Reposted over 30 days ago

Crew Team Member

McDonald's
Pay Estimated pay: $10.00-16.50 per hour

Location 14634 Apple Harvest Dr, Martinsburg, West Virginia, 25401, United States
Contract time Full time, part time

The Breakroom Take

5.0

Rated 5.0 out of 10, based on 5,411 employees who took the Breakroom Quiz

See all job reviews

  • Free food
  • Recommended by students
  • Respectful managers
  • Uninterrupted breaks

About McDonald's

McDonald’s is a fast food restaurant chain.

Job description from McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities...we're committed to becoming America's Best First Job.

See a day in the life of a Crew Team Member at McDonald's

https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever.

You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so.

So what does a member of our Crew Team get to do??
• Connect with customers to ensure they have a positive experience
• Help customers order their favorite McDonald's meals
• Prepare all of McDonald's World Famous food
• Partner with other Crew and Managers to meet daily goals and have fun
• Keep the restaurant looking fantastic

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Map

14634 Apple Harvest Dr, Martinsburg, West Virginia, 25401, United States

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people don’t get paid breaks

    Do crew members at McDonald's get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    86% of people say they don’t get paid breaks.

    Based on data from 745 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    Good jobs pay you for your break time.

    You should get paid for all the time you’re at work, even when you’re on break.

  • Needs improving
  • Most people don’t get paid sick leave

    Does McDonald's give crew members paid sick leave?

    No. Most people don’t get paid leave when they’re sick.

    How we know this

    96% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 797 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    Most US companies don’t have to pay you when you’re sick - only some states require it.

    But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.

  • Good
  • Most people don’t do unpaid extra work

    Do crew members at McDonald's do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    86% of people report that they don’t do extra unpaid work.

    Based on data from 762 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    You should be paid for all the work you do.

    A good job pays you for every minute you spend working for your employer.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of work schedule

    How far ahead of time do crew members find out their work schedule?

    Most people find out their schedule less than four weeks ahead of time.

    How we know this

    • 84% of people with changing schedules find out their shifts one week or less ahead of time.
    • 13% of people with changing schedules find out their shifts two weeks ahead of time.
    • 1% of people with changing schedules find out their shifts three weeks ahead of time.
    • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

    Based on data from 822 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    We believe your workplace should tell you your schedule at least 4 weeks ahead of time.

    You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.

  • Okay
  • Some people worry about their hours

    Do crew members at McDonald's worry about hours?

    Some people worry about getting enough hours.

    How we know this

    51% of people report they worry about getting enough hours.

    Based on data from 861 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    A good employer should give you the hours you need each week.

    You shouldn’t have to struggle or beg for work time.

  • Okay
  • Only some people can choose their shifts

    Do crew members at McDonald's get to choose the shifts they work?

    Some people don’t get to choose which shifts they work.

    How we know this

    38% report that they don’t have enough control over which shifts they work.

    Based on data from 809 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for crew members at McDonald's to change shifts?

    Some people find it hard to change shifts.

    How we know this

    52% of people report that it’s hard to change shifts if they need to.

    Based on data from 594 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    A good job works with your personal life.

    It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.

  • Okay
  • Can be hard to get time off

    How easy is it for crew members to get time off at McDonald's?

    Some people find it hard to get time off.

    How we know this

    44% of people report it’s hard to get time off.

    Based on data from 552 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.

  • Good
  • Schedules don’t get changed at the last minute

    Do McDonald's managers change crew members schedules at the last minute?

    Most managers don’t change people’s schedules at the last minute.

    How we know this

    77% of people say their manager doesn’t change their shift schedule at the last minute.

    Based on data from 773 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.

    Good jobs don’t switch your hours around without warning.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for crew members to take sick leave at McDonald's?

    Some people find it hard to take sick leave.

    How we know this

    41% of people report that it’s hard to take time off if they are sick.

    Based on data from 717 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    Everyone gets sick sometimes.

    You should be able to stay home when you need to get better.

    A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.

  • Good
  • Most students say it’s good

    Is crew members at McDonald's job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    77% of students report this is a good place to work if you’re studying.

    Based on data from 418 people who took the Breakroom Quiz between March 2025 and June 2025.

  • Okay
  • Only some parents say it’s good

    Is working as crew members at McDonald's good if you have caring responsibilities?

