Consumer Cellular
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DismissConsumer Cellular is a telecommunications company that operates retail stores.
consumercellular.comRating based on 17 employees who took the Breakroom Quiz
About jobs at Consumer Cellular
Pay
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Good
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Most people get paid breaks
Do workers at Consumer Cellular get paid breaks?
Yes. Most people get paid break.
How we know this
85% of people say they get paid breaks.Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Okay
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Only some people get paid sick leave
Does Consumer Cellular give paid sick leave?
Sometimes. Only some people get paid leave when they’re sick.
How we know this
47% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 15 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Good
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Most people don’t do unpaid extra work
Do workers at Consumer Cellular do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
82% of people report that they don’t do extra unpaid work.Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do workers at Consumer Cellular worry about hours?
Most people don’t worry about getting enough hours.
How we know this
100% of people report they don’t worry about getting enough hours.Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
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Only some people can choose their shifts
Do Consumer Cellular workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
38% report that they don’t have enough control over which shifts they work.Based on data from 16 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to get time off
How easy is it to get time off at Consumer Cellular?
Most people find it easy to get time off.
How we know this
73% of people report it’s easy to get time off.Based on data from 15 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Schedules don’t get changed at the last minute
Do Consumer Cellular managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
88% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Consumer Cellular?
Most people find it easy to take sick leave.
How we know this
75% of people report that it’s easy to take time off if they are sick.Based on data from 16 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Good
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Most people feel treated with respect
Do people at Consumer Cellular feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
69% of people say they’re treated with respect by their managers.Based on data from 16 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do people at Consumer Cellular get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
82% of people report that they get to take their breaks without interruption.Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at Consumer Cellular?
Most people feel stressed out here.
How we know this
75% of people say they often feel stressed out at work.Based on data from 16 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Consumer Cellular enjoy their jobs?
Only some people enjoy their job.
How we know this
40% of people report they don’t enjoy their job.Based on data from 15 people who took the Breakroom Quiz between November 2024 and June 2025.
Okay
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Only some people recommend their team
Do people at Consumer Cellular recommend working with their team?
Only some people recommend working with their team.
How we know this
41% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at Consumer Cellular?
Some people didn’t get enough training when they started.
How we know this
47% of people report they didn’t get enough training when they started working here.Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at Consumer Cellular?
Only some people are given support to advance their career here.
How we know this
In the last year, 47% of people report not being given support to advance their career here.Based on data from 15 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Needs improving
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Headquarters doesn't understand what's happening
Do people think Consumer Cellular’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
How we know this
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how Consumer Cellular is doing?
Only some people feel well informed about how the company is doing.
How we know this
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 14 people who took the Breakroom Quiz between November 2024 and June 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How Consumer Cellular ranks
Consumer Cellular ranks joint 1st to work for out of telecommunications companies.
- 1= UScellular
- 1= Consumer Cellular
- 3 AT&T
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of June 16, 2025.
Consumer Cellular job reviews
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Best thing
I love some of the people I work with. We have a great foundation. We have tools and resources to grow.
Worst thing
The training department has had a rapid decline. The director lead via fear and intimidation. The culture is gone. You can’t promote or even understand your duties.
Staff trainer at Consumer Cellular, February 2025
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Best thing
Consumer Cellular is founded on the principle of putting individuals first. i also find this to be true as an associate
Worst thing
There are not many stores yet and only five retail positions are available per location. upper management (above retail store managers) is not clear with communication to the retail store associates.
Retail store associate at Consumer Cellular, February 2025
Handy to know
How are people paid?
Based on 17 Consumer Cellular employees