Posted 7 days ago

Assistant Concessions Manager, American Family Field

Delaware North
Pay $43,888 - $54,100 / year
Location One Brewers Way, Milwaukee, Wisconsin, 53214, United States
Contract time Full time

Breakroom Rating

5.9

Rating based on 132 employees who took the Breakroom Quiz

  • People enjoy this job
  • Recommended by students
  • Respectful managers
  • Uninterrupted breaks

About the job

Job description from Delaware North

The opportunity

Delaware North Sportservice is searching for an Assistant Concessions Manager to join our team at American Family Field in Milwaukee, Wisconsin. As an Assistant Concessions Manager, you will be responsible for partnering with the Concessions Manager to lead and develop the team while ensuring smooth and successful operations. If you are a motivated professional who is passionate about elevating guest experiences and creating a positive work environment, we encourage you to apply! 

 

Pay

Minimum – Anticipated Maximum Base Salary: $43,888 - $54,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Manage day-to-day operations of all concessions locations, under the guidance of the Concessions Manager
  • Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency
  • Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
  • Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
  • Address customer concerns and resolve promptly and professionally
    Assist in inventory

More about you

  • Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
  • Knowledge of food and beverage service standards, health regulations, and safety procedures with the ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
  • Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
  • Strong communication, organizational, and time management skills
  • Capacity to work a flexible schedule to accommodate business levels

Shift details

Days
Evenings
Split shift
Holidays
M-F
Weekends
Events

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.


$43,888 - $54,100 / year
See more

About Delaware North

Delaware North is a hospitality and food service management company.

The best things about working at Delaware North

  • 81% say their health insurance is affordable
  • 79% say they have respectful managers
  • 71% say they enjoy their job

Featured by Delaware North, based on 132 employees who took the Breakroom Quiz

What to expect from working at Delaware North from Delaware North

Perks of working at Delaware North from Delaware North

  • 📅 Flexible work schedules for all team members
  • 🗓️ Weekly pay for hourly team members
  • 🤑 Referral bonuses for eligible roles
  • 🥳 Training and development for all team members
  • 😇 Employee assistance program for eligible team members
  • 😷 Health, vision and dental insurance for eligible team members
  • 💰 401(k) with up to 4% company match for eligible team members
  • 🏝️ Paid time off and holidays for eligible team members
  • 🏅 Performance bonuses for eligible team members
  • 💞 Paid parental bonding leave for eligible team members
  • 🎉 Employee discounts (varies by location) for eligible team members

Company values from Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do
Team members standing in front of ballpark having a team briefing
Two prep cooks making wraps and smiling at each other
Restaurant host handing guest a menu
Two office team members smiling while looking at a computer
Housekeeper team member making a bed and removing creases from the sheets
Two chef team members plating up food
Bartender team member smiling at guest after serving a drink
Two team members walking through retail shop smiling at each other
Two team members walking during their break in front of the Grand Canyon
Team member smiling at their manager

What Delaware North employees say

132 Delaware North employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:

Breakroom Rating for Delaware North

5.9

Delaware North

Based on 132 employees from Delaware North who took the Breakroom Quiz

6.2

Caterers average

Based on 2,073 employees from caterers who took the Breakroom Quiz

Pay

    Okay
  • Only some people get paid breaks

    Do workers at Delaware North get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    47% of people say they don’t get paid breaks.

    Based on data from 72 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Good jobs pay you for your break time.

    You should get paid for all the time you’re at work, even when you’re on break.

  • Okay
  • Only some people get paid when they’re sick

    Does Delaware North pay people when they’re sick?

    Sometimes. Only some people get paid when they’re sick.

    How we know this

    57% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 98 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Most US companies don’t have to pay you when you’re sick - only some states require it.

    But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Delaware North do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    80% of people report that they don’t do extra unpaid work.

    Based on data from 79 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    You should be paid for all the work you do.

    A good job pays you for every minute you spend working for your employer.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of work schedule

    How far ahead of time do people find out their work schedule?

    Most people find out their schedule less than four weeks ahead of time.

    How we know this

    • 70% of people with changing schedules find out their shifts one week or less ahead of time.
    • 21% of people with changing schedules find out their shifts two weeks ahead of time.
    • 3% of people with changing schedules find out their shifts three weeks ahead of time.
    • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

    Based on data from 76 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    We believe your workplace should tell you your schedule at least 4 weeks ahead of time.

