Goodwill Industries International
Goodwill Industries International is a non-profit organization. They provide job training and social programs for people with barriers to employment.
goodwill.orgRating based on 389 employees who took the Breakroom Quiz
About jobs at Goodwill Industries International
Pay
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Okay
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Only some people get paid breaks
Do workers at Goodwill Industries International get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
37% of people say they don’t get paid breaks.Based on data from 283 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Okay
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Only some people get paid sick leave
Does Goodwill Industries International give paid sick leave?
Sometimes. Only some people get paid leave when they’re sick.
How we know this
64% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 292 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Goodwill Industries International do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
86% of people report that they don’t do extra unpaid work.Based on data from 296 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 49% of people with changing schedules find out their shifts one week or less ahead of time.
- 37% of people with changing schedules find out their shifts two weeks ahead of time.
- 10% of people with changing schedules find out their shifts three weeks ahead of time.
- 3% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 268 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Good
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Most people don’t worry about their hours
Do workers at Goodwill Industries International worry about hours?
Most people don’t worry about getting enough hours.
How we know this
68% of people report they don’t worry about getting enough hours.Based on data from 309 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do Goodwill Industries International workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
46% report that they don’t have enough control over which shifts they work.Based on data from 284 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Goodwill Industries International workers to change shifts?
Some people find it hard to change shifts.
How we know this
47% of people report that it’s hard to change shifts if they need to.Based on data from 208 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Okay
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Can be hard to get time off
How easy is it to get time off at Goodwill Industries International?
Some people find it hard to get time off.
How we know this
44% of people report it’s hard to get time off.Based on data from 259 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Goodwill Industries International managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
80% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 301 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Goodwill Industries International?
Some people find it hard to take sick leave.
How we know this
40% of people report that it’s hard to take time off if they are sick.Based on data from 297 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is a Goodwill Industries International job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
77% of students report this is a good place to work if you’re studying.Based on data from 71 people who took the Breakroom Quiz between November 2024 and March 2025.
Okay
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Only some parents say it’s good
Is working at Goodwill Industries International good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
How we know this
37% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 67 people who took the Breakroom Quiz between November 2024 and March 2025.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Okay
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Only some part-time workers get health insurance
Do part-time workers at Goodwill Industries International get health insurance?
Some people who work part-time get health insurance.
How we know this
67% of people who work fewer than 30 hours a week say they don't get health insurance.Based on data from 93 people who took the Breakroom Quiz between November 2024 and March 2025.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
We believe all workers should get health insurance, no matter how many hours they work or what kind of job they have.
Workplace
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Good
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Most people feel treated with respect
Do people at Goodwill Industries International feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
69% of people say they’re treated with respect by their managers.Based on data from 290 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do people at Goodwill Industries International get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
35% of people report that their breaks get interrupted.Based on data from 293 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at Goodwill Industries International?
Most people feel stressed out here.
How we know this
81% of people say they often feel stressed out at work.Based on data from 308 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Goodwill Industries International enjoy their jobs?
Only some people enjoy their job.
How we know this
41% of people report they don’t enjoy their job.Based on data from 242 people who took the Breakroom Quiz between December 2024 and March 2025.
Okay
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Only some people recommend their team
Do people at Goodwill Industries International recommend working with their team?
Only some people recommend working with their team.
How we know this
60% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 325 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Goodwill Industries International?
Some people didn’t get enough training when they started.
How we know this
48% of people report they didn’t get enough training when they started working here.Based on data from 305 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at Goodwill Industries International?
Only some people are given support to advance their career here.
How we know this
In the last year, 55% of people report not being given support to advance their career here.Based on data from 289 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Goodwill Industries International’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 306 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Goodwill Industries International is doing?
Only some people feel well informed about how the company is doing.
How we know this
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 286 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How Goodwill Industries International ranks
Goodwill Industries International ranks joint 146th to work for out of non-profit organizations.
- 146= Adventist HealthCare
- 146= Goodwill Industries International
- 148= Humane Society of the U.S.
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of March 18, 2025.
Goodwill Industries International job reviews
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Best thing
Knowing that you’re making a difference in peoples lives
Worst thing
Knowing that the people at the top have deep pockets that collect a large amount of money that could be going to other places. As well as absolutely terrible communication lines.
Generalist at Goodwill Industries International, February 2025
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Best thing
some managers are nicer than others leaving u feel more comfortable and seen
Worst thing
some managers are straight forward and straight not allowing employees to do what’s best for the store, constant pressure on them and depends on the employees to make store nice
Sales floor associate at Goodwill Industries International, January 2025
Handy to know
How are people paid?
Based on 325 Goodwill Industries International employees
How much notice do people get of their shifts?
Based on 268 Goodwill Industries International employees