Delta Air Lines
Good news! Delta Air Lines has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissDelta Air Lines is a major U.S. airline offering domestic and international flights.
delta.comWhat’s the average pay for a customer service at Delta Air Lines?
The average pay for a customer service representative at Delta Air Lines is between $19.60 and $39.13 per hour.
The top paying employers for customer service representatives are Kaiser Permanente, Charles Schwab and Delta Air Lines.
Last updated June 30, 2026
More about pay at Delta Air Lines
Who pays customer service representatives the most?
- Kaiser Permanente Pay $26.12-41.90 per hour
- Charles Schwab Pay $23.44-37.82 per hour
- Delta Air Lines Pay $19.60-39.13 per hour
- JPMorgan Chase & Co. Pay $22.50-36.92 per hour
- American Honda Motor Pay $22.90-32.79 per hour
- Verizon Pay $18.91-47.23 per hour
- Navy Federal Credit Union Pay $20.59-33.17 per hour
- The Hartford Pay $24.00-28.30 per hour
- Internal Revenue Service Pay $20.01-31.25 per hour
- Bank Of America Pay $23.99-36.75 per hour
What are customer service representatives saying about pay at Delta Air Lines?
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Best thing
Fly benefits
Worst thing
Shifts and hourly pay
Report this reviewRamp service agent at Delta Air Lines, December 2025
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Best thing
Benefits. Some of the people. Entertaining and interesting and sometimes never a dull moment. Resources to help you save money and opportunities to make a lot of money when things are going haywire.
Worst thing
Management takes all your time and effort and energy, doesn’t really help facilitate your growth unless you’re in the in crowd but will penalize you. More talented or capable agents are worked harder than less capable ones and there’s no accountability. Training needs to be overhauled and more thorough. Management dismissive of your concerns or controversies. Not willing to hear you out. Burnout is high. Pressure is high. People don’t care and just do the bare minimum to keep their jobs and benefits after they’ve been burnt. Low morale overall. Expected to go the extra mile but aren’t paid enough or respected enough. People get away with doing a poor job but it’s allowed to fester while other work areas incur so much responsibility for the same pay. At the end of the day, operational need is the catch all phrase that means that things simply must be done. Punitive conversations for penalties that are ridiculous and come down from management that are divorced from the reality of the work. Leadership who are less capable than their subordinates and less qualified yet certain subordinates can do more. A lot of people hate coming into work. The flying public are tiring and don’t educate themselves and it can burnout people’s natural want to socialize. You can be blamed for situations and verbally abused.
Report this reviewGate agent at Delta Air Lines, February 2025