Better Business Bureau
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DismissThe Better Business Bureau is a non-profit organization that promotes trust in businesses by providing resources, ratings, and complaint resolution services.
bbb.orgRating based on 14 employees who took the Breakroom Quiz
About jobs at the Better Business Bureau
Pay
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Good
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Most people get paid breaks
Do workers at the Better Business Bureau get paid breaks?
Yes. Most people get paid breaks.
How we know this
90% of people say they get paid breaks.Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Good
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Most people get paid when they’re sick
Does the Better Business Bureau pay people when they’re sick?
Yes. Most people get paid when they’re sick.
How we know this
73% of people say they would get paid if they were sick but scheduled to work.Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
Most US companies don’t have to pay you when you’re sick - only some states require it.
But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.
Hours and flexibility
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Good
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Easy to get time off
How easy is it to get time off at the Better Business Bureau?
Most people find it easy to get time off.
How we know this
71% of people report it’s easy to get time off.Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.
Good
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Most people find it easy to take sick days
How easy is it to take sick days at the Better Business Bureau?
Most people find it easy to take sick days.
How we know this
79% of people report that it’s easy to take time off if they are sick.Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
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Good
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Most people feel treated with respect
Do people at the Better Business Bureau feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
75% of people say they’re treated with respect by their managers.Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
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Most people get breaks without interruption
Do people at the Better Business Bureau get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
86% of people report that they get to take their breaks without interruption.Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Needs improving
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Most people are stressed out
Is it stressful to work at the Better Business Bureau?
Most people feel stressed out here.
How we know this
69% of people say they often feel stressed out at work.Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
Work can be hard sometimes, but you shouldn’t feel stressed all the time.
Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at the Better Business Bureau enjoy their jobs?
Most people enjoy their job.
How we know this
82% of people report they enjoy their job.Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Needs improving
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Most people don’t recommend their team
Do people at the Better Business Bureau recommend working with their team?
Not many people recommend working with their team.
How we know this
69% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Okay
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Only some people get enough training
Do people get enough training when they start at the Better Business Bureau?
Some people didn’t get enough training when they started.
How we know this
43% of people report they didn’t get enough training when they started working here.Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
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Only some people get support to advance
Do people get support to advance at the Better Business Bureau?
Only some people are given support to advance their career here.
How we know this
In the last year, 50% of people report not being given support to advance their career here.Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Okay
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Headquarters only partly understands what's happening
Do people think the Better Business Bureau’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
How we know this
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Why this matters
In a good job, the people running the organization should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organization has many different sites.
Okay
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Only some people feel well informed by headquarters
Do workers feel well informed about how the Better Business Bureau is doing?
Only some people feel well informed about how the company is doing.
How we know this
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How the Better Business Bureau ranks
Better Business Bureau ranks joint 179th to work for out of business services.
- 179= JM Test Systems
- 179= Better Business Bureau
- 179= Astrana Health
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of April 19, 2026.