Store Manager
Torrid
The Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
- Uninterrupted breaks
About Torrid
Torrid is a fashion retailer. They sell plus-size clothing and accessories for women.
Job description from Torrid
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Store Manager, you'll create a team environment which fosters inclusivity and positive connections. In this role, you'll be responsible for directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development.
What You'll Do:
- Ensure that your store achieves company objectives and KPI goals
- Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
- Recruit, develop and train top talent who are sales, customer, and fashion-focused
- Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
- Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
- Maintain an effective and open line of communication with District Manager and HQ partners
What You'll Need:
- At least 1 - 2 years of specialty/apparel retail management experience with proven ability to lead teams to success
- High School diploma, GED or equivalent experience. College degree is a plus
- Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
- Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
- Be fashioned focused and stay on top of current trends
Physical Requirements (with or without reasonable accommodation)
- Able to stand and walk around during scheduled
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
What You'll Get:
We offer a comprehensive package of benefits to employees, which depending on eligibility may include:
- A competitive benefits package including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP) and jury duty
- Additional perks include: monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do store managers at Torrid get paid breaks?
No. Most people don’t get paid breaks.
How we know this
71% of people say they don’t get paid breaks.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Good
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Most people get paid when they’re sick
Does Torrid pay store managers when they’re sick?
Yes. Most people get paid when they’re sick.
How we know this
88% of people say they would get paid if they were sick but scheduled to work.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do store managers at Torrid do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
100% of people report that they don’t do extra unpaid work.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of work schedule
How far ahead of time do store managers find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 76% of people with changing schedules find out their shifts one week or less ahead of time.
- 24% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Good
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Most people don’t worry about their hours
Do store managers at Torrid worry about hours?
Most people don’t worry about getting enough hours.
How we know this
82% of people report they don’t worry about getting enough hours.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Easy to change shifts
How easy is it for store managers at Torrid to change shifts?
Most people find it easy to change shifts.
How we know this
81% of people report that it’s easy to change shifts if they need to.Based on data from 16 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for store managers to get time off at Torrid?
Some people find it hard to get time off.
How we know this
50% of people report it’s hard to get time off.Based on data from 16 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Torrid managers change store managers schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
100% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 15 people who took the Breakroom Quiz between March 2025 and December 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick days
How easy is it for store managers to take sick days at Torrid?
Some people find it hard to take sick days.
How we know this
53% of people report that it’s hard to take time off if they are sick.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Benefits
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Good
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Most people say they can afford the health insurance
Is the health insurance from Torrid cheap enough for store managers?
Most people say the health insurance costs are okay.
How we know this
93% of people say the health insurance costs are okayBased on data from 14 people who took the Breakroom Quiz between March 2025 and December 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
A good job should offer health insurance that workers can actually afford.
Good
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Most people get paid time off
Do store managers get paid time off at Torrid?
Most people get paid time off work.
How we know this
90% of people say they get paid time off.Based on data from 10 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do store managers at Torrid feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
88% of people say they’re treated with respect by their managers.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do store managers at Torrid get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
71% of people report that they get to take their breaks without interruption.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for store managers to work at Torrid?
Most people feel stressed out here.
How we know this
80% of people say they often feel stressed out at work.Based on data from 15 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do store managers at Torrid enjoy their jobs?
Most people enjoy their job.
How we know this
93% of people report they enjoy their job.Based on data from 15 people who took the Breakroom Quiz between November 2024 and December 2025.
Okay
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Only some people recommend their team
Do store managers at Torrid recommend working with their team?
Only some people recommend working with their team.
How we know this
35% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do store managers get enough training when they start at Torrid?
Some people didn’t get enough training when they started.
How we know this
53% of people report they didn’t get enough training when they started working here.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Good
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Most people get support to advance
Do store managers get support to advance at Torrid?
Most people are given support to advance their career here.
How we know this
In the last year, 76% of people report being given support to advance their career here.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do store managers think Torrid’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Good
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Most people feel well informed by headquarters
Do store managers feel well informed about how Torrid is doing?
Most people feel well informed about how the company is doing.
How we know this
71% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Torrid employees say about their job
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Best thing
The clothes
Worst thing
The management team and lack of recognition
Manager on duty at Torrid, June 2025
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Best thing
Building a safe space for people of all sizes is the highlight of the job, as well as making connections with those both similar and different to yourself. Helping people find the right fit is always a special feeling, especially when you yourself have gone through a similar or even the same experience.
Worst thing
HQ is ran by people who don’t understand what happens in stores. They set online prices lower than the in-store prices and expect customers to still come in to shop. Customers get frustrated about it all the time because the consistency is nonexistent.
Pay is ridiculously low for all that you’re expected to do, especially as management, but even as an associate. Our starting pay has hardly changed despite our team’s begging for understanding when it comes to our city’s price of living rising.
$10 for associates is hardly enough to put the THERAPY in retail therapy. You’re expected to help others feel confident while they actively point out traits that they find ugly about themselves that you possibly share with them. Corporate overlooks that this is even a struggle to begin with. At the end of the day, we’re expected to shrug off anything that makes us feel bad about ourselves, and separate our work-self from our actual self.
Lastly, lack of accommodations. We’re a plus size store for plus size people, yet we’re expected to be on our feet constantly. It doesn’t have much of an effect on myself, but definitely on some of my coworkers. Not being able to keep water bottles at the register, hidden or not, is a ridiculous rule that wastes time.
I love this brand and wish for their success, but it’s going to be impossible to reach it if they keep focusing on meaningless things that no one cares about. They refuse to listen to employees and their customer base. It’s a fun job if you don’t get too invested like yours truly lol.
Keyholder at Torrid, June 2025
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About this pay
CloseEstimated pay
This pay estimate is based on data from 17 Torrid employees who took the Breakroom Quiz between November 2024 and December 2025.
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