Zaxby's

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Zaxby's is a fast-casual restaurant chain.

zaxbys.com

Zaxby's job reviews

Showing 40 reviews

  • Best thing

    Free food sometimes

    Worst thing

    You always almost fall and people just don’t do their job

    5.2

    FRY cook at Zaxby's, July 2025

  • Best thing

    The customer are great for most part . I enjoy coworkers I work with . Management works well with scheduling.

    Worst thing

    Summer time heat is hard , lunch rush can become overwhelming at times . Unsatisfied Customers.

    7.7

    Cashier associate at Zaxby's, June 2025

  • Best thing

    Easy and fun

    Worst thing

    Cleaning at the end of night

    7.6

    Cook at Zaxby's, June 2025

  • Best thing

    The hours, coworkers, managers, breaks

    Worst thing

    coworkers.

    7.6

    Employee at Zaxby's, June 2025

  • Best thing

    Simple job, most managers are kind, clean facility

    Worst thing

    A few people are disrespectful, it’s inconsistent, I didn’t get trained well enough

    5.9

    Cashier at Zaxby's, June 2025

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  • Best thing

    The coworkers and the people around me made it the best experience

    Worst thing

    Umm some of the customers are rude

    4.5

    Cashier at Zaxby's, May 2025

  • Best thing

    Making drinks, getting tips, cleaning, and baking cookies

    Worst thing

    Annoying, rude, and scam customers

    7.6

    Cashier at Zaxby's, May 2025

  • Best thing

    The food and vibes

    Worst thing

    Pay

    7.0

    Cook cashier at Zaxby's, May 2025

  • Best thing

    Free food on break

    Worst thing

    Super fast past

    7.5

    Cook cashier at Zaxby's, May 2025

  • Best thing

    free food on breaks 50% off

    Worst thing

    breaks either an hour in or an hour before you leave

    3.8

    Cashier at Zaxby's, April 2025

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  • Best thing

    For the most part I really like working with the people I work with.

    Worst thing

    The hours cut

    6.8

    Cashier crew member at Zaxby's, April 2025

  • Best thing

    Working with my friends, friendly environment, decent pay, decent hours

    Worst thing

    Customers ordering a lot of food, understaffed between rushes, no overtime

    8.4

    Cook cashier at Zaxby's, March 2025

  • Best thing

    People I work with

    Worst thing

    People I work with

    8.2

    Trainer at Zaxby's, March 2025

  • Best thing

    Location. Not very hard work.

    Worst thing

    Being paid biweekly. Being undervalued. Not room for growth. Being denied training. Being disposable. Working all day everyday. Not having enough time for home, children and activities that are not work related.

    4.2

    Cashier at Zaxby's, March 2025

  • Best thing

    workings with people that i like

    Worst thing

    everything

    2.2

    Cashier at Zaxby's, March 2025

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  • Best thing

    The money

    Worst thing

    the night shifts

    5.4

    Cook at Zaxby's, March 2025

  • Best thing

    The people I work with

    Worst thing

    The customer

    4.5

    Cook at Zaxby's, March 2025

  • Best thing

    The people. It is a fun and friendly environment to work in.

    Worst thing

    Closing

    3.9

    Cook at Zaxby's, March 2025

  • Best thing

    The people I woke with. The free food and flexibility.

    Worst thing

    I can get stressed since I am in a management position. The rude customers.

    8.6

    Shift manager at Zaxby's, February 2025

  • Best thing

    Free meal and when it’s busy.

    Worst thing

    Lack of help from others

    6.9

    Shift lead at Zaxby's, February 2025

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  • Best thing

    Free food

    Worst thing

    Too many standing hours

    7.0

    Cashier at Zaxby's, February 2025

  • Best thing

    The best things about my job is working with a team that truly cares about communication and ensuring that everyone is heard.

    Worst thing

    The high stress environment due to it being a fast food job with the expectation that every ticket (regardless of size) should be out within 4 minutes.

