UPS
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DismissUPS is a delivery company. They provide global shipping and logistics services.
ups.com/us/en/homeRating based on 1,818 employees who took the Breakroom Quiz
About jobs at UPS
Pay
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Good
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Most people get paid breaks
Do workers at UPS get paid breaks?
Yes. Most people get paid breaks.
How we know this
71% of people say they get paid breaks.Based on data from 199 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Okay
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Only some people get paid when they’re sick
Does UPS pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
How we know this
41% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 239 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at UPS do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
83% of people report that they don’t do extra unpaid work.Based on data from 449 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 88% of people with changing schedules find out their shifts one week or less ahead of time.
- 5% of people with changing schedules find out their shifts two weeks ahead of time.
- 2% of people with changing schedules find out their shifts three weeks ahead of time.
- 5% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 262 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at UPS worry about hours?
Some people worry about getting enough hours.
How we know this
39% of people report they worry about getting enough hours.Based on data from 470 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do UPS workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
64% report that they don’t have enough control over which shifts they work.Based on data from 449 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for UPS workers to change shifts?
Most people find it hard to change shifts.
How we know this
69% of people report that it’s hard to change shifts if they need to.Based on data from 238 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Good
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Easy to get time off
How easy is it to get time off at UPS?
Most people find it easy to get time off.
How we know this
83% of people report it’s easy to get time off.Based on data from 219 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do UPS managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
80% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 466 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick days
How easy is it to take sick days at UPS?
Most people find it easy to take sick days.
How we know this
81% of people report that it’s easy to take time off if they are sick.Based on data from 226 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is a UPS job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
76% of students report this is a good place to work if you’re studying.Based on data from 68 people who took the Breakroom Quiz between June 2025 and December 2025.
Okay
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Only some parents say it’s good
Is working at UPS good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
How we know this
46% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 186 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Okay
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Only some people get separate paid time off for sick days and vacation
At UPS, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
How we know this
47% of people say they have to use vacation days when they’re out sick.Based on data from 202 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Getting sick isn’t a vacation.
You shouldn’t have to lose your time off just because you got sick or had a medical emergency.
A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.
Good
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Most part-timers can get health insurance
Are part-time workers able to get health insurance from UPS?
Most people who work part-time can get health insurance.
How we know this
91% of people who work fewer than 30 hours a week say they can get health insuranceBased on data from 252 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good employer offers health insurance to all their workers, no matter how many hours they work or what kind of job they have.
Good
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Most part-timers get paid time off
Do part-time workers get paid time off at UPS?
Most people who work part-time get paid time off.
How we know this
86% of people who work part-time say they get paid time offBased on data from 234 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
Everyone should get paid time off, no matter if they work full-time or part-time.
At a good job, you deserve all the same benefits, even if you work fewer hours.
Good
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Most people say they can afford the health insurance
Is the health insurance from UPS cheap enough for their workers?
Most people say the health insurance costs are okay.
How we know this
95% of people say the health insurance costs are okayBased on data from 205 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
A good job should offer health insurance that workers can actually afford.
Good
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Most people get paid time off
Do people get paid time off at UPS?
Most people get paid time off work.
How we know this
89% of people say they get paid time off.Based on data from 245 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do people at UPS feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
72% of people say they’re treated with respect by their managers.Based on data from 224 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do people at UPS get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
87% of people report that they get to take their breaks without interruption.Based on data from 213 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Okay
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Some people are stressed out
Is it stressful to work at UPS?
Some people feel stressed out here.
How we know this
59% of people say they often feel stressed out at work.Based on data from 236 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at UPS enjoy their jobs?
Most people enjoy their job.
How we know this
75% of people report they enjoy their job.Based on data from 207 people who took the Breakroom Quiz between September 2025 and December 2025.
Okay
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Only some people recommend their team
Do people at UPS recommend working with their team?
Only some people recommend working with their team.
How we know this
44% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 259 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at UPS?
Some people didn’t get enough training when they started.
How we know this
35% of people report they didn’t get enough training when they started working here.Based on data from 246 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at UPS?
Only some people are given support to advance their career here.
How we know this
In the last year, 35% of people report not being given support to advance their career here.Based on data from 222 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think UPS’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 239 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how UPS is doing?
Only some people feel well informed about how the company is doing.
How we know this
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 232 people who took the Breakroom Quiz between September 2025 and December 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How UPS ranks
UPS ranks joint 23rd to work for out of delivery companies.
Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom Quiz responses, accurate as of December 6, 2025.
Pay ranges at UPS
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$21.00-27.10 per hour
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$30.88-46.67 per hour
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$25.20-34.69 per hour
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$23.00-46.31 per hour
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$66.2k-96.0k per year
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$11.30-18.40 per hour
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$25.70-39.94 per hour
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$65.6k-111.0k per year
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$21.00-33.88 per hour
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$18.75-28.07 per hour
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$39.00-47.00 per hour
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$27.69-38.00 per hour
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$36.00-75.00 per hour
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$38.94-47.03 per hour
UPS job reviews
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Best thing
Health insurance, vacation days and discretionary dsys
Worst thing
Upper lever mgmt ( Corp Level) are always trying to placate share holders and doing everything they can to spend less but make more unfortunately they are making too much for what they are able to do … should still be a private company owned by employees
Employee at UPS, October 2025
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Best thing
You're free to work you don't have someone on you at all times.
Worst thing
People are lazy management needs to improve you don't get acknowledged for your work
Employee at UPS, July 2025
Jobs by location
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2 job openings
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4 job openings
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4 job openings
Handy to know
How are people paid?
Based on 259 UPS employees
How much notice do people get of their shifts?
Based on 262 UPS employees