Cricket Wireless
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DismissCricket Wireless is a telecommunications company that operates retail stores.
cricketwireless.comRating based on 110 employees who took the Breakroom Quiz
About jobs at Cricket Wireless
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at Cricket Wireless get paid breaks?
No. Most people don’t get paid breaks.
How we know this
81% of people say they don’t get paid breaks.Based on data from 64 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Needs improving
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Most people don’t get paid when they’re sick
Does Cricket Wireless pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
How we know this
97% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 87 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Cricket Wireless do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
68% of people report that they don’t do extra unpaid work.Based on data from 75 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of work schedule
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
How we know this
- 51% of people with changing schedules find out their shifts one week or less ahead of time.
- 25% of people with changing schedules find out their shifts two weeks ahead of time.
- 8% of people with changing schedules find out their shifts three weeks ahead of time.
- 16% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 79 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
We believe your workplace should tell you your schedule at least 4 weeks ahead of time.
You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.
Okay
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Some people worry about their hours
Do workers at Cricket Wireless worry about hours?
Some people worry about getting enough hours.
How we know this
42% of people report they worry about getting enough hours.Based on data from 83 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Good
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Most people can choose their shifts
Do Cricket Wireless workers get to choose the shifts they work?
Most people get to choose which shifts they work.
How we know this
77% report that they have enough control over which shifts they work.Based on data from 61 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Cricket Wireless workers to change shifts?
Some people find it hard to change shifts.
How we know this
34% of people report that it’s hard to change shifts if they need to.Based on data from 59 people who took the Breakroom Quiz between February 2025 and January 2026.
Why this matters
A good job works with your personal life.
It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.
Needs improving
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Hard to get time off
How easy is it to get time off at Cricket Wireless?
Most people find it hard to get time off.
How we know this
71% of people report it’s hard to get time off.Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Cricket Wireless managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
70% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 76 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Okay
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Some people find it hard to take sick days
How easy is it to take sick days at Cricket Wireless?
Some people find it hard to take sick days.
How we know this
59% of people report that it’s hard to take time off if they are sick.Based on data from 74 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Good
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Most students say it’s good
Is a Cricket Wireless job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
86% of students report this is a good place to work if you’re studying.Based on data from 14 people who took the Breakroom Quiz between December 2024 and January 2026.
Okay
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Only some parents say it’s good
Is working at Cricket Wireless good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
How we know this
55% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 29 people who took the Breakroom Quiz between November 2024 and January 2026.
Why this matters
A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.
Benefits
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Good
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Sick days don’t use up paid time off
At Cricket Wireless, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
How we know this
78% of people say they don’t have to use vacation days when they’re out sick.Based on data from 23 people who took the Breakroom Quiz between June 2025 and December 2025.
Why this matters
Getting sick isn’t a vacation.
You shouldn’t have to lose your time off just because you got sick or had a medical emergency.
A good job gives you separate sick days so you can rest and get better without losing your paid time off allowance.
Okay
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Only some people say they can afford the health insurance
Is the health insurance from Cricket Wireless cheap enough for their workers?
Only some people say the health insurance costs are okay.
How we know this
62% of people say the health insurance costs are okayBased on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.
Why this matters
Everyone needs medical care sometimes, but it costs a lot.
A good job should offer health insurance that workers can actually afford.
Okay
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Only some people get paid time off
Do people get paid time off at Cricket Wireless?
Some people get paid time off from work.
How we know this
54% of people say they don’t get paid time off.Based on data from 63 people who took the Breakroom Quiz between May 2025 and February 2026.
Why this matters
Everyone needs time to rest and take care of life outside of work.
A good employer offers paid time off so their workers can choose when to have a break or go to appointments without worrying about losing pay.
Workplace
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Good
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Most people feel treated with respect
Do people at Cricket Wireless feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
78% of people say they’re treated with respect by their managers.Based on data from 81 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Okay
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Only some people get breaks without interruption
Do people at Cricket Wireless get to take their breaks without interruption?
Only some people get breaks without interruption.
How we know this
48% of people report that their breaks get interrupted.Based on data from 63 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at Cricket Wireless?
Most people feel stressed out here.
How we know this
73% of people say they often feel stressed out at work.Based on data from 83 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Cricket Wireless enjoy their jobs?
Only some people enjoy their job.
How we know this
36% of people report they don’t enjoy their job.Based on data from 70 people who took the Breakroom Quiz between February 2025 and January 2026.
Okay
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Only some people recommend their team
Do people at Cricket Wireless recommend working with their team?
Only some people recommend working with their team.
How we know this
59% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 92 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Cricket Wireless?
Some people didn’t get enough training when they started.
How we know this
35% of people report they didn’t get enough training when they started working here.Based on data from 84 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at Cricket Wireless?
Only some people are given support to advance their career here.
How we know this
In the last year, 49% of people report not being given support to advance their career here.Based on data from 84 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Cricket Wireless’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 81 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Cricket Wireless is doing?
Only some people feel well informed about how the company is doing.
How we know this
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 82 people who took the Breakroom Quiz between February 2025 and February 2026.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How Cricket Wireless ranks
Cricket Wireless ranks 13th to work for out of telecommunications companies.
- 12 Metro By T-Mobile
- 13 Cricket Wireless
- 14 Total Wireless
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of February 8, 2026.
Pay ranges at Cricket Wireless
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$10.00-16.23 per hour
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$13.00-17.38 per hour
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$11.00-15.75 per hour
Cricket Wireless job reviews
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Best thing
We get commission for all the sales that we make. The team communicates a lot.
Worst thing
People often do different things than whatever was said to them. People in the high positions sometimes don’t care.
Sales rep at Cricket Wireless, March 2025
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Best thing
Pretty easy and chill
Worst thing
very boring and no pay raises
Retail salesperson at Cricket Wireless, December 2024
Handy to know
How are people paid?
Based on 92 Cricket Wireless employees
How much notice do people get of their shifts?
Based on 79 Cricket Wireless employees