UPS

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UPS is a delivery company. They provide global shipping and logistics services.

ups.com/us/en/home

UPS job reviews

Showing 213 reviews

  • Best thing

    Pay is high.

    Worst thing

    No hour security, union only requires you get 3.5 hours of work a day so you often work less than 20 hours a week during slow season.

    8.2

    Package handler at UPS, May 2026

  • Best thing

    The company a great place to work for

    Worst thing

    Not enough hours

    9.0

    Loader at UPS, May 2026

  • Best thing

    That's difficult to answer since I don't really like this job, that they offer a free mailbox to use there.

    Worst thing

    For the amount of work, the pay is terrible plus no breaks and thats illegal so im not sure why nobody says anything.

    4.0

    Associate at UPS, May 2026

  • Best thing

    The overtime and the work before you know it will be time to go home and the rush has slow down and it picks right back up.

    Worst thing

    When it gets slow sometimes or the driver manager watches you. Tried to act like he's your friend

    9.9

    Employee at UPS, April 2026

  • Best thing

    Free insurance

    Worst thing

    Only 5 sick days per year

    8.1

    Delivery driver at UPS, April 2026

  • Best thing

    Work from home

    Worst thing

    Expectations are a mystery

    8.5

    Employee at UPS, April 2026

  • Best thing

    The people I work with

    Worst thing

    Middle management relaying information to lower management

    6.6

    Package handler at UPS, April 2026

  • Best thing

    You get a company truck

    Worst thing

    Dealing with people

    2.4

    Employee at UPS, April 2026

  • Best thing

    Pay and benefits

    Worst thing

    The hours

    9.9

    Automotive technician at UPS, April 2026

  • Best thing

    NA

    Worst thing

    Being constantly screamed at the go faster
    Being stuck with multiple medical bills being sent to the doctor or losing money because I got injured on the job no time off ever because they threatened the fire you after a while don’t get insurance for a year. Don’t get vacation days until you hit a year at least very miserable to work for.

    1.2

    Employee at UPS, April 2026

  • Best thing

    Paid vacation, medical, dental, vision.

    Worst thing

    Stupid people

    8.0

    Employee at UPS, April 2026

  • Best thing

    Bulk freight listening music

    Worst thing

    Not getting enough hours or money

    4.7

    Preloader at UPS, April 2026

  • Best thing

    I enjoyed it the people and the companies are delivered to

    9.3

    Delivery driver at UPS, April 2026

  • Best thing

    Always learning

    Worst thing

    People can’t follow plans

    9.7

    Load planner at UPS, April 2026

  • Best thing

    Some of the people not all of them management sucked

    Worst thing

    During non-peak they cut hours from normally 30 to 40 hours to maybe 15 at max 20

    2.7

    Package handler at UPS, April 2026

  • Best thing

    I can work independently, and learn new skills.

    Worst thing

    Hostile environment, favoritism, prejudice, lack of support

    8.5

    Employee at UPS, March 2026

  • Best thing

    You can listen to music and pretty much do wtv u want as long as you do ur work

    Worst thing

    It’s stressful and things are super heavy

    6.0

    Loader at UPS, March 2026

  • Best thing

    Simple work

    Worst thing

    Long time to earn benefits,you get money deducted from your check by a union that you aren't fully apart of until a full year from your hire date

    2.3

    Package handler at UPS, March 2026

  • Best thing

    Working from home

    Worst thing

    Schedule changes every year

    8.0

    General service technician at UPS, March 2026

  • Best thing

    Free health insurance.

    Worst thing

    The drive

    5.4

    Package handler at UPS, March 2026

  • Best thing

    The hours are cool.

    Worst thing

    There is no consistency with anything. Cant keep employees

    6.4

    Employee at UPS, March 2026

  • Best thing

    The problem solving development

    Worst thing

    Not enough hours, stretched too thin

    7.0

    Employee at UPS, March 2026

  • Best thing

    I really liked the fast paced environment where I get to quietly get competitive with my coworker to keep our side clean

    Worst thing

    Lack of breaks and inconsistet hours.

    9.3

    Package handler at UPS, March 2026

  • Best thing

    The people I work with and paid breaks.

    Worst thing

    The customers are horrible to deal with.

    2.7

    Customer service representative at UPS, March 2026

  • Best thing

    Out of elements

    Worst thing

    Not respected for doing good job working nights

    3.7

    Package handler at UPS, March 2026

  • Best thing

    Health benigits

    Worst thing

    Not enough hours as part timer n they don't treat their cover driver well...they dump wvrythn on us .