    Only some parents and caregivers say this is a good place to work.

    How we know this

    34% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 71 people who took the Breakroom Quiz between January 2025 and June 2025.

    Why this matters

    A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.

Benefits

    Good
  • Sick days don’t use up paid time off

    At McDonald's, are crew members’s sick days and vacation days separate paid time off?

    Sick days and vacation days are separate paid time off.

    How we know this

    67% of people say their vacation days aren’t used up if they take sick leave.

    Based on data from 51 people who took the Breakroom Quiz between May 2025 and June 2025.

    Why this matters

    Getting sick isn’t a vacation.

    You shouldn’t have to lose your time off just because you got sick or had a medical emergency.

    A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.

  • Needs improving
  • Part-timers can't get health insurance

    Are part-time crew members able to get health insurance from McDonald's?

    Most people who work part-time can't get health insurance.

    How we know this

    80% of people who work fewer than 30 hours a week say they can’t get health insurance

    Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2025.

    Why this matters

    A good employer offers health insurance to all their workers, no matter how many hours they work or what kind of job they have.

  • Needs improving
  • Part-timers don’t get paid time off

    Do part-time crew members get paid time off at McDonald's?

    Most people who work part-time don’t get paid time off.

    How we know this

    81% of people who work part-time say they don’t get paid time off

    Based on data from 154 people who took the Breakroom Quiz between May 2025 and June 2025.

    Why this matters

    Everyone should get paid time off, no matter if they work full-time or part-time.

    At a good job, you deserve all the same benefits, even if you work fewer hours."

  • Good
  • Health insurance costs are okay

    Is the health insurance from McDonald's cheap enough for crew members?

    Most people say the health insurance costs are okay.

    How we know this

    78% of people say the health insurance costs are okay

    Based on data from 68 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    Everyone needs medical care sometimes, but it costs a lot.

    A good job should offer health insurance that workers can actually afford.

  • Needs improving
  • People don’t get paid time off

    Do crew members get paid time off at McDonald's?

    Most people don’t get paid time off from work.

    How we know this

    75% of people say they don’t get paid time off.

    Based on data from 292 people who took the Breakroom Quiz between May 2025 and June 2025.

    Why this matters

    Everyone needs time to rest and take care of life outside of work.

    A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.

Workplace

    Good
  • Most people feel treated with respect

    Do crew members at McDonald's feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    69% of people say they’re treated with respect by their managers.

    Based on data from 754 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    Your boss should treat you with respect.

    No one at work should bully you or treat you unfairly.

    If you have a problem, you should be able to talk to someone else who can help.

  • Good
  • Most people get breaks without interruption

    Do crew members at McDonald's get to take their breaks without interruption?

    Most people get breaks without interruption.

    How we know this

    83% of people report that they get to take their breaks without interruption.

    Based on data from 753 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.

  • Needs improving
  • Most people are stressed out

    Is it stressful for crew members to work at McDonald's?

    Most people feel stressed out here.

    How we know this

    79% of people say they often feel stressed out at work.

    Based on data from 810 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    Work can be hard sometimes, but you shouldn’t feel stressed all the time.

    Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do crew members at McDonald's enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    55% of people report they don’t enjoy their job.

    Based on data from 694 people who took the Breakroom Quiz between March 2025 and June 2025.

  • Okay
  • Only some people recommend their team

    Do crew members at McDonald's recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    57% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 865 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    The people you work with every day are important. They can make the difference between a bad day and a good one.

  • Okay
  • Only some people get enough training

    Do crew members get enough training when they start at McDonald's?

    Some people didn’t get enough training when they started.

    How we know this

    49% of people report they didn’t get enough training when they started working here.

    Based on data from 791 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    A good job should train you well from your first day, not just throw you into the deep end.

    Nobody can do their job well without proper training at the start.

  • Okay
  • Only some people get support to advance

    Do crew members get support to advance at McDonald's?

    Only some people are given support to advance their career here.

    How we know this

    In the last year, 58% of people report not being given support to advance their career here.

    Based on data from 735 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    A good job should help you grow, if you want to.

    This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.

    This helps you build skills and earn more money.

  • Needs improving
  • Headquarters doesn't understand what's happening

    Do crew members think McDonald's’s headquarters understands what’s happening where they work?

