McDonald's

McDonald’s is a fast food restaurant chain.

mcdonalds.com/us/en-us.html

McDonald's job reviews

Showing 181 reviews

  • Best thing

    The fact you get opportunities to be the best or worst you can. It’s really a win or lose situation. You either win for the better or you don’t. I appreciate the opportunity they have given to me though.

    Worst thing

    Short staff, not even that really because we have enough employees but some employees should’ve gotten fired months ago! & on shifts where you should have plenty of staff so every shift runs smoothly they leave you understaffed & expect you to do YOUR work & the work of 3 other people COMBINED.

    3.7

    McDonald's Manager, February 2025

  • Best thing

    At most times I can normally work at my own pace without any interruptions and normally get it done before my shift ends.

    Worst thing

    One of the shift managers I work with always interrupt me during my tasks I need to get done to do other things while she can't go and do it herself at half of the things that a typical manager would need to do without stopping another employee unless it gets busy enough to have me stop what I'm doing to help out.

    6.6

    McDonald's Lobbyist, February 2025

  • Best thing

    You get to learn communication skills as well as improve the speed you communicate in. You get to learn how to deal with impatience and disrespect from customers when it arises.
    You get to make nice connections with your coworkers and even managers.

    Worst thing

    Precisely the disrespect is what gets me. Not only from the customers, but from your own team. Share one thing to one of the people you work with, and suddenly everyone knows—suddenly rumors are going around. It's draining. Sometimes managers will scold others and use you as an example of "a good employee," causing other coworkers to resent you.

    6.9

    McDonald's Crew Trainer, January 2025

  • Best thing

    nothing really except the discount you get on the day you worked you get 50% off a meal that doesn’t combine with any promos or deals and you can’t use your app when you get the discounted food

    Worst thing

    the work environment and the schedules and not the people the people are nice except some of the managers they speak like they are programmed to say certain things and the managers play favorites with the employees that have been there a while and it’s not easy working there as a beginning crew member

    1.5

    McDonald's Crew Member, January 2025

  • Best thing

    The work friends

    Worst thing

    We are are unstaffed and if we're full staff we would has to send people home becuase of labor. Other i doing multiple people jobs for hour for end or my whole shift, it very overwhelming and stressful I'm used to now because I've doing it so long and I feel i unappreciate for the work I'm doing. I like I'm not getting paid enough and I only stay because they work with me on my hours and days.

    4.6

    McDonald's Crew Trainer, January 2025

  • Best thing

    some of the friends I’ve made, especially with regulars who come through the drive-through on front counter every day you’d be surprised how many people have McDonald’s in their routine

    Worst thing

    The managers don’t have any way of communicating except yelling, and the customers can be really rude and impatient and demanding and you’re not really treated like a human being because “you work at McDonald’s”

    1.6

    McDonald's Crew Member, January 2025

  • Best thing

    N/A

    Worst thing

    The management has no consideration whatsoever of your personal request. Management has no communication within each other, as well as the staff too. Ignorant management (the GM); Has no interest and in helping an employee whom they don’t understand. No respect towards staff. Has favorites in the staff and management. Cuts unnecessary hours for their mistakes. Oh yeah and doesn’t own up to any of their mistakes, actions, or failures, instead blames it on an innocent individual.

    2.3

    McDonald's Crew Member, January 2025

  • Best thing

    My teammates are super dun to work with

    Worst thing

    I don't like the management, they start to complain when the shift people that don't know what to do and start going all out on the people that are doing there job correctly

    8.4

    McDonald's Crew Member, January 2025

  • Best thing

    Getting to see the regulars and working shifts with coworkers that have become friends.

    Worst thing

    Bad scheduling, short shifts, and being asked to do 3-4 jobs because of poor scheduling.

    3.2

    McDonald's Crew Member, January 2025

  • Best thing

    Ive made great friends and gotten to know all different kinds of people.

    Worst thing

    There can be stressful moments especially when it’s super busy. Some manager have favorites or will let other employees get always with stuff.

    9.7

    McDonald's Crew Member, January 2025

  • Best thing

    some of management is great and easy to work with

    Worst thing

    i don’t get paid enough to survive, i live paycheck to paycheck

    2.8

    McDonald's Crew Trainer, January 2025

  • Best thing

    Flexibility Flexibility

    Worst thing

    They're really technical about things if there's a way to keep from paying you some money they owe you they'll find a way

    5.0

    McDonald's Night Shift Manager, January 2025

  • Best thing

    I get a free meal when I work.

    Worst thing

    We’re constantly understaffed so I end up doing the job of 4 people and when I start messing up I get yelled at by a manager who is barely even doing their job.

    1.1

    McDonald's Crew, January 2025

  • Best thing

    Get to make my own schedule

    Worst thing

    Working on equipment covered in grease the risk factor

    7.0

    McDonald's Service Technician, January 2025

  • Best thing

    The people, the freedom

    Worst thing

    the pay, the supervisors

    7.8

    McDonald's Closer, January 2025

  • Best thing

    Consistent work schedule

    Worst thing

    No one gets fired disrespect and childish behavior

    3.9

    McDonald's Crew Trainer, January 2025

  • Best thing

    I get to listen to music

    Worst thing

    Everything else

    1.1

    McDonald's Maintenance, January 2025

  • Best thing

    The people I get to see and talk to!

    Worst thing

    Short staffed sometimes..

