Spectrum
Good news! Spectrum has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissSpectrum is a brand of Charter Communications. They provide internet, cable TV, phone, and wireless services.
spectrum.com
Spectrum job reviews
Showing 64 reviews
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Best thing
Not working strictly in the office
Worst thing
Pressure to preform, cold calling expectations
Report this reviewOutside sales representative at Spectrum, July 2026
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Best thing
Working outside
401k match
Good health insuranceWorst thing
Working outside
The metricsReport this reviewEmployee at Spectrum, June 2026
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Best thing
Get to work by myself
Worst thing
Bad people I meet on jobs
Report this reviewField service technician at Spectrum, June 2026
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Best thing
Benefits and insurance are great.
Worst thing
Can be incredibly stressful
Report this reviewEmployee at Spectrum, June 2026
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Best thing
The team is working with.
Worst thing
Inconsistent management
Report this reviewField service technician at Spectrum, May 2026
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Best thing
Benefits and that the company is a career
Worst thing
Places like call center can get really busy
Report this reviewEmployee at Spectrum, May 2026
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Best thing
The employees are great and the customers can be fun to work with. Representative
Worst thing
Management. The company rules and policies are very strict. Like being at boot camp. Representative.
Report this reviewCustomer service billing specialist at Spectrum, April 2026
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Best thing
NA
Worst thing
RULES AND PROCESS CHANGES DAILY. IN CONSISTENCY ON PROCESSES
Report this reviewRegional operations specialist at Spectrum, April 2026
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Best thing
Dealing with Maintenance Technician working with them
Worst thing
Inconsistent process always changing
Report this reviewRegional operations specialist at Spectrum, April 2026
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Best thing
The company truck the free work stlye
Worst thing
The stress, the over expectations
Report this reviewEmployee at Spectrum, March 2026
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Best thing
Working outside and taking home our work van
Worst thing
At times over worked
Report this reviewService technician at Spectrum, March 2026
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Best thing
Improving the way people connect and communicate.
Worst thing
Management
Report this reviewSales associate at Spectrum, January 2026
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Best thing
Decent pay compared to normal in area
Worst thing
Everchanging and unsafe environment
Report this reviewField service technician at Spectrum, January 2026
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Best thing
My coworkers
Worst thing
The management, salary
Report this reviewConstruction coordinator at Spectrum, December 2025
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Best thing
NA
Worst thing
Working weekends and holidays being micro managed.
Report this reviewRetention specialist at Spectrum, December 2025
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Best thing
The many perks and discounts plus consistent hours
Worst thing
To call out sick it requires a doctors note
Report this reviewCustomer solutions representative at Spectrum, November 2025
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Best thing
Glass ceiling for internal employees
Worst thing
Applying to other positions after already being an employee
Report this reviewEmployee at Spectrum, November 2025
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Best thing
Spectrum provides excellent benefits
Worst thing
Very poor communication between departments, and our rates can often be lopsided depending on whether youre
Report this reviewCustomer service representative at Spectrum, November 2025
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Best thing
Ever changing environment that keeps things from going stale
Worst thing
Stress from hitting quotas
Report this reviewSenior account executive at Spectrum, November 2025
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Best thing
The freedom of working on your own and experiencing new things in the field and on top of that is the uncapped commission
Worst thing
Working outside D2D is difficult in the rainy snowy or hot summer days
Report this reviewDoor TO door salesperson at Spectrum, November 2025
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Best thing
Schedule & benefits
Worst thing
Overwhelmed, overworked, expectations too high
Report this reviewSupervisor at Spectrum, November 2025
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Best thing
Get to build new and unique strategies for differing clients.
Worst thing
Can get repetitive when building schedules and get treated as an assistant by sales and upper management.
