Crew Member
Dunkin'
$10.50-14.00 per hour
13202 Superior Ave, East Cleveland, 44112, United States
Full time, part time
The Breakroom Take
- Free food
- Recommended by students
- Respectful managers
- Uninterrupted breaks
About Dunkin'
Dunkin' is a fast food restaurant chain.
Job description from Dunkin'
Working at Dunkin', we support our team members - for your best days, your worst,
every day. Our team members are the ingredients of goodness, and we ensure we're all in for the win. Becoming a team member means there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way.
MOVIN'
As a Team Member, you'll help America Run on Dunkin' by expertly preparing food
and beverages. You will keep your guests returning for more through community, collaboration, and taking life one coffee at a time.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are
only the beginning.
- Flexible
- Schedule - Full-Time and Part-Time available
- Employee Discount and Free Coffee!!
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Education Discounts through Southern New Hampshire University
- Medical, Dental and Vision
- Cash Referral Program
- Recognition Program
- Community & Charitable Involvement
WINNIN'
You are 16 years of age (or higher, per applicable law). You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
You are applying
for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin'
Donuts or any of their affiliates. Any information you submit will be provided
solely to the franchisee. If hired, the franchisee will be your only employer.
Franchisees are independent business owners who are solely responsible for
their own employees and set their own wage and benefit programs that can vary
among franchisees.
What employees say
Pay
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Okay
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Only some people get paid breaks
Do crew members at Dunkin' get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
54% of people say they don’t get paid breaks.Based on data from 123 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does Dunkin' give crew members paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
97% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 195 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do crew members at Dunkin' do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
85% of people report that they don’t do extra unpaid work.Based on data from 193 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do crew members find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 91% of people with changing schedules find out their shifts one week or less ahead of time.
- 8% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 201 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do crew members at Dunkin' worry about hours?
Some people worry about getting enough hours.
How we know this
58% of people report they worry about getting enough hours.Based on data from 202 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do crew members at Dunkin' get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
35% report that they don’t have enough control over which shifts they work.Based on data from 198 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for crew members at Dunkin' to change shifts?
Some people find it hard to change shifts.
How we know this
52% of people report that it’s hard to change shifts if they need to.Based on data from 145 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for crew members to get time off at Dunkin'?
Some people find it hard to get time off.
How we know this
38% of people report it’s hard to get time off.Based on data from 143 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Schedules can get changed at the last minute
Do Dunkin' managers change crew members schedules at the last minute?
Some managers change people’s schedules at the last minute.
How we know this
37% of people say their manager changes their shift schedule at the last minute.Based on data from 186 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it for crew members to take sick leave at Dunkin'?
Some people find it hard to take sick leave.
How we know this
47% of people report that it’s hard to take time off if they are sick.Based on data from 172 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is crew members at Dunkin' job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
81% of students report this is a good place to work if you’re studying.Based on data from 124 people who took the Breakroom Quiz between April 2025 and July 2025.
Okay
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Only some parents say it’s good
Is working as crew members at Dunkin' good if you have caring responsibilities?
Only some parents and caregivers say this is a good place to work.
How we know this
60% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Okay
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Only some people get separate paid time off for sick days and vacation
At Dunkin', are crew members’s sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
How we know this
45% of people say their vacation days are used up if they take sick leave.Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2025.
Why this matters
Getting sick isn’t a vacation.
You shouldn’t have to lose your time off just because you got sick or had a medical emergency.
A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.
Needs improving
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Part-timers don’t get paid time off
Do part-time crew members get paid time off at Dunkin'?
Most people who work part-time don’t get paid time off.
How we know this
91% of people who work part-time say they don’t get paid time offBased on data from 67 people who took the Breakroom Quiz between May 2025 and July 2025.
Why this matters
Everyone should get paid time off, no matter if they work full-time or part-time.
At a good job, you deserve all the same benefits, even if you work fewer hours."
Needs improving
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People don’t get paid time off
Do crew members get paid time off at Dunkin'?
Most people don’t get paid time off from work.
How we know this
87% of people say they don’t get paid time off.Based on data from 110 people who took the Breakroom Quiz between May 2025 and July 2025.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do crew members at Dunkin' feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
76% of people say they’re treated with respect by their managers.Based on data from 186 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do crew members at Dunkin' get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
72% of people report that they get to take their breaks without interruption.Based on data from 143 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for crew members to work at Dunkin'?
Most people feel stressed out here.
How we know this
79% of people say they often feel stressed out at work.Based on data from 198 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do crew members at Dunkin' enjoy their jobs?
Only some people enjoy their job.
How we know this
44% of people report they don’t enjoy their job.Based on data from 161 people who took the Breakroom Quiz between April 2025 and July 2025.
Okay
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Only some people recommend their team
Do crew members at Dunkin' recommend working with their team?
Only some people recommend working with their team.
How we know this
54% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 204 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do crew members get enough training when they start at Dunkin'?
Some people didn’t get enough training when they started.
How we know this
52% of people report they didn’t get enough training when they started working here.Based on data from 187 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do crew members get support to advance at Dunkin'?
Only some people are given support to advance their career here.
How we know this
In the last year, 64% of people report not being given support to advance their career here.Based on data from 173 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do crew members think Dunkin'’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 182 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do crew members feel well informed about how Dunkin' is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 177 people who took the Breakroom Quiz between April 2025 and July 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Dunkin' employees say about their job
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Best thing
I like the regulars at my job and making drinks.
Worst thing
I hate the drama and how promises were made but never kept. I’m always on floor by myself even during a rush.
Crew member at Dunkin', June 2025
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Best thing
I like the work and making coffee, I think that part is fun. I like being able to have early day hours.
Worst thing
My team. Everyone is very rude and they spread rumors about each other over silly things. Management never takes the sides of people who are trying to make a difference, and over all people come to work hating there jobs because of other people. It’s gotten to the point where more and more people are either putting in there two weeks or about to.
Crew member at Dunkin', May 2025
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