Reposted over 30 days ago

Retail Sales Associate

Best Buy
Pay Estimated pay: $15.00-19.79 per hour

Location Roanoke, US
Contract time Part time

The Breakroom Take

6.8

Rated 6.8 out of 10, based on 1,734 employees who took the Breakroom Quiz

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  • People enjoy this job
  • Recommended by students
  • Respectful managers
  • Good training
  • Learn new skills
  • Uninterrupted breaks
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About Best Buy

Best Buy is a retailer. They sell electronics, appliances, and tech products, and offer tech support services.

Job description from Best Buy

Job Description

Job Description

family:Arial,Helvetica,sans-serif;">As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each person's unique needs. If you have a passion for sales or just helping people, this role is great for you.

What you'll do

  • family:Arial,Helvetica,sans-serif;">Welcome and engage with customers in a warm, friendly manner
  • family:Arial,Helvetica,sans-serif;">Perform product demos, answer questions and make recommendations that meet customers' needs across all departments
  • family:Arial,Helvetica,sans-serif;">Complete cashier duties for purchases, returns and exchanges
  • family:Arial,Helvetica,sans-serif;">Maintain appropriate knowledge and expertise through ongoing learning and development
  • family:Arial,Helvetica,sans-serif;">Help keep the sales floor clean and well stocked
  • family:Arial,Helvetica,sans-serif;">Assist with in-store pickup and curbside pickup orders
family:Arial,Helvetica,sans-serif;">Basic qualifications
  • family:Arial,Helvetica,sans-serif;">3 months of experience working in retail or another fast-paced, team-oriented environment
  • family:Arial,Helvetica,sans-serif;">Ability to work a flexible schedule, including holidays, nights and weekends
family:Arial,Helvetica,sans-serif;">What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • family:Arial,Helvetica,sans-serif;">Competitive pay
  • family:Arial,Helvetica,sans-serif;">Generous employee discount
  • family:Arial,Helvetica,sans-serif;">Financial savings and retirement resources
  • family:Arial,Helvetica,sans-serif;">Support for your physical and mental well-being
family:Arial,Helvetica,sans-serif;">About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™



Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part timePandoLogic. Keywords: Retail Sales Representative, Location: Roanoke, VA - 24012

Map

Roanoke, US

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people get paid breaks

    Do sales associates at Best Buy get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    57% of people say they don’t get paid breaks.

    Based on data from 130 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    Good jobs pay you for your break time.

    You should get paid for all the time you’re at work, even when you’re on break.

  • Needs improving
  • Most people don’t get paid when they’re sick

    Does Best Buy pay sales associates when they’re sick?

    No. Most people don’t get paid when they’re sick.

    How we know this

    80% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 127 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    Most US companies don’t have to pay you when you’re sick - only some states require it.

    But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.

  • Good
  • Most people don’t do unpaid extra work

    Do sales associates at Best Buy do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    95% of people report that they don’t do extra unpaid work.

    Based on data from 126 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    You should be paid for all the work you do.

    A good job pays you for every minute you spend working for your employer.

Benefits

    Okay
  • Only some people get separate paid time off for sick days and vacation

    At Best Buy, are sales associates’s sick days and vacation days separate paid time off?

    Only some people have separate paid time off for sick days and vacation.

    How we know this

    57% of people say they have to use vacation days when they’re out sick.

    Based on data from 53 people who took the Breakroom Quiz between May 2025 and April 2026.

    Why this matters

    Getting sick isn’t a vacation.

    You shouldn’t have to lose your time off just because you got sick or had a medical emergency.

    A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.

  • Needs improving
  • Part-timers can't get health insurance

    Are part-time sales associates able to get health insurance from Best Buy?

    Most people who work part-time can't get health insurance.

    How we know this

    81% of people who work fewer than 30 hours a week say they can’t get health insurance

    Based on data from 31 people who took the Breakroom Quiz between November 2024 and March 2025.

    Why this matters

    A good employer offers health insurance to all their workers, no matter how many hours they work or what kind of job they have.

  • Needs improving
  • Part-timers don’t get paid time off

    Do part-time sales associates get paid time off at Best Buy?

    Most people who work part-time don’t get paid time off.

