USIC
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usicllc.comRating based on 139 employees who took the Breakroom Quiz
About jobs at USIC
Pay
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Okay
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Only some people get paid breaks
Do workers at USIC get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
54% of people say they don’t get paid breaks.Based on data from 97 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid sick leave
Does USIC give paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
87% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 105 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Okay
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Some people do unpaid extra work
Do workers at USIC do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
36% of people report that they do extra work that they don’t get paid for.Based on data from 100 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 73% of people with changing schedules find out their shifts one week or less ahead of time.
- 12% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 10% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Good
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Most people don’t worry about their hours
Do workers at USIC worry about hours?
Most people don’t worry about getting enough hours.
How we know this
73% of people report they don’t worry about getting enough hours.Based on data from 108 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do USIC workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
56% report that they don’t have enough control over which shifts they work.Based on data from 84 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for USIC workers to change shifts?
Some people find it hard to change shifts.
How we know this
46% of people report that it’s hard to change shifts if they need to.Based on data from 70 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Good
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Easy to get time off
How easy is it to get time off at USIC?
Most people find it easy to get time off.
How we know this
70% of people report it’s easy to get time off.Based on data from 93 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do USIC managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
82% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 101 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at USIC?
Most people find it easy to take sick leave.
How we know this
69% of people report that it’s easy to take time off if they are sick.Based on data from 99 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Okay
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Only some parents say it’s good
Is working at USIC good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
How we know this
47% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Okay
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Only some people get separate paid time off for sick days and vacation
At USIC, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
How we know this
64% of people say their vacation days are used up if they take sick leave.Based on data from 28 people who took the Breakroom Quiz between May 2025 and July 2025.
Why this matters
Getting sick isn’t a vacation.
You shouldn’t have to lose your time off just because you got sick or had a medical emergency.
A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.
Good
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Health insurance costs are okay
Is the health insurance from USIC cheap enough for their workers?
Most people say the health insurance costs are okay.
How we know this
91% of people say the health insurance costs are okayBased on data from 64 people who took the Breakroom Quiz between March 2025 and July 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
A good job should offer health insurance that workers can actually afford.
Good
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Most people get paid time off
Do people get paid time off at USIC?
Most people get paid time off work.
How we know this
100% of people say they get paid time off.Based on data from 30 people who took the Breakroom Quiz between May 2025 and July 2025.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do people at USIC feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
79% of people say they’re treated with respect by their managers.Based on data from 98 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do people at USIC get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
35% of people report that their breaks get interrupted.Based on data from 95 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at USIC?
Most people feel stressed out here.
How we know this
81% of people say they often feel stressed out at work.Based on data from 99 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at USIC enjoy their jobs?
Most people enjoy their job.
How we know this
68% of people report they enjoy their job.Based on data from 88 people who took the Breakroom Quiz between January 2025 and July 2025.
Okay
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Only some people recommend their team
Do people at USIC recommend working with their team?
Only some people recommend working with their team.
How we know this
47% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 109 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Good
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Most people get enough training
Do people get enough training when they start at USIC?
Most people got enough training when they started.
How we know this
71% of people report they got enough training when they started working here.Based on data from 102 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at USIC?
Only some people are given support to advance their career here.
How we know this
In the last year, 43% of people report not being given support to advance their career here.Based on data from 90 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think USIC’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 100 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how USIC is doing?
Only some people feel well informed about how the company is doing.
How we know this
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 97 people who took the Breakroom Quiz between January 2025 and July 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How USIC ranks
USIC ranks joint 141st to work for out of business services.
- 141= ARC Document Solutions
- 141= USIC
- 141= ResultsCX
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of July 20, 2025.
USIC job reviews
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Best thing
Company truck. Insurance.
Worst thing
Mandatory Saturdays when you get told in interview there optional. Cameras in trucks go off over the littlest things. Force you to do stretches on video call every single day. Move you around left and right without asking how you feel about it. The system used to close tickets is extremely slow and laggy and stressful.
Utility locator at USIC, March 2025
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Best thing
Company vehicle
Worst thing
Hard hats safety glasses and know gloves
Utility locator at USIC, February 2025
Handy to know
How are people paid?
Based on 109 USIC employees
How much notice do people get of their shifts?
Based on 41 USIC employees