Tru by Hilton
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DismissTru by Hilton is a hotel chain owned by Hilton.
hilton.com/en/brands/tru-by-hiltonRating based on 23 employees who took the Breakroom Quiz
About jobs at Tru by Hilton
Pay
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Needs improving
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Most people don’t get paid sick leave
Does Tru by Hilton give paid sick leave?
No. Most people don’t get paid leave when they’re sick.
How we know this
91% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 22 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Tru by Hilton do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
86% of people report that they don’t do extra unpaid work.Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 81% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 5% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at Tru by Hilton worry about hours?
Some people worry about getting enough hours.
How we know this
50% of people report they worry about getting enough hours.Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do Tru by Hilton workers get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
75% report that they have enough control over which shifts they work.Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Tru by Hilton workers to change shifts?
Some people find it hard to change shifts.
How we know this
50% of people report that it’s hard to change shifts if they need to.Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it to get time off at Tru by Hilton?
Some people find it hard to get time off.
How we know this
44% of people report it’s hard to get time off.Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Tru by Hilton managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
76% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Tru by Hilton?
Some people find it hard to take sick leave.
How we know this
36% of people report that it’s hard to take time off if they are sick.Based on data from 22 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Good
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Most people feel treated with respect
Do people at Tru by Hilton feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
79% of people say they’re treated with respect by their managers.Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Some people are stressed out
Is it stressful to work at Tru by Hilton?
Some people feel stressed out here.
How we know this
57% of people say they often feel stressed out at work.Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Tru by Hilton enjoy their jobs?
Only some people enjoy their job.
How we know this
41% of people report they don’t enjoy their job.Based on data from 17 people who took the Breakroom Quiz between November 2024 and May 2025.
Okay
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Only some people recommend their team
Do people at Tru by Hilton recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Tru by Hilton?
Some people didn’t get enough training when they started.
How we know this
48% of people report they didn’t get enough training when they started working here.Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at Tru by Hilton?
Only some people are given support to advance their career here.
How we know this
In the last year, 53% of people report not being given support to advance their career here.Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Tru by Hilton’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Tru by Hilton is doing?
Only some people feel well informed about how the company is doing.
How we know this
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How Tru by Hilton ranks
Tru by Hilton ranks joint 24th to work for out of hotels.
- 24= Great Wolf Lodge
- 24= Tru by Hilton
- 29= Hilton Garden Inn
Rankings are based on Breakroom Ratings for employers with 20 or more Breakroom Quiz responses, accurate as of May 22, 2025.
Tru by Hilton job reviews
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Best thing
I Don’t really hace a good side other then it pays me more then anywhere else. And I get discounts at other Hiltons
Worst thing
I hate working Night Shift. If I need a day off when I work last minute. It hard for me to take vacations cuz I have to make sure someone can cover it. If they can’t I don’t get to go
Front office manager at Tru by Hilton, January 2025
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Best thing
Independence
Worst thing
we aren’t trained to handle every problem and have to figure it out on te spot. No insurance
Front desk representative at Tru by Hilton, November 2024
Handy to know
How are people paid?
Based on 23 Tru by Hilton employees
How much notice do people get of their shifts?
Based on 21 Tru by Hilton employees