    You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.

  • Okay
  • Some people worry about their hours

    Do workers at Delaware North worry about hours?

    Some people worry about getting enough hours.

    How we know this

    45% of people report they worry about getting enough hours.

    Based on data from 78 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good employer should give you the hours you need each week.

    You shouldn’t have to struggle or beg for work time.

  • Okay
  • Only some people can choose their shifts

    Do Delaware North workers get to choose the shifts they work?

    Some people don’t get to choose which shifts they work.

    How we know this

    53% report that they don’t have enough control over which shifts they work.

    Based on data from 68 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Delaware North workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    53% of people report that it’s hard to change shifts if they need to.

    Based on data from 60 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job works with your personal life.

    It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.

  • Okay
  • Can be hard to get time off

    How easy is it to get time off at Delaware North?

    Some people find it hard to get time off.

    How we know this

    45% of people report it’s hard to get time off.

    Based on data from 85 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.

  • Good
  • Schedules don’t get changed at the last minute

    Do Delaware North managers change schedules at the last minute?

    Most managers don’t change people’s schedules at the last minute.

    How we know this

    33% of people say their manager changes their shift schedule at the last minute.

    Based on data from 81 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.

    Good jobs don’t switch your hours around without warning.

  • Good
  • Most people find it easy to take sick days

    How easy is it to take sick days at Delaware North?

    Most people find it easy to take sick days.

    How we know this

    68% of people report that it’s easy to take time off if they are sick.

    Based on data from 97 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Everyone gets sick sometimes.

    You should be able to stay home when you need to get better.

    A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.

  • Good
  • Most students say it’s good

    Is a Delaware North job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    90% of students report this is a good place to work if you’re studying.

    Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

  • Okay
  • Only some parents say it’s good

    Is working at Delaware North good if you’re a parent or caregiver?

    Only some parents and caregivers say this is a good place to work.

    How we know this

    40% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 25 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.

Benefits

    Okay
  • Only some people get separate paid time off for sick days and vacation

    At Delaware North, are sick days and vacation days separate paid time off?

    Only some people have separate paid time off for sick days and vacation.

    How we know this

    37% of people say they have to use vacation days when they’re out sick.

    Based on data from 35 people who took the Breakroom Quiz between June 2025 and January 2026.

    Why this matters

    Getting sick isn’t a vacation.

    You shouldn’t have to lose your time off just because you got sick or had a medical emergency.

    A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.

  • Needs improving
  • Part-timers don’t get paid time off

    Do part-time workers get paid time off at Delaware North?

    Most people who work part-time don’t get paid time off.

    How we know this

    100% of people who work part-time say they don’t get paid time off

    Based on data from 10 people who took the Breakroom Quiz between June 2025 and November 2025.

    Why this matters

    Everyone should get paid time off, no matter if they work full-time or part-time.

    At a good job, you deserve all the same benefits, even if you work fewer hours.

  • Good
  • Most people say they can afford the health insurance

    Is the health insurance from Delaware North cheap enough for their workers?

    Most people say the health insurance costs are okay.

    How we know this

    81% of people say the health insurance costs are okay

    Based on data from 36 people who took the Breakroom Quiz between March 2025 and January 2026.

    Why this matters

    Everyone needs medical care sometimes, but it costs a lot.

    A good job should offer health insurance that workers can actually afford.

  • Okay
  • Only some people get paid time off

    Do people get paid time off at Delaware North?

    Some people get paid time off from work.

    How we know this

    39% of people say they don’t get paid time off.

    Based on data from 62 people who took the Breakroom Quiz between May 2025 and January 2026.

    Why this matters

    Everyone needs time to rest and take care of life outside of work.

    A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Delaware North feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    79% of people say they’re treated with respect by their managers.

    Based on data from 90 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Your boss should treat you with respect.

    No one at work should bully you or treat you unfairly.

    If you have a problem, you should be able to talk to someone else who can help.

  • Good
  • Most people get breaks without interruption

    Do people at Delaware North get to take their breaks without interruption?

    Most people get breaks without interruption.

    How we know this

    68% of people report that they get to take their breaks without interruption.

