Host-Hostess
Crescent Hotels & Resorts
The Breakroom Take
- People enjoy this job
- Respectful managers
- Learn new skills
About Crescent Hotels & Resorts
Crescent Hotels & Resorts is an operator of hotels and resorts.
Job description from Crescent Hotels & Resorts
Job Description
Job DescriptionESSENTIAL JOB FUNCTIONS:
1 - Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
2 - Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
3 - Maintain proper set-up of dining room.
4 - Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
5 - Comply with attendance rules and be available to work on a regular basis.
6 - Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. Ability to remember, recite and promote the variety of menu items. Ability to move throughout a crowded room to seat guests. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to establish and maintain effective working relationships with associates, customers and patrons.
The pay rate for this role in NY is $18.00 to $20.00 per hour.
What employees say
Pay
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Okay
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Only some people get paid breaks
Do workers at Crescent Hotels & Resorts get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
67% of people say they don’t get paid breaks.Based on data from 12 people who took the Breakroom Quiz between March 2025 and February 2026.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid when they’re sick
Does Crescent Hotels & Resorts pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
How we know this
69% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 16 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Crescent Hotels & Resorts do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
80% of people report that they don’t do extra unpaid work.Based on data from 15 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 81% of people with changing schedules find out their shifts one week or less ahead of time.
- 19% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at Crescent Hotels & Resorts worry about hours?
Some people worry about getting enough hours.
How we know this
36% of people report they worry about getting enough hours.Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do Crescent Hotels & Resorts workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
46% report that they don’t have enough control over which shifts they work.Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to get time off
How easy is it to get time off at Crescent Hotels & Resorts?
Most people find it easy to get time off.
How we know this
71% of people report it’s easy to get time off.Based on data from 14 people who took the Breakroom Quiz between March 2025 and January 2026.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Crescent Hotels & Resorts managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
71% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick days
How easy is it to take sick days at Crescent Hotels & Resorts?
Some people find it hard to take sick days.
How we know this
40% of people report that it’s hard to take time off if they are sick.Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Benefits
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Good
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Most people say they can afford the health insurance
Is the health insurance from Crescent Hotels & Resorts cheap enough for their workers?
Most people say the health insurance costs are okay.
How we know this
73% of people say the health insurance costs are okayBased on data from 11 people who took the Breakroom Quiz between March 2025 and December 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
A good job should offer health insurance that workers can actually afford.
Workplace
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Good
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Most people feel treated with respect
Do people at Crescent Hotels & Resorts feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
85% of people say they’re treated with respect by their managers.Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do people at Crescent Hotels & Resorts get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
46% of people report that their breaks get interrupted.Based on data from 13 people who took the Breakroom Quiz between March 2025 and December 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at Crescent Hotels & Resorts?
Most people feel stressed out here.
How we know this
72% of people say they often feel stressed out at work.Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Crescent Hotels & Resorts enjoy their jobs?
Most people enjoy their job.
How we know this
85% of people report they enjoy their job.Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.
Okay
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Only some people recommend their team
Do people at Crescent Hotels & Resorts recommend working with their team?
Only some people recommend working with their team.
How we know this
44% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Crescent Hotels & Resorts?
Some people didn’t get enough training when they started.
How we know this
41% of people report they didn’t get enough training when they started working here.Based on data from 17 people who took the Breakroom Quiz between January 2025 and February 2026.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Good
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Most people get support to advance
Do people get support to advance at Crescent Hotels & Resorts?
Most people are given support to advance their career here.
How we know this
In the last year, 70% of people report being given support to advance their career here.Based on data from 10 people who took the Breakroom Quiz between March 2025 and December 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Okay
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Headquarters only partly understands what's happening
Do people think Crescent Hotels & Resorts’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
How we know this
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between March 2025 and February 2026.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Crescent Hotels & Resorts is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Crescent Hotels & Resorts employees say about their job
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Best thing
The benefits
Worst thing
The heat being outside
Recreation attendant at Crescent Hotels & Resorts, April 2025
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