    How we know this

    72% of people who work part-time say they don’t get paid time off

    Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    Everyone should get paid time off, no matter if they work full-time or part-time.

    At a good job, you deserve all the same benefits, even if you work fewer hours.

  • Good
  • Most people say they can afford the health insurance

    Is the health insurance from Best Buy affordable enough for sales associates?

    Most people say the health insurance costs are okay.

    How we know this

    84% of people say the health insurance costs are okay

    Based on data from 45 people who took the Breakroom Quiz between March 2025 and February 2026.

    Why this matters

    Everyone needs medical care sometimes, but it can be expensive.

    A good job should offer health insurance that workers can actually afford.

  • Okay
  • Only some people get paid time off

    Do sales associates get paid time off at Best Buy?

    Some people get paid time off from work.

    How we know this

    46% of people say they don’t get paid time off.

    Based on data from 114 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    Everyone needs time to rest and take care of life outside of work.

    A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of work schedule

    How far ahead of time do sales associates find out their work schedule?

    Most people find out their schedule less than four weeks ahead of time.

    How we know this

    • 38% of people with changing schedules find out their shifts one week or less ahead of time.
    • 58% of people with changing schedules find out their shifts two weeks ahead of time.
    • 5% of people with changing schedules find out their shifts three weeks ahead of time.
    • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

    Based on data from 128 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    We believe your workplace should tell you your schedule at least 4 weeks ahead of time.

    You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.

  • Okay
  • Some people worry about their hours

    Do sales associates at Best Buy worry about hours?

    Some people worry about getting enough hours.

    How we know this

    34% of people report they worry about getting enough hours.

    Based on data from 128 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    A good employer should give you the hours you need each week.

    You shouldn’t have to struggle or beg for work time.

  • Good
  • Most people can choose their shifts

    Do sales associates at Best Buy get to choose the shifts they work?

    Most people get to choose which shifts they work.

    How we know this

    69% report that they have enough control over which shifts they work.

    Based on data from 117 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for sales associates at Best Buy to change shifts?

    Some people find it hard to change shifts.

    How we know this

    39% of people report that it’s hard to change shifts if they need to.

    Based on data from 96 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    A good job works with your personal life.

    It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.

  • Good
  • Easy to get time off

    How easy is it for sales associates to get time off at Best Buy?

    Most people find it easy to get time off.

    How we know this

    72% of people report it’s easy to get time off.

    Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.

  • Good
  • Schedules don’t get changed at the last minute

    Do Best Buy managers change sales associates schedules at the last minute?

    Most managers don’t change people’s schedules at the last minute.

    How we know this

    79% of people say their manager doesn’t change their shift schedule at the last minute.

    Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.

    Good jobs don’t switch your hours around without warning.

  • Good
  • Most people find it easy to take sick days

    How easy is it for sales associates to take sick days at Best Buy?

    Most people find it easy to take sick days.

    How we know this

    77% of people report that it’s easy to take time off if they are sick.

    Based on data from 121 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    Everyone gets sick sometimes.

    You should be able to stay home when you need to get better.

    A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.

  • Good
  • Most students say it’s good

    Is sales associates at Best Buy job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    91% of students report this is a good place to work if you’re studying.

    Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

  • Okay
  • Only some parents say it’s good

    Is working as sales associates at Best Buy good if you have caring responsibilities?

    Only some parents and caregivers say this is a good place to work.

    How we know this

    40% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

    Why this matters

    A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.

Workplace

    Good
  • Most people feel treated with respect

    Do sales associates at Best Buy feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    86% of people say they’re treated with respect by their managers.

    Based on data from 125 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    Your boss should treat you with respect.

    No one at work should bully you or treat you unfairly.

    If you have a problem, you should be able to talk to someone else who can help.

  • Good
  • Most people get breaks without interruption

    Do sales associates at Best Buy get to take their breaks without interruption?

    Most people get breaks without interruption.

    How we know this

    82% of people report that they get to take their breaks without interruption.

    Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.

  • Okay
  • Some people are stressed out

    Is it stressful for sales associates to work at Best Buy?

    Some people feel stressed out here.

    How we know this

    58% of people say they often feel stressed out at work.

