Shift Manager
Arby'sThe Breakroom Take
- Free food
- Recommended by students
- Respectful managers
- Uninterrupted breaks
About Arby's
Arby's is a fast food restaurant chain.
Job description from Arby's
BENEFITS:
- DRG Cares Grant Program - Grants to assist employees with life challenges and financial assistance
- DRG Savings Marketplace- Exclusive access to discounts for DRG employees
- Employee Assistance Program - Counseling services, legal support, travel assistance, etc.
- Live Mas Scholarship Program
- Employee Referral Program
- Education Benefits - GED reimbursement, free second language education, etc.
- DailyPay- Program that allows you to get your paychecks daily
...and much more!
DRG is looking for energized and motivated individuals who want to work for a fast growing company, with tons of opportunity for growth! As a Shift Manager you will support other management levels by running great shifts and leading teams self-sufficiently. Shift Managers must take ownership and responsibility to solve problems while being willing to provide help and guidance to others. Shift Managers should have strong leadership qualities and organizational skills with a confident, professional manner, and can give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making.
Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 240+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day!
Our CORE Values are simple:
• Respect
• Integrity
• Passion
• Accountability
• Commitment
• Teamwork
What will YOU do?
• Greet everyone with a smile, is polite and pleasant with guests and team.
• Demonstrates a positive and enthusiastic attitude with co-workers and guests.
• Ensure every guest receives great service and great food while working with a sense of urgency.
• Works well with other management and fellow Team Members. Cooperates well with others and works well as a team. Able to help others when needed. Takes action without being told, willing to go above and beyond what is simply required.
• Role Model that customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.
• Ensure that all Team Members present a neat and clean appearance and correctly wear the company uniform.
• Ensure all Team Members complete their tasks as assigned in a timely and accurate manner.
• Successfully lead team as Manager in Charge, ensuring company standards regarding service, food safety, and general procedures are always being met . Provides ongoing constructive and complimentary feedback to team.
• Actively participates in the training and development of Team Members.
• Assist with Profit and Loss management, follows cash control procedures, maintaining inventory and managing labor.
• Provide regular feedback to the RGM and other management on the performance of the team.
Are you Qualified?
• Must be 18 years or older.
• Experience: One-year Restaurant experience required with proven lead experience on all shifts.
• Must maintain current Health Card according to state or local requirements.
• Education: Basic math & reading skills.
• Must have the ability to read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass Criminal Background Check.
• Must be able to pass ServSafe Certification Course and Exam.
DISCLAIMER: You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby's Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Employer: DRG Meats
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do shift managers at Arby's get paid breaks?
No. Most people don’t get paid breaks.
How we know this
70% of people say they don’t get paid breaks.Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does Arby's give shift managers paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
86% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do shift managers at Arby's do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
75% of people report that they don’t do extra unpaid work.Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do shift managers find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 86% of people with changing schedules find out their shifts one week or less ahead of time.
- 3% of people with changing schedules find out their shifts two weeks ahead of time.
- 10% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do shift managers at Arby's worry about hours?
Some people worry about getting enough hours.
How we know this
59% of people report they worry about getting enough hours.Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do shift managers at Arby's get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
79% report that they have enough control over which shifts they work.Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for shift managers at Arby's to change shifts?
Some people find it hard to change shifts.
How we know this
55% of people report that it’s hard to change shifts if they need to.Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for shift managers to get time off at Arby's?
Some people find it hard to get time off.
How we know this
36% of people report it’s hard to get time off.Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Arby's managers change shift managers schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
33% of people say their manager changes their shift schedule at the last minute.Based on data from 27 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it for shift managers to take sick leave at Arby's?
Some people find it hard to take sick leave.
How we know this
52% of people report that it’s hard to take time off if they are sick.Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Good
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Most people feel treated with respect
Do shift managers at Arby's feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
69% of people say they’re treated with respect by their managers.Based on data from 26 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do shift managers at Arby's get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
45% of people report that their breaks get interrupted.Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for shift managers to work at Arby's?
Most people feel stressed out here.
How we know this
97% of people say they often feel stressed out at work.Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do shift managers at Arby's enjoy their jobs?
Only some people enjoy their job.
How we know this
52% of people report they don’t enjoy their job.Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2025.
Okay
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Only some people recommend their team
Do shift managers at Arby's recommend working with their team?
Only some people recommend working with their team.
How we know this
59% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Good
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Most people get enough training
Do shift managers get enough training when they start at Arby's?
Most people got enough training when they started.
How we know this
67% of people report they got enough training when they started working here.Based on data from 27 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Good
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Most people get support to advance
Do shift managers get support to advance at Arby's?
Most people are given support to advance their career here.
How we know this
In the last year, 79% of people report being given support to advance their career here.Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do shift managers think Arby's’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 27 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do shift managers feel well informed about how Arby's is doing?
Only some people feel well informed about how the company is doing.
How we know this
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 27 people who took the Breakroom Quiz between January 2025 and May 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Arby's employees say about their job
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Best thing
free food, nicer people
Worst thing
its very slow because of the location
Crew member at Arby's, May 2025
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Best thing
Half off on one meal while working
Worst thing
Drama, being overworked while others are playing on there phones
Team member at Arby's, April 2025
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