United States Postal Service

The United States Postal Service is an independent agency of the U.S. government. They are responsible for delivering mail and packages.

usps.com

United States Postal Service job reviews

Showing 33 reviews

  • Best thing

    Once you make career, the schedule is actually set under color codes so you can plan ahead for things. The job itself is nice. Being on your own to deliver and getting to see the customers. Retirement is great as they match 5% if you contribute that minimum 5%. Love the Thrift Savings Plan. Big reason I’m still here.

    Worst thing

    The pay is poor, the management is hostile and tries to fire you if you get sick or injured. You get more work if you work hard. Retaliation is really bad here because management thinks they can get away with everything. The health benefits are expensive just to live and take care of yourself. The hours are inconsistent. Sometimes you’ll be begging for them and other times you’ll be ran ragged. The job does a number on your body. Most retire with lots of physical issues. You’re exposed to truck fumes a lot because of the old vehicles. You’re out in the elements (rain, snow, sleet, shine) so that can really get your allergies and illnesses going. Sun exposure daily so you raise your chances of skin cancer if you don’t apply sunscreen. It’s a manageable job like any other so you get used to the things you may not favor. Not one of the worst jobs but if you’re young and picky, definitely just go look for another place of employment.

    2.6

    United States Postal Service City Carrier, February 2025

  • Best thing

    It is nice that as full time we have access to health insurance, as well received an allotment of vacation time and sick leave. Amount that is determined by length of time having worked there. Base start being like 2 weeks.

    Worst thing

    Management staff who has no clue what they are doing. Occasionally criticizing ways we do particular tasks that have been done those particular ways as long as I remember. As a clerk that works on a dock primarily in a sorting and distribution and management not having a clue what all we do that is hard strenuous work. And severely understaffed yet they continuously pull people off my shift to cover elsewhere that seems they need it more further making us short staffed more. And never provides us with help from elsewhere when we need it. Often leading to an unnecessary stressful environment and an unsatisfactory working environment. And it is easy to call in when sick via an online option. Yet has a disclaimer that states you may be required to provide documentation for your unscheduled absence. If you are severely sick but require no doctor of hospital visit you occasionally wonder if you may experience some slight harassment. Calling in more than 2 consecutive days increases the possibility of harassment and expectations of being asked for some documentation explaining why or a doctors note. And turning in leave slips to use vacation can be like pulling teeth to get a copy back for your records to show it was approved. Or they have 3 days to return the slip, marked denied if someone already requested the shifts slot for days seeking off, and if approved that it's marked on slip to show the slots those days were open.

    3.3

    United States Postal Service Clerk, January 2025

  • Best thing

    Working in a nationwide business, we have the opportunity to transfer our job if we move. We have the opportunity to get OT if we want it.

    Worst thing

    The people that work there can be extremely disrespectful and there's no recourse to deal with it. The environment is slightly toxic but the pay is good enough to make putting up with it worth it.

    9.8

    United States Postal Service Mail Handler Assistant, January 2025

  • Best thing

    I love going everywhere and being on my own time. I love the people I meet and privilege I have of serving my community. I drive a mercedes and listen to music all day.

    Worst thing

    Management couldn’t care less about me, it’s all about what I’m doing. One mess up and it’s over. They preach safety all day but refuse to meet the requirements our workers need to be safe. All they care about is meeting numbers, if anybody gets hurt or sick it’s on us and not them.

    1.0

    United States Postal Service Rural Carrier Associate, January 2025

  • Best thing

    I get to work alone, I get a lot of sick and vacation days, have benefits (even though it's expensive)

    Worst thing

    Working in all elements (rain, snow, tornadoes, hurricanes, extreme heat and cold), don't get paid enough money ( they gutted pur pay, benefits, and pensions), the micromanagement by people who don't know anything about my job.

    5.5

    United States Postal Service Mail Carrier, January 2025

  • Best thing

    Most of the day you are by yourself.

    Worst thing

    Working outside most of the day in the north east United States in all weather conditions. Dog attacks, ignorant people on the regular basis. Many miles every day while carrying 10 through 40 pounds at a time. Bad footwear, that you’re obligated to have on.

    4.9

    United States Postal Service Carrier, January 2025

  • Best thing

    It used to be the pay.

    Worst thing

    The pay. I haven’t had a raise of any kind in 2 years. Other carriers doing easier jobs make 30k a year more then me.

    5.5

    United States Postal Service City Carrier, January 2025

  • Best thing

    Benefits and pay

    Worst thing

    Micromanagement
    Vacation
    Not knowing OT

    3.2

    United States Postal Service Carrier, January 2025

  • Best thing

    Not being bossed and getting to help out my community.

