Customer Service Rep(06373) - 9324 N. Oak Trafficway
Domino's
The Breakroom Take
- Free food
- Recommended by students
- Respectful managers
About Domino's
Domino's is a pizza delivery and takeout chain. They sell customizable pizzas, pasta, chicken, and sides.
Job description from Domino's
Job Description
Job DescriptionCompany DescriptionAmazing work environment to make lots of money and have fun!! Advancement opportunities for motivated team members!!
Job DescriptionCustomer Service responsibilities:
· Meet and greet customers on the phone and in person
· Enter and fulfill specific orders
· Attend to customer concerns
· Upsell
· Complete cash transactions with customers that come to pick up food orders
Pizza Maker responsibilities:
· Preparing a variety of pizzas, sandwiches, and other food items
· Hygiene and food safety
· Clean the store and keep it sanitized and working properly
Additional InformationAll your information will be kept confidential according to EEO guidelines.
What employees say
Pay
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Okay
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Only some people get paid breaks
Do csrs at Domino's get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
43% of people say they don’t get paid breaks.Based on data from 49 people who took the Breakroom Quiz between December 2024 and October 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid when they’re sick
Does Domino's pay csrs when they’re sick?
No. Most people don’t get paid when they’re sick.
How we know this
99% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 75 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do csrs at Domino's do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
89% of people report that they don’t do extra unpaid work.Based on data from 71 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do csrs find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 89% of people with changing schedules find out their shifts one week or less ahead of time.
- 9% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 1% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do csrs at Domino's worry about hours?
Some people worry about getting enough hours.
How we know this
53% of people report they worry about getting enough hours.Based on data from 77 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do csrs at Domino's get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
37% report that they don’t have enough control over which shifts they work.Based on data from 75 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for csrs at Domino's to change shifts?
Some people find it hard to change shifts.
How we know this
40% of people report that it’s hard to change shifts if they need to.Based on data from 63 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for csrs to get time off at Domino's?
Some people find it hard to get time off.
How we know this
36% of people report it’s hard to get time off.Based on data from 66 people who took the Breakroom Quiz between April 2025 and October 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Schedules can get changed at the last minute
Do Domino's managers change csrs schedules at the last minute?
Some managers change people’s schedules at the last minute.
How we know this
35% of people say their manager changes their shift schedule at the last minute.Based on data from 68 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick days
How easy is it for csrs to take sick days at Domino's?
Most people find it easy to take sick days.
How we know this
72% of people report that it’s easy to take time off if they are sick.Based on data from 67 people who took the Breakroom Quiz between April 2025 and October 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is csrs at Domino's job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
71% of students report this is a good place to work if you’re studying.Based on data from 70 people who took the Breakroom Quiz between December 2024 and October 2025.
Benefits
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Needs improving
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Part-timers can't get health insurance
Are part-time csrs able to get health insurance from Domino's?
Most people who work part-time can't get health insurance.
How we know this
81% of people who work fewer than 30 hours a week say they can’t get health insuranceBased on data from 16 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good employer offers health insurance to all their workers, no matter how many hours they work or what kind of job they have.
Needs improving
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Part-timers don’t get paid time off
Do part-time csrs get paid time off at Domino's?
Most people who work part-time don’t get paid time off.
How we know this
95% of people who work part-time say they don’t get paid time offBased on data from 42 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
Everyone should get paid time off, no matter if they work full-time or part-time.
At a good job, you deserve all the same benefits, even if you work fewer hours.
Needs improving
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People don’t get paid time off
Do csrs get paid time off at Domino's?
Most people don’t get paid time off from work.
How we know this
87% of people say they don’t get paid time off.Based on data from 68 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do csrs at Domino's feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
87% of people say they’re treated with respect by their managers.Based on data from 67 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do csrs at Domino's get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
46% of people report that their breaks get interrupted.Based on data from 46 people who took the Breakroom Quiz between December 2024 and October 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for csrs to work at Domino's?
Most people feel stressed out here.
How we know this
74% of people say they often feel stressed out at work.Based on data from 68 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do csrs at Domino's enjoy their jobs?
Only some people enjoy their job.
How we know this
51% of people report they don’t enjoy their job.Based on data from 61 people who took the Breakroom Quiz between April 2025 and October 2025.
Okay
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Only some people recommend their team
Do csrs at Domino's recommend working with their team?
Only some people recommend working with their team.
How we know this
47% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 79 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do csrs get enough training when they start at Domino's?
Some people didn’t get enough training when they started.
How we know this
51% of people report they didn’t get enough training when they started working here.Based on data from 79 people who took the Breakroom Quiz between April 2025 and October 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do csrs get support to advance at Domino's?
Only some people are given support to advance their career here.
How we know this
In the last year, 53% of people report not being given support to advance their career here.Based on data from 73 people who took the Breakroom Quiz between April 2025 and October 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do csrs think Domino's’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 69 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Okay
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Only some people feel well informed by headquarters
Do csrs feel well informed about how Domino's is doing?
Only some people feel well informed about how the company is doing.
How we know this
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 70 people who took the Breakroom Quiz between May 2025 and November 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Domino's employees say about their job
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Best thing
Driving because you don’t have someone looking over your shoulder and you don’t have to stay locked inside all day
Worst thing
Franchise owner is always in and is rude sometimes people just stand around doing nothing while I was dishes and do other things
Delivery driver at Domino's, June 2025
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Best thing
Interacting with new and familiar faces.
Worst thing
My co-workers vaping in the kitchen during, before and after hours. Night crew only had 30min to get closing chores done when done properly 100% you're more looking 1-3 hours depending on the night and help.
Assistant manager at Domino's, June 2025
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About this pay
CloseEstimated pay
This pay estimate is based on data from 79 Domino's employees who took the Breakroom Quiz between May 2025 and November 2025.
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