    3.2

    Employee at UPS, March 2026

  • Best thing

    Money

    Worst thing

    Toxic work environment due to company management always

    6.6

    Delivery driver at UPS, March 2026

  • Best thing

    The d days and vacation

    Worst thing

    The work load

    2.0

    Employee at UPS, February 2026

  • Best thing

    none

    Worst thing

    noone doesnt have simple brains to use

    2.5

    Employee at UPS, February 2026

  • Best thing

    The Pay

    Worst thing

    Getting bumped off routes during bids

    10

    Employee at UPS, February 2026

  • Best thing

    Exercise and medical benefits

    Worst thing

    Start time

    9.3

    Preloader at UPS, February 2026

  • Best thing

    Everybody works as a team

    Worst thing

    Heavy work volume

    10

    Package handler at UPS, February 2026

  • Best thing

    Pto and health insurance

    Worst thing

    Supervisors rotate every couple of years

    10

    Porter at UPS, February 2026

  • Best thing

    The fact that I got hired fast and it's a paycheck for now to try to keep up with bills

    Worst thing

    The process overall from benefits to how they overwork you as if you're a robot. Waiting 9 months to get medical benefits, not getting holiday pay until after a year of employment, etc.

    5.4

    Loader at UPS, February 2026

  • Worst thing

    They don't like spend the budget correctly and they won't to drive unsafe equipment at timrs

    8.6

    Employee at UPS, February 2026

  • Best thing

    The people I meet

    Worst thing

    Managers

    5.1

    Driver at UPS, February 2026

  • Best thing

    The environment that I created in my area. Being able to joke around with my employees while working helps my mental health so much. It also makes the job more bearable.

    Worst thing

    Upper management just does not care. If we don’t have enough people, they don’t care. Upper management picks and chooses who to hold accountable and who not to. Doing a good job just gets you used and abused. Showing emotion or frustration gets you in trouble. Expressing these frustrations and care fall on deaf ears.

    5.9

    Employee at UPS, January 2026

  • Best thing

    The people are so frensly

    Worst thing

    Docks are broken needs to be repaired or relaced.

    9.8

    Loader unloader at UPS, January 2026

  • Best thing

    Work on my own

    Worst thing

    Being rushed

    4.0

    Feeder driver at UPS, January 2026

  • Best thing

    Part time

    Worst thing

    Crazy with little control and the hours

    8.8

    Employee at UPS, January 2026

  • Best thing

    the team and consumers

    Worst thing

    how busy it can get

    7.7

    Employee at UPS, January 2026

  • Best thing

    They pay for college schooling

    Worst thing

    Very strict with call ins and being late and have to work sundays

    5.2

    Employee at UPS, January 2026

  • Best thing

    The work and my supervisor

    Worst thing

    Managment

    4.8

    Employee at UPS, January 2026

  • Best thing

    The kind friendly atmosphere, support of all employers who were in different rolls. I Was a seasonal support driver and was informed by 8 am of the time and schedule for that day.

    Worst thing

    There are no complaints, There were nothing that was bad working for UPS

    9.5

    Employee at UPS, January 2026

  • Best thing

    The people I work with

    Worst thing

    Heavy trailers

    7.8

    Employee at UPS, January 2026

  • Best thing

    I LOVE EVERYTHING ABOUT THE JOB AT UPS THE WORKERS AND MANAGEMENT .. THERE IS ALWAYS PRESSURE AND TIMING IS IMPORTANT BUT IM UP FOR THE CHALLENGE NO MATTER WHAT IT IS.

    Worst thing

    NOT HAVING RESTROOMS WHEN YOUR IN ROUTE FOR YOUR DELIVERIES ..

    4.8

    Delivery driver at UPS, January 2026

  • Best thing

    Interacting with people

    Worst thing

    Mainly just one co worker

    10

    Sales associate at UPS, January 2026

  • Best thing

    Its job that pays the bills

    Worst thing

    Micro managing

    9.7

    Driver operator at UPS, January 2026

  • Best thing

    Fast paced, part time hours, the people

    Worst thing

    Poor communication, more emphasis on numbers than safety, unorganized upper management

    7.7

    Employee at UPS, January 2026

  • Best thing

    Plenty opportunities and it’s fair cause it’s unionized

    Worst thing

    Don’t get as much hours as I want

    7.9

    Loader unloader at UPS, January 2026