UPS

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UPS is a delivery company. They provide global shipping and logistics services.

ups.com/us/en/home

UPS job reviews

Showing 158 reviews

  • Best thing

    The environment that I created in my area. Being able to joke around with my employees while working helps my mental health so much. It also makes the job more bearable.

    Worst thing

    Upper management just does not care. If we don’t have enough people, they don’t care. Upper management picks and chooses who to hold accountable and who not to. Doing a good job just gets you used and abused. Showing emotion or frustration gets you in trouble. Expressing these frustrations and care fall on deaf ears.

    5.9

    Supervisor at UPS, January 2026

  • Best thing

    The people are so frensly

    Worst thing

    Docks are broken needs to be repaired or relaced.

    9.8

    Loader unloader at UPS, January 2026

  • Best thing

    Work on my own

    Worst thing

    Being rushed

    4.0

    Feeder driver at UPS, January 2026

  • Best thing

    Part time

    Worst thing

    Crazy with little control and the hours

    8.8

    Supervisor at UPS, January 2026

  • Best thing

    the team and consumers

    Worst thing

    how busy it can get

    7.7

    Employee at UPS, January 2026

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  • Best thing

    They pay for college schooling

    Worst thing

    Very strict with call ins and being late and have to work sundays

    5.2

    Employee at UPS, January 2026

  • Best thing

    The work and my supervisor

    Worst thing

    Managment

    4.8

    Employee at UPS, January 2026

  • Best thing

    The kind friendly atmosphere, support of all employers who were in different rolls. I Was a seasonal support driver and was informed by 8 am of the time and schedule for that day.

    Worst thing

    There are no complaints, There were nothing that was bad working for UPS

    9.5

    Employee at UPS, January 2026

  • Best thing

    Fast paced, part time hours, the people

    Worst thing

    Poor communication, more emphasis on numbers than safety, unorganized upper management

    7.7

    Employee at UPS, January 2026

  • Best thing

    free health insurance

    Worst thing

    physical strain

    7.2

    Employee at UPS, December 2025

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  • Best thing

    Teamwork

    Worst thing

    I’d rather not say

    9.8

    Employee at UPS, December 2025

  • Best thing

    My hours, 6-2:30

    Worst thing

    Having to work mandatory OT

    9.8

    Prepper at UPS, December 2025

  • Best thing

    Work schedule

    Worst thing

    Management doesn’t listen to complaints

    7.5

    Employee at UPS, December 2025

  • Best thing

    Keeps me in shape

    Worst thing

    Hectic work pace

    9.2

    Employee at UPS, December 2025

  • Best thing

    Health benefits and pay

    Worst thing

    Night shift

    9.8

    Employee at UPS, December 2025

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  • Worst thing

    Supervisor telling workers how to do the job even though they never did the job before

    9.9

    Delivery associate at UPS, November 2025

  • Best thing

    Super understanding manager and engaging work

    Worst thing

    Heavy package and touching a bunch of packages

    9.4

    Employee at UPS, November 2025

  • Best thing

    Meeting new people

    Worst thing

    Last minute changes and favoritism

    3.1

    Training supervisor at UPS, November 2025

  • Best thing

    When people don’t show up

    Worst thing

    People not knowing if they can return stuff

    1.6

    Receptionist at UPS, November 2025

  • Best thing

    Insurance

    Worst thing

    Management tells us how bad we do each week

    7.7

    Driver at UPS, November 2025

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  • Best thing

    Meeting people

    Worst thing

    A lot of packages

    9.1

    Delivery driver at UPS, November 2025

  • Best thing

    I have a lot of freedom on how I structure my day-to-day work.

    Worst thing

    My management making plans without full understanding of circumstances.

