Wireless Retail Sales Associate - W2958
OSL Retail Services
$15.00–$30.00 per hour
APPLETON, 54915, United States
Full time
The Breakroom Take
- Respectful managers
About OSL Retail Services
OSL Retail Services provides staffing, support, and operational assistance to retailers, particularly in electronics.
Job description from OSL Retail Services
Job Description
Job DescriptionOverview
Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15.00/hour base pay and uncapped commission! Employees earn $18.00/hour just hitting minimum expectations and top performers earn $30+/hour!As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.- Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
- Benefit from sales incentives, career development opportunities, and an employee referral program.
- Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.
- Deliver a five-star customer service, finding the perfect solutions for every customer
- Process new activations, upgrades, and sales of wireless devices and accessories
- Merchandise and handle inventory, opening and closing the store
- Strive to hit sales goals operating as both an individual contributor and team member
- 18+ years of age
- Exceptional customer service and communication skills with a high-energy, positive attitude
- Fundamental working knowledge of wireless technology and trends
- Full-time flexible availability
- Solid sales or retail experience preferred
- You naturally build relationships and connect with people in every interaction.
- Your passion for sales, pursuit of excellence and strategic insight set you apart.
- You’re adept at establishing sales targets and knocking them out of the park.
- Your can-do attitude and growth mindset ensures you’re ready for success every time.
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What employees say
Pay
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Okay
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Only some people get paid breaks
Do mobile sales experts at OSL Retail Services get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
45% of people say they don’t get paid breaks.Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid when they’re sick
Does OSL Retail Services pay mobile sales experts when they’re sick?
No. Most people don’t get paid when they’re sick.
How we know this
96% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 24 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do mobile sales experts at OSL Retail Services do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
78% of people report that they don’t do extra unpaid work.Based on data from 18 people who took the Breakroom Quiz between November 2024 and September 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do mobile sales experts find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 63% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 13% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and September 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do mobile sales experts at OSL Retail Services worry about hours?
Some people worry about getting enough hours.
How we know this
53% of people report they worry about getting enough hours.Based on data from 19 people who took the Breakroom Quiz between November 2024 and September 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do mobile sales experts at OSL Retail Services get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
42% report that they don’t have enough control over which shifts they work.Based on data from 19 people who took the Breakroom Quiz between November 2024 and September 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for mobile sales experts at OSL Retail Services to change shifts?
Some people find it hard to change shifts.
How we know this
46% of people report that it’s hard to change shifts if they need to.Based on data from 13 people who took the Breakroom Quiz between December 2024 and September 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Needs improving
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Hard to get time off
How easy is it for mobile sales experts to get time off at OSL Retail Services?
Most people find it hard to get time off.
How we know this
73% of people report it’s hard to get time off.Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Schedules can get changed at the last minute
Do OSL Retail Services managers change mobile sales experts schedules at the last minute?
Some managers change people’s schedules at the last minute.
How we know this
47% of people say their manager changes their shift schedule at the last minute.Based on data from 19 people who took the Breakroom Quiz between November 2024 and September 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick days
How easy is it for mobile sales experts to take sick days at OSL Retail Services?
Some people find it hard to take sick days.
How we know this
44% of people report that it’s hard to take time off if they are sick.Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Okay
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Only some people feel treated with respect
Do mobile sales experts at OSL Retail Services feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
38% of people say they’re not treated with respect by their managers.Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do mobile sales experts at OSL Retail Services get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
43% of people report that their breaks get interrupted.Based on data from 21 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for mobile sales experts to work at OSL Retail Services?
Most people feel stressed out here.
How we know this
78% of people say they often feel stressed out at work.Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do mobile sales experts at OSL Retail Services enjoy their jobs?
Only some people enjoy their job.
How we know this
47% of people report they don’t enjoy their job.Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
Okay
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Only some people recommend their team
Do mobile sales experts at OSL Retail Services recommend working with their team?
Only some people recommend working with their team.
How we know this
67% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 24 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Needs improving
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Most people don’t get enough training
Do mobile sales experts get enough training when they start at OSL Retail Services?
Most people didn’t get enough training when they started.
How we know this
78% of people report they didn’t get enough training when they started working here.Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do mobile sales experts get support to advance at OSL Retail Services?
Only some people are given support to advance their career here.
How we know this
In the last year, 67% of people report not being given support to advance their career here.Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Okay
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Headquarters only partly understands what's happening
Do mobile sales experts think OSL Retail Services’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
How we know this
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Okay
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Only some people feel well informed by headquarters
Do mobile sales experts feel well informed about how OSL Retail Services is doing?
Only some people feel well informed about how the company is doing.
How we know this
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 22 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What OSL Retail Services employees say about their job
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Best thing
The people we serve are military members. District Managers are always willing to help. Reasonable price for Health insurance. Retirement savings options. Flexible schedule.
Worst thing
Unrealistic expectations. Commission structure is the worst in wireless yet the Higher ups keep telling you its the best. No loyalty towards employees. Highest Turnover in any job Ive ever had. No raises regardless of your performance. No room for growth. Manager bonus is a slap in the face. If you hityour goals you are penalized the next month by increasing your goal making it difficult to bonus, but if you dont hit goal they keep goals as is.
Employee at OSL Retail Services, June 2025
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Best thing
Helping people get solutions to their phone problems.
Worst thing
Dealing with unruly management and angry customers.
Mobile expert at OSL Retail Services, April 2025
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