Retail Store Manager - Full Time
Shoe Sensation
The Breakroom Take
- People enjoy this job
- Respectful managers
About Shoe Sensation
Shoe Sensation is a footwear retailer.
Job description from Shoe Sensation
Our Retail Store Managers are encouraged to take pride in the business as if it was their own. We are looking for people that have fantastic sales and customer service skills. The Retail Store Manager is encouraged to drive the business by connecting with the community through events and partnering with businesses to supply their employees with the shoes they need. Our teams are also encouraged to better their communities by lifting local charities to help those in need.
Shoe Sensation loves shoes, our employees, our customers, and our communities. We have over 230 locations in 21 states and continue to grow. We hire locals, promote from within, and strive to improve our communities.
Check out this job:
What you will do:
- Supervise the store sales team to achieve sales, customer service and profitability metrics.
- Greet our customers and guide them through their shopping experience.
- Sell Shoes, apparel, and accessories to customers.
- Ring up sales in computer, take cash/run credit cards, run discounts, etc.
- Help re-stock the sales floor.
- Keep things neat and clean in the store.
- Responsible for recruiting, hiring, and training the store sales team.
- Maintain staffing levels and write/oversee store schedules to best meet the needs of the business, including a manager on at all times.
- Leading, develop, and coach the store sales team.
- Lead the rest of the team to ensure the best customer sales experience.
- Prepare deposits and take them to the bank.
- Process freight and set the sales floor as it arrives.
What are the perks:
- Employee Discount - 30% off!!!
- Flexible Schedule.
- Competitive Pay.
- Sick and Vacation time
- 401k with company match.
- Eligible for comprehensive medical benefits package.
What you need:
- Must be at least 18 years old with a valid driver's license and personal transportation to take deposits to the bank.
- Want to teach others how to sell and learn how to be a people manager.
- Excellent Customer service and sales skills
- Possess a strong drive for results.
- Ability to build and lead store sales team to make positive impacts on the business.
- Ability to multi-task, set priorities, manage time effectively in a fast-paced environment.
- Willing to open/close the store, knowing that there may be times that you are alone in the store.
- Willing and able to stand and walk for long periods of time.
- Can kneel, twist, bend, climb a ladder, reach, stoop and lift 25-50 pounds.
This posting is meant to provide general information about the role and not to replace a full job description or outline every item that a particular role may do in our stores.
Shoe Sensation, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at Shoe Sensation get paid breaks?
No. Most people don’t get paid breaks.
How we know this
79% of people say they don’t get paid breaks.Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid when they’re sick
Does Shoe Sensation pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
How we know this
85% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 34 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Shoe Sensation do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
71% of people report that they don’t do extra unpaid work.Based on data from 31 people who took the Breakroom Quiz between December 2024 and December 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 18% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 48% of people with changing schedules find out their shifts three weeks ahead of time.
- 15% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and December 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at Shoe Sensation worry about hours?
Some people worry about getting enough hours.
How we know this
61% of people report they worry about getting enough hours.Based on data from 33 people who took the Breakroom Quiz between December 2024 and December 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do Shoe Sensation workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
38% report that they don’t have enough control over which shifts they work.Based on data from 24 people who took the Breakroom Quiz between December 2024 and October 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to change shifts
How easy is it for Shoe Sensation workers to change shifts?
Most people find it easy to change shifts.
How we know this
71% of people report that it’s easy to change shifts if they need to.Based on data from 28 people who took the Breakroom Quiz between December 2024 and December 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it to get time off at Shoe Sensation?
Some people find it hard to get time off.
How we know this
52% of people report it’s hard to get time off.Based on data from 29 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Shoe Sensation managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
72% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 32 people who took the Breakroom Quiz between December 2024 and December 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick days
How easy is it to take sick days at Shoe Sensation?
Some people find it hard to take sick days.
How we know this
42% of people report that it’s hard to take time off if they are sick.Based on data from 31 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Okay
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Only some parents say it’s good
Is working at Shoe Sensation good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
How we know this
60% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Okay
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Only some people get paid time off
Do people get paid time off at Shoe Sensation?
Some people get paid time off from work.
How we know this
38% of people say they don’t get paid time off.Based on data from 13 people who took the Breakroom Quiz between May 2025 and January 2026.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do people at Shoe Sensation feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
74% of people say they’re treated with respect by their managers.Based on data from 31 people who took the Breakroom Quiz between December 2024 and December 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do people at Shoe Sensation get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
50% of people report that their breaks get interrupted.Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Okay
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Some people are stressed out
Is it stressful to work at Shoe Sensation?
Some people feel stressed out here.
How we know this
63% of people say they often feel stressed out at work.Based on data from 35 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Shoe Sensation enjoy their jobs?
Most people enjoy their job.
How we know this
69% of people report they enjoy their job.Based on data from 26 people who took the Breakroom Quiz between December 2024 and December 2025.
Okay
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Only some people recommend their team
Do people at Shoe Sensation recommend working with their team?
Only some people recommend working with their team.
How we know this
54% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 35 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Shoe Sensation?
Some people didn’t get enough training when they started.
How we know this
56% of people report they didn’t get enough training when they started working here.Based on data from 32 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at Shoe Sensation?
Only some people are given support to advance their career here.
How we know this
In the last year, 63% of people report not being given support to advance their career here.Based on data from 32 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Shoe Sensation’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 34 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Needs improving
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Most people don’t feel well informed by headquarters
Do workers feel well informed about how Shoe Sensation is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 30 people who took the Breakroom Quiz between December 2024 and December 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Shoe Sensation employees say about their job
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Best thing
The rappor we have built with our community.
Worst thing
Corporate seems to care way too much about numbers, which I get but also don't get.
Employee at Shoe Sensation, April 2025
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Best thing
I work with an amazing team and have been working with very talented people who taught me a lot
Worst thing
Having to deal with rude customers and people who steal
Store manager at Shoe Sensation, March 2025
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