    9.3

    IT technician at UPS, November 2025

  • Best thing

    Always someone there to help you

    Worst thing

    Can get really busy

    9.1

    Stocker at UPS, November 2025

  • Best thing

    The pay is great and benefits are even better for a job that is reall

    10

    Delivery driver at UPS, November 2025

  • Best thing

    My applied field

    Worst thing

    Busy work, micro management

    4.5

    IT technician at UPS, October 2025

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  • Best thing

    Teamsters union benefits. Good pay for the required experience

    Worst thing

    Dusty and gross at the wearhouse. Hard labor

    9.4

    Employee at UPS, October 2025

  • Best thing

    Getting paid

    Worst thing

    It's seasonal job only

    6.3

    Warehouse associate at UPS, October 2025

  • Best thing

    The people

    Worst thing

    Not enough hours

    8.1

    Loader at UPS, October 2025

  • Best thing

    Benefits

    Worst thing

    Management not abiding by the contract

    7.6

    Driver at UPS, October 2025

  • Best thing

    Health insurance, vacation days and discretionary dsys

    Worst thing

    Upper lever mgmt ( Corp Level) are always trying to placate share holders and doing everything they can to spend less but make more unfortunately they are making too much for what they are able to do … should still be a private company owned by employees

    7.0

    Employee at UPS, October 2025

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  • Best thing

    Clocking out.

    Worst thing

    Getting yelled at management everyday

    7.0

    Employee at UPS, October 2025

  • Best thing

    Only 3 1/2 hours for an hourly 5 for supervisors

    Worst thing

    Too much work not enough people

    1.4

    Employee at UPS, October 2025

  • Best thing

    It's an easy job

    Worst thing

    It's physically demanding and you work outside

    9.1

    Air cargo agent at UPS, September 2025

  • Best thing

    money free healthcare pensions

    Worst thing

    hard work

    9.9

    Delivery driver at UPS, September 2025

  • Best thing

    Healthy work environment; benefits; one of the best health insurances; best coworkers

    Worst thing

    stressful; fast paced

    9.7

    Employee at UPS, September 2025

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  • Best thing

    Getting out of the house and being productive

    Worst thing

    Short hours from time to time and when weather gets warm

    5.7

    Employee at UPS, September 2025

  • Best thing

    Peak season get more hours more pay for overtime

    Worst thing

    They don't care about us works it a risk job

    7.3

    Employee at UPS, September 2025

  • Best thing

    Good health care, dental, vision, prescription and counseling coverage.

    Worst thing

    Difficult shift work, odd hours and its very physically exhausting and demanding.

    8.9

    Employee at UPS, September 2025

  • Best thing

    Slightly higher pay

    Worst thing

    Harassment and being lied to by management

    2.5

    Employee at UPS, August 2025

  • Best thing

    It's a job

    Worst thing

    Management communicating disrespectful don't care about workers

    1.0

    Mail sorter at UPS, August 2025

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  • Best thing

    Free Health Insurance

    Worst thing

    Constant Schedule changes and hours are always being cut back.

    1.2

    Package handler at UPS, August 2025

  • Best thing

    3 days off

    Worst thing

    Weekend shift

    9.7

    Employee at UPS, August 2025

  • Best thing

    You're free to work you don't have someone on you at all times.

    Worst thing

    People are lazy management needs to improve you don't get acknowledged for your work

    5.8

    Employee at UPS, July 2025

  • Best thing

    As much overtime as you want if you know the right people and the shifts are usually pretty consistent depending on how important you are to keeping yhe operation together

    Worst thing

    Random late nights due to inclement weather late drop offs, too much volume, any large scale deals from major department stores online store ect. Working conditions are tough its usually 90+ degrees no air conditioning. Supervisors are expected to work with any and all employees weather they decide they want to work hard or not.

    3.6

    Employee at UPS, July 2025

  • Best thing

    Benefits

    Worst thing

    Hours worked but not paid

    2.8

    Employee at UPS, June 2025

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  • Best thing

    The time I have to be there and some of the employees

    Worst thing

    Not enough hours to go with the pay

    6.4

    Supervisor at UPS, June 2025

  • Best thing

    The people I work with

    Worst thing

    The management or higher don’t care at all about the employees

    4.0

    CDL driver at UPS, June 2025

  • Best thing

    They hire too many people just when I was learning how things works

    Worst thing

    Layoffs with out saying a thing about it

    8.1

    Driver helper at UPS, June 2025

  • Best thing

    Pay
    Benefits
    Pretty much on your own all day

    Worst thing

    Micro managing
    Long hours
    Never know when the days over

    9.1

    Driver at UPS, June 2025

  • Best thing

    Not customer-facing and the workflow is steady and predictable

    Worst thing

    Sometimes the others don't care as much and slack off. Drama between supervisors too

    9.5

    Package handler at UPS, June 2025