    Based on data from 76 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.

  • Needs improving
  • Most people are stressed out

    Is it stressful to work at Delaware North?

    Most people feel stressed out here.

    How we know this

    70% of people say they often feel stressed out at work.

    Based on data from 98 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Work can be hard sometimes, but you shouldn’t feel stressed all the time.

    Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Delaware North enjoy their jobs?

    Most people enjoy their job.

    How we know this

    71% of people report they enjoy their job.

    Based on data from 80 people who took the Breakroom Quiz between January 2025 and January 2026.

  • Okay
  • Only some people recommend their team

    Do people at Delaware North recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    44% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 106 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    The people you work with every day are important. They can make the difference between a bad day and a good one.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Delaware North?

    Some people didn’t get enough training when they started.

    How we know this

    48% of people report they didn’t get enough training when they started working here.

    Based on data from 100 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job should train you well from your first day, not just throw you into the deep end.

    Nobody can do their job well without proper training at the start.

  • Okay
  • Only some people get support to advance

    Do people get support to advance at Delaware North?

    Only some people are given support to advance their career here.

    How we know this

    In the last year, 50% of people report not being given support to advance their career here.

    Based on data from 92 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job should help you grow, if you want to.

    This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.

    This helps you build skills and earn more money.

  • Needs improving
  • Headquarters doesn't understand what's happening

    Do people think Delaware North’s headquarters understands what’s happening where they work?

    Most people think headquarters doesn’t understand what’s happening where they work.

    How we know this

    81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 98 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    In a good job, the people running the organization should support the workers who do the hands-on work.

    To do this well, they need to know what’s really happening at each location.

    This is extra important when an organization has many different sites.

  • Okay
  • Only some people feel well informed by headquarters

    Do workers feel well informed about how Delaware North is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    66% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 96 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good employer shares news with all its workers.

    You should know how your employer is doing - both the good news and the problems.

    Managers should keep you updated about what’s happening.

Delaware North job reviews

  • Best thing

    The guests, making them feel welcome

    Worst thing

    The managers who use their power to make new employees afraid to act or speak up

    2.0

    Ride operator at Delaware North, November 2025

  • Best thing

    The job is fairly easy due to fairly low business, but also extremely stressful when we actually are busy.

    Worst thing

    Management, it's hard to get any time off, we are always constantly running out of things, and they don't deal with workers appropriately (they allow the lazy workers to do bare minimum, and over work others).

    3.4

    Line cook at Delaware North, September 2025

See more reviews
  • Best thing

    Pay

    Worst thing

    No perks or discounts whatsoever

    4.2

    Prep cook at Delaware North, September 2025

  • Best thing

    You don’t really have to work too hard. More chilled back and relaxed.

    Worst thing

    When the cashiers get mad about taking too long for the food.

    10

    Employee at Delaware North, June 2025

  • Best thing

    Meeting hard working people

    Worst thing

    Not being able to work 40hours

    5.1

    Supervisor at Delaware North, June 2025

  • Best thing

    Food & environment

    Worst thing

    The People

    7.3

    Prep cook at Delaware North, April 2025

  • Best thing

    Payed weekly. Nice people.. for the most part. Shifts can change everyday; if you're into that. Most shifts are easier than others. Big tips on some shifts in Catering.

    Worst thing

    Lots of stress in the Food and Beverage department. Running around to different places accross the park (depends on shift). Somewhat underpaid. Seniorty gets to people's heads. Your days off are non-existent when understaffed.

    3.9

    Crew member at Delaware North, March 2025

  • Best thing

    I love the environment and my coworkers it can be a very family oriented feeling once you gel with the team

    Worst thing

    When the season is over you literally have to find another part time job because you will have little to no work for months

    6.4

    Employee at Delaware North, February 2025

  • Best thing

    Cool and exciting experiences

    Worst thing

    Horrible upper management and executives. Toxic environment. Bad hours

    8.6

    Concessions manager at Delaware North, January 2025

  • Best thing

    Accounting manager is cool and helpful

    Worst thing

    Disrespect from controller. And the controller is incompetent! Don’t really get to learn or strengthen my accounting skills

    8.1

    Accounts receivable accountant at Delaware North, January 2025

  • More reviews from Delaware North employees

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