Chick-fil-A

Chick-fil-A is a fast food restaurant chain.

chick-fil-a.com

Chick-fil-A job reviews

Showing 116 reviews

  • Best thing

    The best thing about my job is socializing with guests

    Worst thing

    There seems to be a lot of favoritism in the management, and sometimes it feels like they are against the bottom tier workers. Criticism and promotions do not make sense and the reasoning behind it doesn’t either. More often than not, management lies to us.

    6.4

    Chick-fil-A Trainer, January 2025

  • Best thing

    I love the people I work with. If it weren't for them I probably would have quit months ago. You make so many new friends.

    Worst thing

    Our Operator. He’s really cheap. Also our hiring standards are on the floor right now so no one is very good at what they do. The manager that handles scheduling has lately messed up the schedule so the work environment has been extremely stressful.

    5.5

    Chick-fil-A Team Member, January 2025

  • Best thing

    Some people you meet that work at the job or the customers. The job is not boring you’ll always be moving around and we’ve broken records at my location so the challenge is fun

    Worst thing

    Lazy mangement when it comes to doing work inside the actual building and low pay.. and now we’re really slow so it’s boring and they take a long time to cut people

    9.1

    Chick-fil-A Restaurant Team Member, January 2025

  • Best thing

    Only my coworkers (except for 1 manager and the owner)

    Worst thing

    The 1 manager who’s rude and the owner. The entitled customers. Working 7 hours and either only getting a 15 min break or no break at all and having to beg a manager to give you your employee meal. Need a manager’s code to clock in or out, so if you’re scheduled to leave at 5 they can keep you until an hour or 2 later and will still try to find something to keep you there. Having to wait to use the restroom for like 3 or 4 hours because it’s busy so you’re not allowed to leave your position. Not being allowed to sit at all. Being charged if something was rung up wrong even if it was the customer’s fault for not clarifying what they wanted. Being written up for stupid and petty things.

    1.3

    Chick-fil-A Front of House Team Member, January 2025

  • Best thing

    My coworkers and the people I meet in the drive-thru are some of the best things about the job. My coworkers have become a family and are always uplifting each other when needed. We've got regulars who come through just about everyday and they are just so sweet and after a while you get really fond of them.

    Worst thing

    Management isn't always great, there are people who have favorites and they don't hide who they are at all. Sometimes you get the Management who will ask you to do things they wouldn't do. We deal with extreme weather, from 100°+ to -15° weather, rain or heat, snow or wind, we are outside in it without much to protect us so that can be really difficult and unfair at times. Occasional harassment is also included and you're told to just smile and be polite instead of ripping heads off and throwing hands so that's great

    8.9

    Chick-fil-A Cashier, January 2025

  • Best thing

    I get to do the same thing over and over and over again, so I get to hold my skills every time I work. I work with a team that cares.

    Worst thing

    Nothing much really people have bad days and that’s fine. Not the worst thing, but it’d be nice to be able to clean the things that I’m not usually normally able to clean.

    8.4

    Chick-fil-A Prep Person, January 2025

  • Best thing

    The best things about my job are the workers they are all kind and nice for the most part and help out as much as they can.

    Worst thing

    The lack of compensation for the work put in. People who have been there for 3 years and do amazing work are being paid the same as a new hire. You gain skills over time to get to do more stuff like train new employees and bag the food but they do not increase pay for these skills gained

    4.1

    Chick-fil-A Front of House Team Member, January 2025

  • Best thing

    I get to make people happy by sharing a smile or some kindness even if their day has been going terrible. If their day has been great, then I have an opportunity, whether their day has been terrible or great, to make it remarkable.

    Worst thing

    At times, miscommunication arises, but it is inevitable sometimes; I think things like this that are inevitable are normal, but I would hope it becomes abnormal soon.

    9.2

    Chick-fil-A Front of House Team Member, January 2025

  • Best thing

    It is a safe work environment that pays well for fast food. They see you as a work family as opposed to just a co worker. It is a great first job to learn how this workforce works and get paid.

    Worst thing

    At my location we can sometimes be understaffed

    9.5

    Chick-fil-A Team Member, January 2025

  • Best thing

    I get to meet and socialize a lot and have access to free food and beverages.

