JCPenney job reviews

Showing 37 reviews

• Best thing

  My coworker keep a positive attitude and make the day easier

  Worst thing

  The new management and standards

  2.7

  Associate at JCPenney, June 2025

• Best thing

  Maybe one or two coworkers

  Worst thing

  The mangers only caring around daily goals

  2.5

  Cashier at JCPenney, June 2025

• Best thing

  Not truly busy

  Worst thing

  Not a lot of workers

  5.2

  Cashier at JCPenney, June 2025

• Best thing

  Certain co-workers

  Worst thing

  Salon manager is terrible, doesn’t listen or communicates does what she wants

  1.1

  Hair stylist at JCPenney, June 2025

• Best thing

  The flexibility and understanding in personal situations

  Worst thing

  The unrealistic expectations set for employees. Not enough help on the floor. Usually one person doing a 3 person job.

  3.3

  Sales floor associate at JCPenney, May 2025

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• Best thing

  The associates are family

  Worst thing

  Not enough hours

  8.3

  Employee at JCPenney, May 2025

• Best thing

  The people I work with

  Worst thing

  Sometimes we are so busy it’s non stop helping customers

  9.7

  Associate sales representative at JCPenney, May 2025

• Best thing

  The team is work with

  Worst thing

  The upper mgt

  2.4

  Recovery specialist at JCPenney, May 2025

• Best thing

  The other leaders on my team, not including the store manager

  Worst thing

  My manager

  7.2

  Merchandising supervisor at JCPenney, May 2025

• Best thing

  Customers interaction

  Worst thing

  Working nights and weekends

  3.5

  Cashier at JCPenney, April 2025

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• Best thing

  Good learning opportunities

  Worst thing

  Management causes drama

  4.3

  Operations manager at JCPenney, April 2025

• Best thing

  It’s easy to take time off, they cater to my time slightly

  Worst thing

  Management don’t talk to associates

  1.8

  Sales associate at JCPenney, March 2025

• Best thing

  I work alone

  Worst thing

  Other people

  4.4

  Employee at JCPenney, March 2025

• Best thing

  The customers and the other coworkers.

  Worst thing

  The management's attitude.

  6.9

  Employee at JCPenney, March 2025

• Best thing

  I love working with people and cutting hair

  Worst thing

  It’s hard to get clients where I am at

  6.4

  Stylist at JCPenney, March 2025

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• Best thing

  There is nothing good.

  Worst thing

  Route manager's customer's rcustomers rude lack of traini mean lake ofsupport

  1.1

  Cashier at JCPenney, March 2025

• Best thing

  the people, the staff and the managers

  Worst thing

  the customers, the boringness

  7.7

  Cashier stock at JCPenney, March 2025

• Best thing

  You form a bond with colleagues

  Worst thing

  Don’t get time with family

  1.8

  Managing member at JCPenney, February 2025

• Best thing

  The family atmosphere

  Worst thing

  The pay and family atmosphere

  5.4

  Employee at JCPenney, February 2025

• Best thing

  Sometimes the customers. The job itself isn’t hard

  Worst thing

  The management is terrible.

  4.9

  Beauty consultant at JCPenney, February 2025

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• Best thing

  Making customers happy

  Worst thing

  Having to deal with a workplace bully

  4.1

  Sales floor associate at JCPenney, February 2025

• Best thing

  The management listens and is flexible

  Worst thing

  Not great pay or hours compared to other places

  9.2

  Cashier at JCPenney, February 2025

• Best thing

  Working at the back dock for truck unload is probably the easiest part.

  Worst thing

  Everything else.

  1.6

  Cashier at JCPenney, January 2025

• Best thing

  The people wonderful for the most part.

  Worst thing

  The pay is awful. The benefits aren’t that great. Employees fight with eachother and management doesn’t do anything about it. You don’t get the training your really supposed to and then when your not trained well others don’t understand why you’re slow and then don’t help you out afterwards they’re done with their task like supposed to.

  3.9

  Employee at JCPenney, January 2025

• Best thing

  talking to the customers can sometimes make it fun, and the people i work with i like to and that makes a world of difference.

  Worst thing

  the managers do not understand how stressed we are and give us an assignment with not enough time to complete it. sometimes if it’s not compelled we get criticized by managers and other coworkers.

  5.5

  Cashier at JCPenney, January 2025

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• Best thing

  If you need time off you can take it

  Worst thing

  Pay is bad

  4.9

  Employee at JCPenney, January 2025

• Best thing

  The people I work with are amazing.

  Worst thing

  People in the world suck.

  6.1

  Cashier at JCPenney, January 2025

• Best thing

  Associate discount

  Worst thing

  The pay and hours

  2.4

  Employee at JCPenney, January 2025

• Best thing

  - 25% off discount
  - Flexible hours

  Worst thing

  - Unorganized
  - Outdated
  - Short on stock & merchandise
  - Broken equipment

  2.0

  Employee at JCPenney, January 2025

• Best thing

  Having good conversation

  Worst thing

  Getting overwhelmed and stressed

  6.2

  Cashier at JCPenney, January 2025

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• Best thing

  Benefits

  Worst thing

  Customers, the pressure of credit applications and surveys

  4.0

  Assistant supervisor at JCPenney, December 2024

• Best thing

  The people I work with

  Worst thing

  The customers can be rude, and sometimes I feel overworked

  4.3

  Cashier at JCPenney, December 2024

• Best thing

  Flexibility of schedule

  Worst thing

  Consistent lack of hours for long periods

  4.9

  Operations associate at JCPenney, December 2024

• Best thing

  The discount. Some of the people I work with.

  Worst thing

  The management treating me like im stupid and having to constantly fix others mistakes

  3.6

  Employee at JCPenney, December 2024

• Best thing

  My team

  Worst thing

  The way management talks to us and how they allow others leads to talk to us and treat us. We are lied to by management all the time we never get our schedule within the 2 weeks ahead time frame management never takes our concern seriously

  1.2

  Employee at JCPenney, December 2024

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• Best thing

  My coworkers

  Worst thing

  Rude/inconsiderate customers and having to stand in mostly the same spot all day

  5.8

  Cashier at JCPenney, November 2024

• Best thing

  Working with favorite coworkers

  Worst thing

  Bossy supervisor

  4.4

  Cashier at JCPenney, November 2024