* Sales Associate - Kirkland's Home - Part Time
Kirkland's
The Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
About Kirkland's
Kirkland's is a homeware retailer.
Job description from Kirkland's
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online (ship to store) shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
What employees say
Pay
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Needs improving
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Most people don’t get paid when they’re sick
Does Kirkland's pay sales associates when they’re sick?
No. Most people don’t get paid when they’re sick.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do sales associates at Kirkland's do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
90% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do sales associates find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 90% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do sales associates at Kirkland's worry about hours?
Some people worry about getting enough hours.
How we know this
60% of people report they worry about getting enough hours.Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do sales associates at Kirkland's get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
70% report that they have enough control over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Workplace
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Okay
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Some people are stressed out
Is it stressful for sales associates to work at Kirkland's?
Some people feel stressed out here.
How we know this
40% of people say they often feel stressed out at work.Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Needs improving
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Most people don’t recommend their team
Do sales associates at Kirkland's recommend working with their team?
Not many people recommend working with their team.
How we know this
70% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people feel well informed by headquarters
Do sales associates feel well informed about how Kirkland's is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Kirkland's employees say about their job
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Best thing
We have fun
Worst thing
If u can’t find someone to cover your shift you have to come in
Key holder at Kirkland's, July 2025
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Best thing
- fun environment
- great CEO
- higher ups applaud winsWorst thing
- given too many task each week on low payroll
- have to unload semis with heavy product and can be unsafe at times
- can be inconsistent with changesSenior assistant manager at Kirkland's, March 2025
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About this pay
CloseEstimated pay
This pay estimate is based on data from 10 Kirkland's employees who took the Breakroom Quiz between January 2025 and August 2025.
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