Report this reviewAccount specialist at Spectrum, November 2025
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Best thing
Set work schedule paid sick time my co workers
Worst thing
Management team
Report this reviewRegional operations specialist at Spectrum, November 2025
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Best thing
I get to take company work truck home
Worst thing
You get yearly raise based on work numbers/ performance
Report this reviewTechnician at Spectrum, October 2025
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Best thing
The 401(k) is pretty good and they have pretty good benefits
Worst thing
Have to work in all weather and conditions like rain and snow
Report this reviewInstaller at Spectrum, October 2025
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Best thing
My co workers
Worst thing
I don’t get paid a lot. Also sometimes I get a lot of stupid questions
Report this reviewIT help desk technician at Spectrum, October 2025
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Best thing
It's steady
Worst thing
That I have to work
Report this reviewEmployee at Spectrum, October 2025
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Best thing
Commissions working from home
Worst thing
stress with numbers and calls not being related to sales
Report this reviewCall center representative at Spectrum, September 2025
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Best thing
Company vehicles
Worst thing
Expectations not always reachable
Report this reviewEmployee at Spectrum, August 2025
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Best thing
Low stress
Normal schedule
Monday through fridayWorst thing
Commute
Report this reviewDesigner at Spectrum, August 2025
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Best thing
The oerjs
Worst thing
They o ky care about metric
Report this reviewCustomer service representative at Spectrum, August 2025
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Best thing
The pay
Worst thing
Dealing with customers, Dealing with some supervisors and expectations
Report this reviewCustomer service representative at Spectrum, July 2025
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Best thing
I am not micro managed
Worst thing
Na
Report this reviewMaintenance technician at Spectrum, July 2025
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Best thing
A lot of room for grow, nice benefits, lots of training if needed, great pto and vacation time
Worst thing
Customers..
Report this reviewTechnician at Spectrum, July 2025
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Worst thing
Supervisors micro management of wor, sales and call volume
Report this reviewSales at Spectrum, June 2025
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Best thing
Sales manager and supervisor were very supportive.
Worst thing
Upper management/leadership don't understand the challenges of outside nor the conflict of having independent installers in keeping customer's happy.
Report this reviewEmployee at Spectrum, June 2025
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Best thing
Working outside. Not being in the same place everyday
Worst thing
Our work routes are terrible. Our metrics are unachievable.
Report this reviewTechnician at Spectrum, June 2025
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Best thing
Freedom to take a breather after a difficult customer
Worst thing
Customers take no accountability
Report this reviewEmployee at Spectrum, June 2025
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Best thing
Payday, insurance, discounted internet
Worst thing
Micro managing, metrics, drive time, support at night
Report this reviewField technician at Spectrum, June 2025
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Best thing
Benefits and perks
Worst thing
Constant changes with little to no heads up. Underpaid leadership.
Report this reviewField supervisor at Spectrum, May 2025
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Best thing
its in demand for spectrum
Worst thing
skillset not set fairly
Report this reviewIT specialist at Spectrum, May 2025
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Best thing
The co workers
Worst thing
The customers
Report this reviewEmployee at Spectrum, May 2025
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Best thing
I get appreciation from customers
Worst thing
I only get appreciation from customers
Report this reviewField technician at Spectrum, April 2025
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Best thing
Great benefits
Worst thing
Unrealistic expectations for attendance, break time, and metrics. Copious micromanaging. Extremely and unrelentingly stressful. The human element is completely lost.
Report this reviewEmployee at Spectrum, April 2025
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Best thing
Spectrum makes sure their employees is well trained before starting
Report this reviewCustomer solutions specialist at Spectrum, April 2025
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Best thing
On my own all day
Worst thing
On my own all day
Report this reviewField technician at Spectrum, April 2025
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Best thing
The benefits are great. Lots of streaming apps are included with the free cable and only paying 30 dollars for the best internet speed is really nice.
Worst thing
Upper management is laughably incompetent in various areas.
Report this reviewSpecialist at Spectrum, March 2025
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Best thing
Get free cable services
Worst thing
Spectrum is a micro managing nightmare.
Report this reviewEmployee at Spectrum, March 2025
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Best thing
Having moments to myself.
Worst thing
Schedule and the uncertainties that each day bring with how long we’ll be working.
Report this reviewEmployee at Spectrum, February 2025
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Best thing
the pay
Worst thing
The hours, shift changes, none flexible shifts, leadership.
Report this reviewCall center representative at Spectrum, February 2025