Forward Air
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DismissForward Air is a ground and air transportation and logistics company.
forwardair.comAbout jobs at Forward Air
Pay
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Good
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Most people get paid sick leave
Does Forward Air give paid sick leave?
Yes. Most people get paid leave when they’re sick.
How we know this
67% of people say they would get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Forward Air do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
80% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Hard to change shifts
How easy is it for Forward Air workers to change shifts?
Most people find it hard to change shifts.
How we know this
90% of people report that it’s hard to change shifts if they need to.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Needs improving
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Hard to get time off
How easy is it to get time off at Forward Air?
Most people find it hard to get time off.
How we know this
70% of people report it’s hard to get time off.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Schedules can get changed at the last minute
Do Forward Air managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
How we know this
36% of people say their manager changes their shift schedule at the last minute.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Forward Air?
Some people find it hard to take sick leave.
How we know this
50% of people report that it’s hard to take time off if they are sick.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Good
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Most people feel treated with respect
Do people at Forward Air feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
67% of people say they’re treated with respect by their managers.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Needs improving
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Most people are stressed out
Is it stressful to work at Forward Air?
Most people feel stressed out here.
How we know this
100% of people say they often feel stressed out at work.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Forward Air enjoy their jobs?
Only some people enjoy their job.
How we know this
40% of people report they don’t enjoy their job.Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2025.
Needs improving
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Most people don’t recommend their team
Do people at Forward Air recommend working with their team?
Not many people recommend working with their team.
How we know this
75% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Forward Air?
Some people didn’t get enough training when they started.
How we know this
67% of people report they didn’t get enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Needs improving
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Most people don’t get support to advance
Do people get support to advance at Forward Air?
Most people aren’t given support to advance their career here.
How we know this
In the last year, 82% of people report not being given support to advance their career here.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Forward Air’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Needs improving
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Most people don’t feel well informed by headquarters
Do workers feel well informed about how Forward Air is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
91% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
Forward Air job reviews
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Best thing
I don't have to talk a lot.
Worst thing
Micromanaging from 4 different managers at one time.
Forklift operator at Forward Air, March 2025
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Best thing
The some of people that actually teach me
Worst thing
The pay
Customer service at Forward Air, January 2025