    Based on data from 132 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    Work can be hard sometimes, but you shouldn’t feel stressed all the time.

    Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do sales associates at Best Buy enjoy their jobs?

    Most people enjoy their job.

    How we know this

    77% of people report they enjoy their job.

    Based on data from 107 people who took the Breakroom Quiz between May 2025 and May 2026.

  • Okay
  • Only some people recommend their team

    Do sales associates at Best Buy recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    35% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 143 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    The people you work with every day are important. They can make the difference between a bad day and a good one.

  • Okay
  • Only some people get enough training

    Do sales associates get enough training when they start at Best Buy?

    Some people didn’t get enough training when they started.

    How we know this

    36% of people report they didn’t get enough training when they started working here.

    Based on data from 134 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    A good job should train you well from your first day, not just throw you into the deep end.

    Nobody can do their job well without proper training at the start.

  • Good
  • Most people get support to advance

    Do sales associates get support to advance at Best Buy?

    Most people are given support to advance their career here.

    How we know this

    In the last year, 69% of people report being given support to advance their career here.

    Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    A good job should help you grow, if you want to.

    This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.

    This helps you build skills and earn more money.

  • Okay
  • Headquarters only partly understands what's happening

    Do sales associates think Best Buy’s headquarters understands what’s happening where they work?

    Some people think headquarters doesn’t understand what’s happening where they work.

    How we know this

    66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 125 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    In a good job, the people running the organization should support the workers who do the hands-on work.

    To do this well, they need to know what’s really happening at each location.

    This is extra important when an organization has many different sites.

  • Okay
  • Only some people feel well informed by headquarters

    Do sales associates feel well informed about how Best Buy is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    34% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 126 people who took the Breakroom Quiz between May 2025 and May 2026.

    Why this matters

    A good employer shares news with all its workers.

    You should know how your employer is doing - both the good news and the problems.

    Managers should keep you updated about what’s happening.

Find out more about working at Best Buy

What Best Buy employees say about their job

  • Best thing

    I love the people I work with being around the newest and latest tech and it is a cool feeling to know my knowledge about tech has genuinely helped someone

    Worst thing

    Retail is hard. Not every customer is kind and understanding. Pressure from corporate can make managers difficult to deal with. VERY performance driven

    8.1

    Sales lead at Best Buy, May 2026

  • Best thing

    Pros: the discount, working with friends and learning about tech

    Worst thing

    Cons: numbers is all managers think about and will pester you each shift

    6.5

    Employee at Best Buy, April 2026

See more reviews
  • Best thing

    Employee discount, helping people, and getting to meet new people.

    Worst thing

    Stress of selling to people, running a brand that doesn't make effort to give back to us the way we put into the company

    8.1

    Employee at Best Buy, April 2026

  • Best thing

    The benefits, pto , pay, and sometimes free food

    Worst thing

    Coworkers are lazy and frequently ignore or drag out work and take longer breaks in a heavily team reliant environment. Management ignores problems and dismisses concerns. Some members of management lack accountability, are often unaware of or flagrently ignore what goes on within their department, and are ineffective as leaders. Hours have been cut by up to 10 hours a week and yet most departments are understaffed. Scheduals are difficult for single parents.

    8.0

    Merchandise processor at Best Buy, April 2026

  • Best thing

    Flexible schedule

    Worst thing

    Pay caps, no bonuses, sometimes unrealistic goals

    6.8

    Consultation agent at Best Buy, April 2026

  • Best thing

    Being indoors and working with computers

    Worst thing

    The customers and clients are usually rude

    7.1

    Consultant at Best Buy, March 2026

  • Best thing

    My coworkers and the selling.

    Worst thing

    Being told by the managers to get better every day.

    6.1

    Employee at Best Buy, February 2026

  • Best thing

    Close to home

    Worst thing

    Supervisors have favoritism

    7.8

    Employee at Best Buy, February 2026

  • Best thing

    Getting through the day

    Worst thing

    Not having the right information to give to the customer

    7.1

    Sales associate at Best Buy, December 2025

  • Best thing

    nice people, understanding staff, great accomodations

    Worst thing

    constant expectations

    7.8

    Sales at Best Buy, November 2025

  • More reviews from Best Buy employees

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