    8.2

    McDonald's 2nd Assistant Manager, January 2025

  • Best thing

    The laughs

    Worst thing

    People not showing up or late for work

    7.3

    McDonald's Manger, January 2025

  • Best thing

    Working with the public and meeting me people

    Worst thing

    Doing multiple jobs around the store

    6.0

    McDonald's Employee, January 2025

  • Best thing

    I love my actual job

    Worst thing

    Poor management GM

    3.4

    McDonald's Department Manager, January 2025

  • Best thing

    Treated with respect and work with a great crew and managers

    Worst thing

    Nothing really

    9.8

    McDonald's Crew Person, January 2025

  • Best thing

    making good food and making people's days

    Worst thing

    complaints over things I can't control

    7.3

    McDonald's Night Shift Manager, January 2025

  • Best thing

    The people are great always welcoming. The pay and career advancement is better than I’ve seen at any other fast food place I’ve worked. The managers are very respectful and considerate.

    Worst thing

    It’s moderately stressful can be very fast paced. And it can be repetitive.

    8.5

    McDonald's Crew Member, January 2025

  • Best thing

    The people i meet and some of the people i work with.

    Worst thing

    when there’s an overwhelming amount of orders coming through at the same time.

    3.3

    McDonald's Order Taker, January 2025

  • Best thing

    My supervisor is a good friend of mine, the early shifts, full paid vacation every year , being treated fairly and respectful

    Worst thing

    Lack of communication sometimes is annoying since I jump stores to help out, last minute scheduling, over ordering products and end up wasting half which decreases chances of getting raises and other benefits behind the scenes drama last the drive home is super stressful

    9.3

    McDonald's Employee, January 2025

  • Best thing

    free meal during break

    Worst thing

    the pay

    8.4

    McDonald's Cashier, January 2025

  • Best thing

    the coworkers that we have in the store

    Worst thing

    the customers

    9.0

    McDonald's Manager, January 2025

  • Best thing

    The benefits/ pay

    Worst thing

    Everything from the training up to the supervisors. No one is trained let alone care enough to take food safety seriously not even the other managers...

    2.3

    McDonald's Department Manager, January 2025

  • Best thing

    Staff

    Worst thing

    The rush & Customers

    3.7

    McDonald's Crew Member, January 2025

  • Best thing

    People I work with

    Worst thing

    People underestimating me

    5.5

    McDonald's Department Manager, January 2025

  • Best thing

    Seeing my regulars

    Worst thing

    No help when it is needed

    3.7

    McDonald's Employee, January 2025

  • Best thing

    The people I work with

    Worst thing

    The bad people

    8.2

    McDonald's Manager, January 2025

  • Best thing

    Some of the customers

    Worst thing

    Mangers over working crew and and not doing their job

    1.6

    McDonald's Service Worker, January 2025

  • Best thing

    Free lunch

    Worst thing

    Bad management and morale

    2.0

    McDonald's Employee, January 2025

  • Best thing

    The crew I work with and the pacing

    Worst thing

    Short staffing

    8.9

    McDonald's Night Shift Manager, January 2025

  • Best thing

    The people you work with make it better the customers can be rude and get outraged if told no or that they didn’t pay for it

    Worst thing

    The customers getting what they want when they are rude and managers making you the problem

    3.2

    McDonald's Crew Trainer, January 2025

  • Best thing

    When I work with the nice managers

    Worst thing

    When I work with the disrespectful manager

    7.7

    McDonald's Crew Member, January 2025

  • Best thing

    The crew

    Worst thing

    The customers, upper management, staffing

    1.7

    McDonald's Night Shift Manager, January 2025

  • Best thing

    I’m always learning something new daily, if there’s a problem with something I’ll talk to my manager about it and work it out

    8.3

    McDonald's Crew, January 2025

  • Best thing

    Pay, culture, development opportunities, paid college

    Worst thing

    Long hours, high stress, no paid benefits

    6.4

    McDonald's Assistant General Manager, January 2025

  • Best thing

    The crew is amazing.

    Worst thing

    Management can be a over the top

    8.0

    McDonald's Crew Member, January 2025

  • Best thing

    The people like the costumers and employees

    Worst thing

    the hours, the rush, & sometimes the rude costumers

    8.0

    McDonald's Crew Member, January 2025

  • Best thing

    The way the crew is able to interact freely

    Worst thing

    The stress that starts to build on top of me and feeling as though I’m doing everything on my own

    1.6

    McDonald's Night Shift Manager, January 2025

  • Best thing

    getting paid, talikng to cool ppl

    Worst thing

    dealing with annoying customers

    6.6

    McDonald's Crew Member, January 2025

  • Best thing

    The money and food

    Worst thing

    Owners, HR Manager, Terrible timing, unfairness

    2.8

    McDonald's Manager, January 2025

  • Best thing

    Being able to open or close

    Worst thing

    Lack of communication from other managers

    8.5

    McDonald's Department Manager, January 2025

  • Worst thing

    Extremely short staffed and extremely under paid.

    5.5

    McDonald's Crew Member, December 2024

  • Best thing

    Simple work environment, well staffed, decent communication for the most part

    Worst thing

    Scheduling. Working a hybrid of second and third shift makes planning my life immensely difficult. Occasionally there are so many people that it starts to hamper operational efficiency. A lot of slack gets given to subpar workers and the rest of us get chewed out for subpar metrics.

    5.5

    McDonald's Crew Member, December 2024

  • Best thing

    The people I work with

    Worst thing

    Some of the people I work with and the customers

    4.5

    McDonald's Department Manager, December 2024