    9.4

    Employee at Zaxby's, February 2025

  • Best thing

    My coworkers and all the benefits

    Worst thing

    The customers can be a little mean sometimes

    9.0

    Cashier at Zaxby's, February 2025

  • Best thing

    The discount and money

    Worst thing

    The customers and how some managers are

    5.0

    Cashier at Zaxby's, January 2025

  • Best thing

    Room to grow.
    Learn a few new skills.

    Worst thing

    Pay is low, you're basically doing the job of 4 people most of the time.
    No benefits, other than one free meal.
    Calling out and not finding anyone to cover.
    They have a point system.
    When you call out, they schedule you one day per week after that.

    3.0

    Crew trainer at Zaxby's, January 2025

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  • Best thing

    That you get free food

    Worst thing

    That you don’t get paid a lot

    3.6

    Cook at Zaxby's, January 2025

  • Best thing

    The workers

    Worst thing

    Working there and hours

    4.8

    Cook at Zaxby's, January 2025

  • Best thing

    Getting off work and cleaning.

    Worst thing

    The employees, it's often very favortistim towards certain workers. I often feel excluded and like I'm not wanted there.

    1.7

    Employee at Zaxby's, January 2025

  • Best thing

    Great schedule
    for students

    Worst thing

    Management does not really manage and I pick up a lot of their slack

    2.0

    Senior assistant manager at Zaxby's, January 2025

  • Best thing

    The people I work with are one of my favorites.

    Worst thing

    Getting hours. Zaxbys cuts people early every shift, however you don’t know what time you leave until after you have arrived. The scheduling on our app doesn’t reflect what you’ll actually be working. We have little to no support for people who need accommodations. Workers often don’t have enough money by the pay period because of getting no hours. There is no set training at this Zaxbys and most things have to just be figured out yourself. This can cause many errors to be made.

    1.5

    Cashier at Zaxby's, January 2025

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  • Best thing

    The only thing I like about my job at this point in time is the fact that it takes me less than 5 minutes to drive to work.

    Worst thing

    1. The coworkers. They don't work together to achieve a common goal. Instead, they are counterproductive with other coworkers unless you're a part of thier clique.
    2. The management. They don't manage the staff that they are over. They let their subordinates make threats to other people. And they don't enforce other company policies.
    3. The guests/customers. They come in matching my jobs negative energy.

    1.5

    Cook at Zaxby's, January 2025

  • Best thing

    The people I work with

    Worst thing

    Upper management

    5.8

    Crew trainer at Zaxby's, January 2025

  • Best thing

    The mangers and the ppl in general

    Worst thing

    The stress

    9.2

    Cashier at Zaxby's, January 2025

  • Best thing

    The people are pretty cool, I looked my coworkers

    Worst thing

    The hours are way too late and closing takes too long

    4.6

    Cashier at Zaxby's, December 2024

  • Best thing

    Easy to move up if desired, good teams, friendly staff, good environment and good food

    Worst thing

    Stressful to keep everything running properly

    8.5

    General manager at Zaxby's, December 2024

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  • Worst thing

    Always working doubles both days in weekends
    Not enough notice of upcoming schedule
    Lack of people willing to help when switching shifts
    Micromanaging of certain mangers

    7.3

    Cashier at Zaxby's, December 2024

  • Best thing

    Free food sometimes

    Worst thing

    Very rude managers poor communication with higher ups

    1.5

    Cook at Zaxby's, December 2024

  • Best thing

    Some of the customers and my coworkers can be really kind at times and you get 1 free shift meal per shift.

    Worst thing

    The extra work you don’t get paid enough to do, the amount of training they give you is not nearly enough, they fire the good managers every few months, and some customers get violent and they don’t do anything.

    1.2

    Cashier at Zaxby's, December 2024

  • Best thing

    Friends

    Worst thing

    Costumers and getting dirty

    5.0

    Cashier at Zaxby's, December 2024

  • Best thing

    I get paid, some co workers

    Worst thing

    Mean customers, mean employees

    1.5

    Assistant manager at Zaxby's, November 2024