Kaiser Permanente

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Kaiser Permanente is a healthcare organization. They provide integrated medical services, combining insurance coverage with healthcare through their own facilities.

healthy.kaiserpermanente.org

What’s the average pay for a customer service assistants at Kaiser Permanente?

The average pay for a customer service representative at Kaiser Permanente is between $26.12 and $41.90 per hour.

The top paying employers for customer service representatives are Kaiser Permanente, Charles Schwab and Delta Air Lines.

Last updated March 18, 2026

How we know this

Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Who pays customer service representatives the most?

Jobs at Kaiser Permanente

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What are customer service representatives saying about pay at Kaiser Permanente?

  • Best thing

    Honestly nothing at all

    Worst thing

    Pay is low compare to other departments that have way less responsibilities and tasks.

    Micro managing

    Everything has to be in order there

    3.0

    Transportation aide at Kaiser Permanente, July 2025

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  • Best thing

    The pay and the yearly raises and benefits

    Worst thing

    Management can panic to much at times

    9.9

    Pharmacy technician at Kaiser Permanente, June 2025

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  • Best thing

    Pay is good

    Worst thing

    Taking vacations are hard

    8.2

    Employee at Kaiser Permanente, May 2025

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  • Best thing

    Decent pay compared to similar roles with other companies

    Worst thing

    Unnecessary stress due to ridiculous expectations, horrible management and organization in every step of the company, everything including promotions and time off is based on seniority

    7.2

    Patient access specialist at Kaiser Permanente, February 2025

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  • Best thing

    Pay

    Worst thing

    Uneven work, others get away with as little as possible.

    7.3

    Biller at Kaiser Permanente, January 2025

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