    Worst thing

    Some customers are hard to deal with and when we get busy things can get hard.

    9.0

    Chick-fil-A FOH, January 2025

  • Best thing

    The managers are very respectful and understand that life happens

    Worst thing

    Sometimes it’s very busy for long periods and it’s tough to leave for drink or bathroom breaks

    6.4

    Chick-fil-A Kitchen Worker, January 2025

  • Best thing

    Running shifts and making sure I am protecting labor and productivity while also ensuring the needs of the restaurant are taken care of on my shifts

    Worst thing

    Stretching too far when we could have more people on the floor

    4.3

    Chick-fil-A Team Leader, January 2025

  • Best thing

    Free fiid

    Worst thing

    It’s hard to take off

    7.5

    Chick-fil-A Cashier, January 2025

  • Best thing

    Free food

    Worst thing

    It feels degrading

    8.4

    Chick-fil-A Team, January 2025

  • Best thing

    Great environment to be around, flexible schedule if needed.

    Worst thing

    Not getting paid enough or not getting a lot of hours.

    7.8

    Chick-fil-A Front of House Team Member, January 2025

  • Best thing

    Team members and rare individuals in higher positions, there’s also a few customers occasionally that make your day.

    Worst thing

    Extreme micro-managing from every possible position, even newbies. Managers kinda suck except for one, directors suck, shift being horrible or bearable depends on one shift lead. If you’re not liked, slip up and you’ll be fired they’re itching for a reason to get rid of you.

    6.4

    Chick-fil-A Front of House Team Member, January 2025

  • Best thing

    The people there are so nice and understanding. They are patient and willing to be flexible. The managers are great support and every team member is a delight.

    Worst thing

    The smell of the drains and water used to clean the floors. The floors are slick and you need to practice walking on them (not too bad with no slip shoes tho)

    6.4

    Chick-fil-A Front of House Team Member, January 2025

  • Best thing

    You get leftovers on Saturday of salads?

    Worst thing

    Everything especially finding bugs.

    1.6

    Chick-fil-A Cashier, January 2025

  • Best thing

    Everyone communicates nicely and the customers are really compassionate. We often see the general manager and higher ups, so it feels closer.

    Worst thing

    The mindset of constantly being on a loop and having a standard set for how you act, talk, and behave

    8.6

    Chick-fil-A Counter Person, January 2025

  • Best thing

    Working with an amazing team

    Worst thing

    Business and stress

    8.2

    Chick-fil-A Kitchen Worker, January 2025

  • Best thing

    Talking with the guest and working with my teammates

    Worst thing

    Nothing

    9.2

    Chick-fil-A Store Team Member, January 2025

  • Best thing

    The team members

    Worst thing

    The quest

    7.1

    Chick-fil-A Restaurant Line Cook, January 2025

  • Best thing

    How flexible my schedule is and SOME of my coworkers (not all)

    Worst thing

    My general manager

    7.3

    Chick-fil-A Front Office Representative, January 2025

  • Best thing

    Team members are chill, managers are mostly good, constant work, good pay

    Worst thing

    Occasional issues with managers, ie, bias

    8.2

    Chick-fil-A Employee, January 2025

  • Best thing

    People and food. Ease of switching schedules.

    Worst thing

    Moving into management has been like playing a game. It's not transparent and you have to work above your pay for months while pushing constantly.

    5.0

    Chick-fil-A Night Shift Manager, January 2025

  • Best thing

    Great coworkers

    Worst thing

    Scheduling, stress at work

    5.5

    Chick-fil-A Assistant Kitchen Manager, January 2025

  • Best thing

    Coworkers

    Worst thing

    hours are never consistent. always changing around. sometimes only get 10 hours a week.

    8.2

    Chick-fil-A Back of House Team Member, January 2025

  • Best thing

    Pay and friends

    Worst thing

    Harsh physical labor and rude coworkers

    4.5

    Chick-fil-A Kitchen Team Member, January 2025

  • Best thing

    Pay and management

    Worst thing

    Amount of guests

    9.5

    Chick-fil-A Night Shift Manager, January 2025

  • Best thing

    free meal

    Worst thing

    last minute schedules and it’s hard to get time off

    2.0

    Chick-fil-A Front of House Team Member, January 2025

  • Best thing

    Being able to communicate with coworkers and the customers effectively.

