Restaurant Assistant Manager
Dunkin'
$11.00-16.00 per hour
26010 Euclid Ave, Euclid, Ohio, 44132, United States
Full time
The Breakroom Take
- Free food
- Recommended by students
- Respectful managers
- Uninterrupted breaks
About Dunkin'
Dunkin' is a fast food restaurant chain.
Job description from Dunkin'
We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us.
Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!
Now Hiring Friendly Restaurant Assistant Managers - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization.
We Offer:
- Competitive wages (depending on experience)
- Health/Dental/Vision Programs
- Growth within the company
- Family atmosphere
- Direct Deposit
- Monthly contests to win prizes
- Digital Redbook (task lists)
- Opportunity to learn the business from the ground up.
- An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.
Responsibilities Include:
- Cultivate a 5-star team environment by recruiting, hiring, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
- Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
- Assist the Restaurant General Manager in all areas of restaurant operations. Restaurant Assistant Managers help with maintaining a clean and food safe environment for our guest and our team members, help with ensuring 100% guest satisfaction, and help with managing controllable cost to maintain a profitable restaurant.
- Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
Qualifications:
- High School diploma or GED (preferred)
- One or more years management experience
- Open/ flexible work availability
- Demonstrated ability to help lead and manage the restaurant in a fast-paced, dynamic environment
- Good with problem solving and decision making
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
What employees say
Pay
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Okay
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Only some people get paid breaks
Do assistant managers at Dunkin' get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
57% of people say they don’t get paid breaks.Based on data from 14 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does Dunkin' give assistant managers paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
80% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Okay
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Some people do unpaid extra work
Do assistant managers at Dunkin' do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
37% of people report that they do extra work that they don’t get paid for.Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do assistant managers find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 92% of people with changing schedules find out their shifts one week or less ahead of time.
- 8% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Good
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Most people don’t worry about their hours
Do assistant managers at Dunkin' worry about hours?
Most people don’t worry about getting enough hours.
How we know this
68% of people report they don’t worry about getting enough hours.Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do assistant managers at Dunkin' get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
48% report that they don’t have enough control over which shifts they work.Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for assistant managers at Dunkin' to change shifts?
Some people find it hard to change shifts.
How we know this
60% of people report that it’s hard to change shifts if they need to.Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it for assistant managers to get time off at Dunkin'?
Some people find it hard to get time off.
How we know this
52% of people report it’s hard to get time off.Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Schedules can get changed at the last minute
Do Dunkin' managers change assistant managers schedules at the last minute?
Some managers change people’s schedules at the last minute.
How we know this
38% of people say their manager changes their shift schedule at the last minute.Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it for assistant managers to take sick leave at Dunkin'?
Some people find it hard to take sick leave.
How we know this
56% of people report that it’s hard to take time off if they are sick.Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Okay
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Only some people feel treated with respect
Do assistant managers at Dunkin' feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do assistant managers at Dunkin' get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
36% of people report that their breaks get interrupted.Based on data from 14 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful for assistant managers to work at Dunkin'?
Most people feel stressed out here.
How we know this
92% of people say they often feel stressed out at work.Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do assistant managers at Dunkin' enjoy their jobs?
Most people enjoy their job.
How we know this
73% of people report they enjoy their job.Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2025.
Okay
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Only some people recommend their team
Do assistant managers at Dunkin' recommend working with their team?
Only some people recommend working with their team.
How we know this
56% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do assistant managers get enough training when they start at Dunkin'?
Some people didn’t get enough training when they started.
How we know this
54% of people report they didn’t get enough training when they started working here.Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Good
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Most people get support to advance
Do assistant managers get support to advance at Dunkin'?
Most people are given support to advance their career here.
How we know this
In the last year, 68% of people report being given support to advance their career here.Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do assistant managers think Dunkin'’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do assistant managers feel well informed about how Dunkin' is doing?
Only some people feel well informed about how the company is doing.
How we know this
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
What Dunkin' employees say about their job
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Best thing
I like the regulars at my job and making drinks.
Worst thing
I hate the drama and how promises were made but never kept. I’m always on floor by myself even during a rush.
Crew member at Dunkin', June 2025
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Best thing
I like the work and making coffee, I think that part is fun. I like being able to have early day hours.
Worst thing
My team. Everyone is very rude and they spread rumors about each other over silly things. Management never takes the sides of people who are trying to make a difference, and over all people come to work hating there jobs because of other people. It’s gotten to the point where more and more people are either putting in there two weeks or about to.
Crew member at Dunkin', May 2025
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