.

    Based on data from 155 people who took the Breakroom Quiz between November 2024 and April 2025.

Benefits

    Needs improving
  • Part-time workers don’t get health insurance

    Do part-time back of house team members at Chick-fil-A get health insurance?

    Most people who work part-time don't get health insurance.

    How we know this

    68% of people who work fewer than 30 hours a week say they don't get health insurance.

    Based on data from 96 people who took the Breakroom Quiz between November 2024 and March 2025.

    Why this matters

    Everyone needs medical care sometimes, but it costs a lot.

    We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.

Workplace

    Good
  • Most people feel treated with respect

    Do back of house team members at Chick-fil-A feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    78% of people say they’re treated with respect by their managers.

    Based on data from 228 people who took the Breakroom Quiz between November 2024 and April 2025.

    Why this matters

    Your boss should treat you with respect.

    No one at work should bully you or treat you unfairly.

    If you have a problem, you should be able to talk to someone else who can help.

  • Good
  • Most people get breaks without interruption

    Do back of house team members at Chick-fil-A get to take their breaks without interruption?

    Most people get breaks without interruption.

    How we know this

    88% of people report that they get to take their breaks without interruption.

    Based on data from 124 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.

  • Needs improving
  • Most people are stressed out

    Is it stressful for back of house team members to work at Chick-fil-A?

    Most people feel stressed out here.

    How we know this

    76% of people say they often feel stressed out at work.

    Based on data from 140 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    Work can be hard sometimes, but you shouldn’t feel stressed all the time.

    Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do back of house team members at Chick-fil-A enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    41% of people report they don’t enjoy their job.

    Based on data from 220 people who took the Breakroom Quiz between November 2024 and April 2025.

  • Okay
  • Only some people recommend their team

    Do back of house team members at Chick-fil-A recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    52% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 137 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    The people you work with every day are important. They can make the difference between a bad day and a good one.

  • Okay
  • Only some people get enough training

    Do back of house team members get enough training when they start at Chick-fil-A?

    Some people didn’t get enough training when they started.

    How we know this

    41% of people report they didn’t get enough training when they started working here.

    Based on data from 128 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    A good job should train you well from your first day, not just throw you into the deep end.

    Nobody can do their job well without proper training at the start.

  • Okay
  • Only some people get support to advance

    Do back of house team members get support to advance at Chick-fil-A?

    Only some people are given support to advance their career here.

    How we know this

    In the last year, 47% of people report not being given support to advance their career here.

    Based on data from 228 people who took the Breakroom Quiz between November 2024 and April 2025.

    Why this matters

    A good job should help you grow, if you want to.

    This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.

    This helps you build skills and earn more money.

  • Okay
  • Headquarters only partly understands what's happening

    Do back of house team members think Chick-fil-A’s headquarters understands what’s happening where they work?

    Some people think headquarters doesn’t understand what’s happening where they work.

    How we know this

    63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 120 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    In a good job, the people running the organisation should support the workers who do the hands-on work.

    To do this well, they need to know what’s really happening at each location.

    This is extra important when an organisation has many different sites.

  • Okay
  • Only some people feel well informed by headquarters

    Do back of house team members feel well informed about how Chick-fil-A is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    55% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 130 people who took the Breakroom Quiz between January 2025 and April 2025.

    Why this matters

    A good employer shares news with all its workers.

    You should know how your employer is doing - both the good news and the problems.

    Managers should keep you updated about what’s happening.

Find out more about working at Chick-fil-A

What Chick-fil-A employees say about their job

  • Best thing

    Some of the people I get to work with is amazing.

    Worst thing

    Nepotism really runs rampant in some locations. I sometimes don’t feel like I’m being appreciated when I work extremely hard. Sometimes it’s hard to move up and they hire new managers and the said new managers end up leaving after a month or two.

    6.4

    Team member at Chick-fil-A, March 2025

  • Best thing

    People that I work with can be great and the schedule is flexible.

    Worst thing

    They don't pay fairly, the workplace is chaotic with drinks being spilled on each other constantly, it's always either understaffed or overwhelmingly staffed and we have dumb rules to adhere to lmao

    5.0

    FOH at Chick-fil-A, March 2025

See more reviews
  • Best thing

    Good environment, flexible schedule, valuable teamwork skills, trying to brighten someone's day.

    Worst thing

    Don't get paid much, I have to drive 45 minutes away, a lot of responsibilities on my shoulders as a team lead, difficult to call out when sick.

    7.3

    Team leader at Chick-fil-A, March 2025

  • Best thing

    I love the people I work with. If it weren't for them I probably would have quit months ago. You make so many new friends.

    Worst thing

    Our Operator. He’s really cheap. Also our hiring standards are on the floor right now so no one is very good at what they do. The manager that handles scheduling has lately messed up the schedule so the work environment has been extremely stressful.

    5.5

    Team member at Chick-fil-A, January 2025

  • Best thing

    The best thing about my job is socializing with guests

    Worst thing

    There seems to be a lot of favoritism in the management, and sometimes it feels like they are against the bottom tier workers. Criticism and promotions do not make sense and the reasoning behind it doesn’t either. More often than not, management lies to us.

    6.4

    Trainer at Chick-fil-A, January 2025

  • Best thing

    Some people I work with, sense of accomplishment, the break food

    Worst thing

    Leadership consistently changing things, there's always something broken, some expectations set by leadership aren't reasonable, pressure to get orders out quickly and also to get the orders done perfectly

    5.5

    Back of house team member at Chick-fil-A, January 2025

  • Best thing

    Team members and rare individuals in higher positions, there’s also a few customers occasionally that make your day.

    Worst thing

    Extreme micro-managing from every possible position, even newbies. Managers kinda suck except for one, directors suck, shift being horrible or bearable depends on one shift lead. If you’re not liked, slip up and you’ll be fired they’re itching for a reason to get rid of you.

    6.4

    Front of house team member at Chick-fil-A, January 2025

  • Best thing

    The people there are so nice and understanding. They are patient and willing to be flexible. The managers are great support and every team member is a delight.

    Worst thing

    The smell of the drains and water used to clean the floors. The floors are slick and you need to practice walking on them (not too bad with no slip shoes tho)

    6.4

    Front of house team member at Chick-fil-A, January 2025

  • Best thing

    The best thing about my job is that I get to connect with the majority of my team. I also get to be included in some higher up conversations.

    Worst thing

    The worst thing about my job is that management takes a while to make any changes and some roles are still undefined.

    6.4

    Training coordinator at Chick-fil-A, December 2024

  • Best thing

    Some of the people and the environment are somewhat uplifiting.

    Worst thing

    The pay is terrible compared to what I put into the team when Im working. Spme of the new hires are terrible and are dimb business decisions. Upper management does really care about you, they only care about shift leaders and if sales are doing good.

    6.4

    Restaurant team member at Chick-fil-A, November 2024

  • More reviews from Chick-fil-A employees

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