    Worst thing

    Being stuck in the same position almost every single shift. And also not being able to talk to coworkers as much when stuck in the solitary position of cash cart.

    3.4

    Chick-fil-A Cashier, January 2025

  • Best thing

    The people, the interactions, the food, and the relationships

    Worst thing

    The toxic environment the higher you move up

    1.9

    Chick-fil-A Advanced Management, January 2025

  • Best thing

    The best thing is you never worry about hours in the kitchen

    Worst thing

    It's extremely fast pace and they are not afraid to let you go if you are slow to theor standards

    2.3

    Chick-fil-A Back of House Team Leader, January 2025

  • Best thing

    Getting to work with a variety of people with different skillsets, the opportunity to grow, and helping others to grow

    Worst thing

    Not getting time off when sick, working with different people

    8.0

    Chick-fil-A Night Shift Manager, January 2025

  • Best thing

    The positive environment, and how encouraging everyone is to see you grow.

    Worst thing

    The variables In how your shift can go, depending on the co-workers scheduled to the communication between the different areas of the restaurant.

    8.0

    Chick-fil-A Training Director, December 2024

  • Best thing

    The best thing about my job is that I get to connect with the majority of my team. I also get to be included in some higher up conversations.

    Worst thing

    The worst thing about my job is that management takes a while to make any changes and some roles are still undefined.

    6.4

    Chick-fil-A Training Coordinator, December 2024

  • Best thing

    I enjoy the people I work with

    5.0

    Chick-fil-A Front of House Team Member, December 2024

  • Best thing

    Interacting with customers

    Worst thing

    The management plays favorites and is power hungry

    1.6

    Chick-fil-A Front of House Team Member, December 2024

  • Best thing

    A few of the employees

    Worst thing

    Management

    3.7

    Chick-fil-A Front of the House Team Member, December 2024

  • Best thing

    Cheap food

    Worst thing

    Little pay , long hours , rude guests

    7.3

    Chick-fil-A Employee, December 2024

  • Best thing

    The people
    The pay

    Worst thing

    Management
    Burn out from always being very busy

    7.8

    Chick-fil-A Shift Leader, December 2024

  • Best thing

    Getting positive feedback from customers

    Worst thing

    No communication

    1.6

    Chick-fil-A Hourly Team Member, December 2024

  • Best thing

    Guest that come in

    Worst thing

    Non communication

    4.6

    Chick-fil-A Back of House Shift Leader, December 2024

  • Best thing

    good people to connect with
    leadership opportunities
    flexible hours
    good work environment

    Worst thing

    management can be up and down
    very busy
    pay sometimes doesn’t feel worth it
    we do

    4.6

    Chick-fil-A Front of House Team Leader, December 2024

  • Best thing

    The bonus checks

    Worst thing

    Dealing with management

    4.1

    Chick-fil-A Team Leader, December 2024

  • Best thing

    flexible schedule good co workers

    Worst thing

    Bad salary bad night shift manager

    4.3

    Chick-fil-A Store Team Member, December 2024

  • Best thing

    My fellow leaders and directors.

    Worst thing

    Customers, sometimes higher management

    5.5

    Chick-fil-A Team Leader, December 2024

  • Best thing

    The best thing is getting the easy postions on your shift sheet and the only thing good I the people the keeps you there

    Worst thing

    Constant push of having to do something every second as in you are being micro managed which makes me irritated at times, and then when you don't have a specific role you are micro managed even more basically no freedom to assist in your way and bugged constantly even if you know what you have to do.

    4.6

    Chick-fil-A Cashier, December 2024

  • Best thing

    That are managers listen to us and they do their best to help us

    Worst thing

    Overload like being understaff maybe during rush hours and important days

    8.0

    Chick-fil-A Front of House Team Member, December 2024

  • Best thing

    Free food

    Worst thing

    Dealing with customers and not getting paid well enough

    5.5

    Chick-fil-A Hourly Team Members, December 2024