Shake Shack

Shake Shack is a fast food restaurant chain.

shakeshack.com
6.6

Rating based on 28 employees who took the Breakroom Quiz

About jobs at Shake Shack

Pay

    Okay
  • Only some people get paid breaks

    Do workers at Shake Shack get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    67% of people say they don’t get paid breaks.

    Based on data from 18 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    Good jobs pay you for your break time.

    You should get paid for all the time you’re at work, even when you’re on break.

  • Okay
  • Only some people get paid sick leave

    Does Shake Shack give paid sick leave?

    Sometimes. Only some people get paid leave when they’re sick.

    How we know this

    57% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 23 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    Most US companies don’t have to pay you when you’re sick - only some states require it.

    But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.

  • Okay
  • Some people do unpaid extra work

    Do workers at Shake Shack do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    36% of people report that they do extra work that they don’t get paid for.

    Based on data from 28 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    You should be paid for all the work you do.

    A good job pays you for every minute you spend working for your employer.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of work schedule

    How far ahead of time do people find out their work schedule?

    Most people find out their schedule less than four weeks ahead of time.

    How we know this

    • 26% of people with changing schedules find out their shifts one week or less ahead of time.
    • 44% of people with changing schedules find out their shifts two weeks ahead of time.
    • 19% of people with changing schedules find out their shifts three weeks ahead of time.
    • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

    Based on data from 27 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    We believe your workplace should tell you your schedule at least 4 weeks ahead of time.

    You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.

  • Good
  • Most people don’t worry about their hours

    Do workers at Shake Shack worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    68% of people report they don’t worry about getting enough hours.

    Based on data from 22 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good employer should give you the hours you need each week.

    You shouldn’t have to struggle or beg for work time.

  • Okay
  • Only some people can choose their shifts

    Do Shake Shack workers get to choose the shifts they work?

    Some people don’t get to choose which shifts they work.

    How we know this

    35% report that they don’t have enough control over which shifts they work.

    Based on data from 26 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Shake Shack workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 21 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    A good job works with your personal life.

    It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.

  • Okay
  • Can be hard to get time off

    How easy is it to get time off at Shake Shack?

    Some people find it hard to get time off.

    How we know this

    43% of people report it’s hard to get time off.

    Based on data from 21 people who took the Breakroom Quiz between October 2024 and January 2025.

    Why this matters

    A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.

  • Good
  • Schedules don’t get changed at the last minute

    Do Shake Shack managers change schedules at the last minute?

    Most managers don’t change people’s schedules at the last minute.

    How we know this

    82% of people say their manager doesn’t change their shift schedule at the last minute.

    Based on data from 28 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.

    Good jobs don’t switch your hours around without warning.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Shake Shack?

    Some people find it hard to take sick leave.

    How we know this

    50% of people report that it’s hard to take time off if they are sick.

    Based on data from 22 people who took the Breakroom Quiz between October 2024 and January 2025.

    Why this matters

    Everyone gets sick sometimes.

    You should be able to stay home when you need to get better.

    A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Shake Shack feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    84% of people say they’re treated with respect by their managers.

    Based on data from 25 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    Your boss should treat you with respect.

    No one at work should bully you or treat you unfairly.

    If you have a problem, you should be able to talk to someone else who can help.

  • Good
  • Most people get breaks without interruption

    Do people at Shake Shack get to take their breaks without interruption?

    Most people get breaks without interruption.

    How we know this

    89% of people report that they get to take their breaks without interruption.

    Based on data from 18 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.

  • Needs improving
  • Most people are stressed out

    Is it stressful to work at Shake Shack?

    Most people feel stressed out here.

    How we know this

    78% of people say they often feel stressed out at work.

    Based on data from 27 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    Work can be hard sometimes, but you shouldn’t feel stressed all the time.

    Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Shake Shack enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    55% of people report they don’t enjoy their job.

    Based on data from 22 people who took the Breakroom Quiz between October 2024 and February 2025.

  • Okay
  • Only some people recommend their team

    Do people at Shake Shack recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    39% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 28 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    The people you work with every day are important. They can make the difference between a bad day and a good one.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Shake Shack?

    Most people got enough training when they started.

    How we know this

    81% of people report they got enough training when they started working here.

    Based on data from 27 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    A good job should train you well from your first day, not just throw you into the deep end.

    Nobody can do their job well without proper training at the start.

  • Good
  • Most people get support to advance

    Do people get support to advance at Shake Shack?

    Most people are given support to advance their career here.

    How we know this

    In the last year, 79% of people report being given support to advance their career here.

    Based on data from 28 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    A good job should help you grow, if you want to.

    This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.

    This helps you build skills and earn more money.

  • Needs improving
  • Headquarters doesn't understand what's happening

    Do people think Shake Shack’s headquarters understands what’s happening where they work?

    Most people think headquarters doesn’t understand what’s happening where they work.

    How we know this

    68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 25 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    In a good job, the people running the organisation should support the workers who do the hands-on work.

    To do this well, they need to know what’s really happening at each location.

    This is extra important when an organisation has many different sites.

  • Good
  • Most people feel well informed by headquarters

    Do workers feel well informed about how Shake Shack is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    69% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 26 people who took the Breakroom Quiz between October 2024 and February 2025.

    Why this matters

    A good employer shares news with all its workers.

    You should know how your employer is doing - both the good news and the problems.

    Managers should keep you updated about what’s happening.

Shake Shack job reviews

  • Best thing

    My coworkers and managers are respectful and the size of the place is perfect for me

    Worst thing

    When the place gets crowded it's a very slow day

    9.3

    Shake Shack Team Member, November 2024

Handy to know

How are people paid?

79%
by the hour
21%
an annual salary

Based on 28 Shake Shack employees

How much notice do people get of their shifts?

26%
44%
19%
11%
26% of people with changing schedules find out their shifts one week or less ahead of time. 44% of people with changing schedules find out their shifts two weeks ahead of time. 19% of people with changing schedules find out their shifts three weeks ahead of time. 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on 27 Shake Shack employees