Security Officer - Flex Bicycle Patrol
Allied UniversalThe Breakroom Take
- People enjoy this job
- Recommended by students
- Paid breaks
- Respectful managers
About Allied Universal
Allied Universal is a private security company. They provide security personnel, technology solutions, and emergency response services.
Job description from Allied Universal
Job Description
Job DescriptionOverviewAllied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job DescriptionAs a Security Officer - Flex Bicycle Patrol in Kapolei, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed Patrol Officer with Allied Universal at a retail and mall location, you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help to deter security-related incidents. You will engage with shoppers, tenants, and staff through clear communication and customer service, report concerns, and support a welcoming environment. Bring our agile, reliable, and innovative approach, act with integrity, and deliver through teamwork in a caring, people-first culture.
Position Type: Flex
Pay Rate: $21.00 / Hour
Job Schedule:
DayTimeFri08:00 AM - 04:00 PMWhy Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
What You'll Do:
- Provide customer service to tenants, shoppers, and/or visitors by following security-related procedures, location-specific policies, and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating disputes and requesting law enforcement and/or medical assistance when needed.
- Conduct regular and random foot patrols of mall common areas, corridors, loading docks, parking areas, and perimeter to help to deter unwanted activity and identify maintenance and/or hazard concerns.
- Monitor entrances, service corridors, and delivery areas, verifying access as directed and observing for prohibited activity, theft-related behavior, and/or property damage.
- Document patrols, incidents, and guest interactions in written reports and/or electronic logs, and communicate observations to site management per post orders.
Minimum Requirements:
- Be able to ride a bike.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID2026-1543824
What employees say
Pay
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Good
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Most people get paid breaks
Do security officers at Allied Universal get paid breaks?
Yes. Most people get paid breaks.
How we know this
78% of people say they get paid breaks.Based on data from 228 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid when they’re sick
Does Allied Universal pay security officers when they’re sick?
No. Most people don’t get paid when they’re sick.
How we know this
79% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 155 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do security officers at Allied Universal do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
76% of people report that they don’t do extra unpaid work.Based on data from 85 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do security officers find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 65% of people with changing schedules find out their shifts one week or less ahead of time.
- 23% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 6% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 84 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do security officers at Allied Universal worry about hours?
Some people worry about getting enough hours.
How we know this
40% of people report they worry about getting enough hours.Based on data from 94 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do security officers at Allied Universal get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
45% report that they don’t have enough control over which shifts they work.Based on data from 93 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for security officers at Allied Universal to change shifts?
Most people find it hard to change shifts.
How we know this
67% of people report that it’s hard to change shifts if they need to.Based on data from 67 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for security officers to get time off at Allied Universal?
Some people find it hard to get time off.
How we know this
53% of people report it’s hard to get time off.Based on data from 276 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Schedules can get changed at the last minute
Do Allied Universal managers change security officers schedules at the last minute?
Some managers change people’s schedules at the last minute.
How we know this
36% of people say their manager changes their shift schedule at the last minute.Based on data from 89 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick days
How easy is it for security officers to take sick days at Allied Universal?
Some people find it hard to take sick days.
How we know this
43% of people report that it’s hard to take time off if they are sick.Based on data from 149 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is security officers at Allied Universal job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
81% of students report this is a good place to work if you’re studying.Based on data from 113 people who took the Breakroom Quiz between March 2025 and March 2026.
Okay
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Only some parents say it’s good
Is working as security officers at Allied Universal good if you have caring responsibilities?
Only some parents and caregivers say this is a good place to work.
How we know this
50% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 78 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Okay
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Only some people get separate paid time off for sick days and vacation
At Allied Universal, are security officers’s sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
How we know this
60% of people say they have to use vacation days when they’re out sick.Based on data from 166 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
Getting sick isn’t a vacation.
You shouldn’t have to lose your time off just because you got sick or had a medical emergency.
A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.
Okay
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Only some part-timers get paid time off
Do part-time security officers get paid time off at Allied Universal?
Only some people who work part-time get paid time off.
How we know this
63% of people who work part-time say they don’t get paid time offBased on data from 63 people who took the Breakroom Quiz between May 2025 and March 2026.
Why this matters
Everyone should get paid time off, no matter if they work full-time or part-time.
At a good job, you deserve all the same benefits, even if you work fewer hours.
Good
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Most people say they can afford the health insurance
Is the health insurance from Allied Universal cheap enough for security officers?
Most people say the health insurance costs are okay.
How we know this
72% of people say the health insurance costs are okayBased on data from 156 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
A good job should offer health insurance that workers can actually afford.
Okay
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Only some people get paid time off
Do security officers get paid time off at Allied Universal?
Some people get paid time off from work.
How we know this
40% of people say they don’t get paid time off.Based on data from 145 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do security officers at Allied Universal feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
72% of people say they’re treated with respect by their managers.Based on data from 139 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do security officers at Allied Universal get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
39% of people report that their breaks get interrupted.Based on data from 231 people who took the Breakroom Quiz between September 2025 and March 2026.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Okay
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Some people are stressed out
Is it stressful for security officers to work at Allied Universal?
Some people feel stressed out here.
How we know this
40% of people say they often feel stressed out at work.Based on data from 156 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do security officers at Allied Universal enjoy their jobs?
Most people enjoy their job.
How we know this
70% of people report they enjoy their job.Based on data from 136 people who took the Breakroom Quiz between December 2025 and March 2026.
Okay
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Only some people recommend their team
Do security officers at Allied Universal recommend working with their team?
Only some people recommend working with their team.
How we know this
54% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 166 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do security officers get enough training when they start at Allied Universal?
Some people didn’t get enough training when they started.
How we know this
44% of people report they didn’t get enough training when they started working here.Based on data from 153 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Needs improving
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Most people don’t get support to advance
Do security officers get support to advance at Allied Universal?
Most people aren’t given support to advance their career here.
How we know this
In the last year, 74% of people report not being given support to advance their career here.Based on data from 141 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do security officers think Allied Universal’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 148 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Needs improving
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Most people don’t feel well informed by headquarters
Do security officers feel well informed about how Allied Universal is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
72% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 149 people who took the Breakroom Quiz between December 2025 and March 2026.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Allied Universal employees say about their job
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Best thing
Making Money
Worst thing
The Drama and Lack Of Communication
Security officer at Allied Universal, February 2026
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Best thing
It's impossible to get fired
Worst thing
It's impossible to get fired. No raises or incentive to do a good job.
Security officer at Allied Universal, January 2026
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