First Citizens Community Bank
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DismissFirst Citizens Community Bank is a banking and financial services company in Pennsylvania, New York, New Jersey, and Delaware.
firstcitizensbank.comRating based on 7 employees who took the Breakroom Quiz
About jobs at First Citizens Community Bank
Pay
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Good
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Most people get paid when they’re sick
Does First Citizens Community Bank pay people when they’re sick?
Yes. Most people get paid when they’re sick.
How we know this
71% of people say they would get paid if they were sick but scheduled to work.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Hours and flexibility
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Okay
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Can be hard to get time off
How easy is it to get time off at First Citizens Community Bank?
Some people find it hard to get time off.
How we know this
57% of people report it’s hard to get time off.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Okay
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Some people find it hard to take sick days
How easy is it to take sick days at First Citizens Community Bank?
Some people find it hard to take sick days.
How we know this
43% of people report that it’s hard to take time off if they are sick.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Benefits
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Good
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Most people say they can afford the health insurance
Is the health insurance from First Citizens Community Bank affordable enough for their workers?
Most people say the health insurance costs are okay.
How we know this
86% of people say the health insurance costs are okayBased on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
Everyone needs medical care sometimes, but it can be expensive.
A good job should offer health insurance that workers can actually afford.
Good
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Most people get paid time off
Do people get paid time off at First Citizens Community Bank?
Most people get paid time off work.
How we know this
100% of people say they get paid time off.Based on data from 5 people who took the Breakroom Quiz between July 2025 and June 2026.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do people at First Citizens Community Bank feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
86% of people say they’re treated with respect by their managers.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Needs improving
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Most people are stressed out
Is it stressful to work at First Citizens Community Bank?
Most people feel stressed out here.
How we know this
71% of people say they often feel stressed out at work.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at First Citizens Community Bank enjoy their jobs?
Only some people enjoy their job.
How we know this
57% of people report they don’t enjoy their job.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Okay
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Only some people recommend their team
Do people at First Citizens Community Bank recommend working with their team?
Only some people recommend working with their team.
How we know this
57% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at First Citizens Community Bank?
Some people didn’t get enough training when they started.
How we know this
57% of people report they didn’t get enough training when they started working here.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at First Citizens Community Bank?
Only some people are given support to advance their career here.
How we know this
In the last year, 67% of people report not being given support to advance their career here.Based on data from 6 people who took the Breakroom Quiz between July 2025 and June 2026.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think First Citizens Community Bank’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how First Citizens Community Bank is doing?
Only some people feel well informed about how the company is doing.
How we know this
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 6 people who took the Breakroom Quiz between July 2025 and June 2026.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How First Citizens Community Bank ranks
First Citizens Community Bank ranks last to work for out of banks.
- 148 Trustco Bank
- 149 First Neighborhood Bank
- 150 First Citizens Community Bank
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of July 18, 2026.
First Citizens Community Bank job reviews
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Best thing
The team I work with
Worst thing
Too many changes
Report this reviewEmployee at First Citizens Community Bank, October 2025
Handy to know
How are people paid?
Based on 7 First Citizens Community Bank employees