    Worst thing

    Nothing

    8.7

    United States Postal Service Rural Carrier Associate, January 2025

  • Best thing

    I don't have to be in the office all day

    Worst thing

    They don't care

    4.6

    United States Postal Service Carrier, January 2025

  • Best thing

    Leaving the station and being outside

    Worst thing

    Management

    4.1

    United States Postal Service City Carrier, January 2025

  • Best thing

    you make the world a better place just by clocking in

    Worst thing

    management is clueless half the time

    7.1

    United States Postal Service Mail Carrier, January 2025

  • Best thing

    The office I work in

    Worst thing

    Upper management

    6.0

    United States Postal Service Mail Carrier, January 2025

  • Best thing

    The work is not hard

    Worst thing

    The treatment from superiors

    8.9

    United States Postal Service Expeditor, January 2025

  • Best thing

    Being outside and mostly left alone

    Worst thing

    The constant monitoring

    3.0

    United States Postal Service Carrier, January 2025

  • Best thing

    Meeting new people every day

    Worst thing

    Management

    5.0

    United States Postal Service City Carrier, January 2025

  • Best thing

    The pay

    Worst thing

    The iverwheleming workload

    4.1

    United States Postal Service Mail Carrier, January 2025

  • Best thing

    Coworkers

    Worst thing

    Not enough help lately

    8.9

    United States Postal Service Clerk, December 2024

  • Best thing

    I enjoy trouble shooting

    Worst thing

    If I work hard I get rewarded with more work

    5.5

    United States Postal Service Maintenance Technician, December 2024

  • Best thing

    I’ve been there for over 2 decades and love my awesome customers

    Worst thing

    Management can give zero poop about my physical, mental well being or family problems

    2.4

    United States Postal Service Mail Carrier, December 2024

  • Best thing

    The tasks I do during my job

    Worst thing

    Everything else

    2.1

    United States Postal Service Mail Handler, December 2024

  • Best thing

    A lot of hours

    Worst thing

    Not treated as a person.

    1.2

    United States Postal Service Window Clerk, December 2024

  • Best thing

    The independence, the exercise and being able to not bring your work home.

    Worst thing

    It’s hard to have a work life balance and we’re not compensated well.

    6.0

    United States Postal Service Mail Carrier, December 2024

  • Best thing

    I get to be out by myself all day, listen to music or podcasts, nobody bothering me

    Worst thing

    The pay is terrible compared to UPS, managers can abuse the less efficient or lazy employees

    8.9

    United States Postal Service Mail Carrier, December 2024

  • Best thing

    Lol

    Worst thing

    Management especially because most have NEVER done our jobs yet want to tell us what to do to improve or rather speed up our delivery
    Most Management in the USPS are people who have no education in management and at one time did the blue collar work but either couldn't handle it or didn't like it.
    People that come here WITH a Managerial Degree reign/quit because of the nonsense that occurs here.
    Perfect example is the Board of governors that make up all the rules and regulations and prices of the USPS
    None of them have ever worked for the USPS and that includes the Postmaster General

    2.1

    United States Postal Service Package Delivery Driver, December 2024

  • Best thing

    People care my supervisors check on us answer questions about most customers are friendly everyone helps everyone

    Worst thing

    Schedule changes sometimes daily no communication sometimes people call in and others that have days off have to pick up the slack when it’s cold out

    9.4

    United States Postal Service Mail Messenger, December 2024

  • Best thing

    Working with the customers

    Worst thing

    Management
    Violence in the workplace
    Favoritism

    1.9

    United States Postal Service City Carrier, December 2024

  • Worst thing

    The people the management the staffing

    5.0

    United States Postal Service Lead Clerk, December 2024

  • Best thing

    Work expectations are the same every day.

    Worst thing

    Management is incompetent

    4.3

    United States Postal Service Rural Carrier Associate, November 2024

  • Best thing

    Nothing

    Worst thing

    Everything, the pay, the hours, my lazy co-workers

    1.3

    United States Postal Service Clerk, November 2024

  • Best thing

    You are the are the ambassador of the Postal Service while you carry mail.
    There is no Supervisor monitoring you out in the field, you are your own boss.

    Worst thing

    A lot of attitude and jealousy amongst carriers and supervisors when they see you coming to work every day.
    A lack of communication skills.
    More clerks than carriers, no one really wants to deliver mail spite the decent pay.

    8.5

    United States Postal Service City Letter Carrier, November 2024

  • Best thing

    I get paid holidays

    Worst thing

    Sometimes work is heavy

    9.9

    United States Postal Service Truck Driver, November 2024

  • Best thing

    Friends. Overtime

    Worst thing

    Physical toll on my body

    6.7

    United States Postal Service Postal Service Clerk, November 2024