UPS
UPS is a delivery company. They provide global shipping and logistics services.
ups.com/us/en/homeRating based on 519 employees who took the Breakroom Quiz
About jobs at UPS
Pay
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Good
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Most people get paid breaks
Do workers at UPS get paid breaks?
Yes. Most people get paid break.
How we know this
74% of people say they get paid breaks.Based on data from 401 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Okay
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Only some people get paid sick leave
Does UPS give paid sick leave?
Sometimes. Only some people get paid leave when they’re sick.
How we know this
44% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 467 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at UPS do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
85% of people report that they don’t do extra unpaid work.Based on data from 475 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 93% of people with changing schedules find out their shifts one week or less ahead of time.
- 2% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 4% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 283 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at UPS worry about hours?
Some people worry about getting enough hours.
How we know this
40% of people report they worry about getting enough hours.Based on data from 490 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do UPS workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
65% report that they don’t have enough control over which shifts they work.Based on data from 471 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for UPS workers to change shifts?
Most people find it hard to change shifts.
How we know this
69% of people report that it’s hard to change shifts if they need to.Based on data from 251 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Good
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Easy to get time off
How easy is it to get time off at UPS?
Most people find it easy to get time off.
How we know this
78% of people report it’s easy to get time off.Based on data from 438 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do UPS managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
77% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 490 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at UPS?
Most people find it easy to take sick leave.
How we know this
75% of people report that it’s easy to take time off if they are sick.Based on data from 480 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is a UPS job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
85% of students report this is a good place to work if you’re studying.Based on data from 74 people who took the Breakroom Quiz between November 2024 and February 2025.
Okay
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Only some parents say it’s good
Is working at UPS good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
How we know this
47% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 134 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Good
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Part-time workers get health insurance
Do part-time workers at UPS get health insurance?
Most people who work part-time get health insurance.
How we know this
89% of people who work fewer than 30 hours a week say they get health insurance.Based on data from 218 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.
Workplace
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Good
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Most people feel treated with respect
Do people at UPS feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
70% of people say they’re treated with respect by their managers.Based on data from 462 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do people at UPS get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
84% of people report that they get to take their breaks without interruption.Based on data from 404 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at UPS?
Most people feel stressed out here.
How we know this
68% of people say they often feel stressed out at work.Based on data from 491 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at UPS enjoy their jobs?
Most people enjoy their job.
How we know this
71% of people report they enjoy their job.Based on data from 408 people who took the Breakroom Quiz between November 2024 and February 2025.
Okay
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Only some people recommend their team
Do people at UPS recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 513 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at UPS?
Some people didn’t get enough training when they started.
How we know this
41% of people report they didn’t get enough training when they started working here.Based on data from 493 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at UPS?
Only some people are given support to advance their career here.
How we know this
In the last year, 38% of people report not being given support to advance their career here.Based on data from 452 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think UPS’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 484 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how UPS is doing?
Only some people feel well informed about how the company is doing.
How we know this
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 466 people who took the Breakroom Quiz between November 2024 and February 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How UPS ranks
UPS ranks 3rd to work for out of delivery companies.
Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom Quiz responses, accurate as of 10 February 2025.
UPS job reviews
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Best thing
I create my own schedule and I get to give people jobs
Worst thing
The stress, everyone expects me to know everything, my hands are tied in 99.9% of issues or complaints
UPS Onboarding Specialist, December 2024
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Best thing
for an entry level position, $21 is really good. Work is typically very simple in nature.
Worst thing
Huge lack of hours, and it's difficult to get more. Work can be tedious and it's incredibly easy to injure your body with improper lifts or falling packages.
UPS Package Handler, December 2024
Handy to know
How are people paid?
Based on 517 UPS employees
How much notice do people get of their shifts?
Based on 283 UPS employees