    Most people think headquarters doesn’t understand what’s happening where they work.

    How we know this

    77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 742 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    In a good job, the people running the organisation should support the workers who do the hands-on work.

    To do this well, they need to know what’s really happening at each location.

    This is extra important when an organisation has many different sites.

  • Okay
  • Only some people feel well informed by headquarters

    Do crew members feel well informed about how McDonald's is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    64% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 757 people who took the Breakroom Quiz between March 2025 and June 2025.

    Why this matters

    A good employer shares news with all its workers.

    You should know how your employer is doing - both the good news and the problems.

    Managers should keep you updated about what’s happening.

Find out more about working at McDonald's

What McDonald's employees say about their job

  • Best thing

    I think the best thing about my job would be my team. They’re great, funny people I get a lounge with. They make jobs easier and time go by faster <3333

    Worst thing

    The customers. They can be really rude and condescending. They believe they know more than us, and wanna do their own thing most of the time and then complain when their order was wrong but they mumbled the whole time yk?

    5.9

    Crew member at McDonald's, June 2025

  • Best thing

    I like that I do the same job every time I work but the experience is always different, I also enjoy being able to stay on my feet and stay moving because it keeps me overall distracted and in shape.

    Worst thing

    Not everyone likes their job. And it shows because they won't put effort into doing their job correctly which causes other staff to pick up the slack. But we don't get paid for the extra work we do

    3.7

    Crew member at McDonald's, April 2025

See more reviews
  • Best thing

    I enjoy being able to provide customers with the service I would want to receive at a fast food restaurant.

    Worst thing

    Poor communication between managers, aswell as between managers and crew members. Hours are never guaranteed, some weeks I work three hours and others I work 25+. This makes budgeting and surviving VERY hard.

    3.5

    Crew member at McDonald's, March 2025

  • Best thing

    In my opinion some of the best things I’ve experienced working at McDonald’s is seeing new toys come in, seeing a lot of regulars I talk and making ice cream cones

    Worst thing

    In my opinion some of the worst things working at McDonald’s is my schedule being switched last minute, not even getting scheduled on time or not being able to take time off and when I have to take rude customers orders

    3.8

    Crew member at McDonald's, March 2025

  • Best thing

    The occasional nice interactions with customers and team members.

    Worst thing

    The Mctakeovers, the short break time, and for some reason while I'm working 4pm-8pm on a school day, I can't take a 30 minute meal break because I'm working less than 5 hours. Sucks when I only had 10 minutes to basically eat my whole dinner.

    3.5

    Crew member at McDonald's, March 2025

  • Best thing

    At most times I can normally work at my own pace without any interruptions and normally get it done before my shift ends.

    Worst thing

    One of the shift managers I work with always interrupt me during my tasks I need to get done to do other things while she can't go and do it herself at half of the things that a typical manager would need to do without stopping another employee unless it gets busy enough to have me stop what I'm doing to help out.

    5.0

    Lobbyist at McDonald's, February 2025

  • Best thing

    The locations is safe.
    I worked my way up from the bottom so I know what I am doing . I love the people around me .

    Worst thing

    Always on my feet .
    Not much rest .
    Takes a lot of time up I need when they pile more things on you

    4.7

    General manager at McDonald's, January 2025

  • Best thing

    Simple work environment, well staffed, decent communication for the most part

    Worst thing

    Scheduling. Working a hybrid of second and third shift makes planning my life immensely difficult. Occasionally there are so many people that it starts to hamper operational efficiency. A lot of slack gets given to subpar workers and the rest of us get chewed out for subpar metrics.

    5.6

    Crew member at McDonald's, December 2024

  • Best thing

    Some of my coworkers are great people and fun to talk to. It also makes my day knowing that I can make some customers days.

    Worst thing

    The scheduling is horrendous, and more often than not, there are no breaks when working the mid-shift

    6.1

    Crew member at McDonald's, December 2024

  • Best thing

    I made some friends working here and for working here only a year. I have advance in my career from crew to manager

    Worst thing

    One of the managers is always yelling and sometimes we are understaffed at the night and I gotta work more then 1 position

    5.3

    Employee at McDonald's, December 2024

  • More reviews from McDonald's employees

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