AutoZone

AutoZone is a retailer. They sell automotive parts, tools, and accessories, and offer services for car maintenance and repair.

autozone.com

AutoZone job reviews

Showing 35 reviews

  • Best thing

    The Discounts

    Worst thing

    Customers are terrible the manager would promise something but never delivered they make excuses to not move you up

    3.5

    AutoZone Night Shift Manager, February 2025

  • Best thing

    The employees are chill most of the time and usually are lenient.

    Worst thing

    The customers can be terrible sometimes but let's be honest nobody comes in an auto parts start willingly wanting to buy stuff. So most of the customers take their stress out on us and it can be a lot to deal with especially when it all stacks up one after the other.

    1.9

    AutoZone Customer Specialist, January 2025

  • Best thing

    The culture is unmatched. Everyone is treated with respect. They are very family oriented so any time something comes up with my child or other family members, they’re always willing to adjust scheduled work days for things like that.

    Worst thing

    We’re always understaffed.

    10

    AutoZone Inbound Desk Clerk, January 2025

  • Best thing

    Helping customers when they need you the most

    Worst thing

    Dealing with my manager, that doesn’t know right from wrong

    1.8

    AutoZone Parts Manager, January 2025

  • Best thing

    Easy to understand if you have past car knowledge

    Worst thing

    Upper management did not care about lower management and no credit given to those who really deserved it

    1.5

    AutoZone Parts Sales Manager, January 2025

  • Best thing

    I love getting to help people and in a way serving the community even during winter storms or hurricanes in building relations with new friends and people

    Worst thing

    The really rude customers that have no common sense and sometimes the workload

    6.7

    AutoZone Parts Sales Manager, January 2025

  • Best thing

    Meeting nice people who can help you learn something new everyday. Helping people out.

    Worst thing

    Getting treated less than human just because the customer is upset. Disrespected at work and spit on.

    5.0

    AutoZone Parts Sales Manager, January 2025

  • Best thing

    A good amount of down time

    Worst thing

    Can get really boring at times, pay raises are very difficult to get, pay starts low

    7.6

    AutoZone Customer Associate, January 2025

  • Best thing

    Customer service with customers every day, knowing what parts they need and put in a smile on their face

    Worst thing

    Dealing with irresponsible employees

    8.2

    AutoZone Assistant Manager, January 2025

  • Best thing

    The customers and employees

    Worst thing

    The pay

    8.6

    AutoZone Delivery Driver, January 2025

  • Best thing

    Working with my friends

    Worst thing

    Some customers

    9.8

    AutoZone Customer Service, January 2025

  • Best thing

    Not always work to do so half of my time there I have nothing to do

    Worst thing

    Customers that do not know what they need

    7.8

    AutoZone Salesman, January 2025

  • Best thing

    The people

    Worst thing

    The people and their always right ideas

    9.0

    AutoZone Delivery Driver, January 2025

  • Best thing

    The environment and the staff

    Worst thing

    The customers that get frustrated when you don't know what that part is

    9.1

    AutoZone Parts Sales Manager, January 2025

  • Best thing

    I'm a car guy so it's great being able to talk to customers about their vehicles

    Worst thing

    Poor training, hiring people that have little to zero automotive knowledge or experience, managers that have little to no experience managing employees.
    The list goes on.

    1.8

    AutoZone Parts Sales Manager, January 2025

  • Best thing

    its very flexible

    Worst thing

    you stay late sometimes

    9.2

    AutoZone Delivery Driver, January 2025

  • Best thing

    Getting paid and the people I get to work with

    Worst thing

    The hours. Management. The stuff we are made to do for free.

    3.9

    AutoZone Driver, January 2025

  • Best thing

    The customers, schedule

    Worst thing

    Long drive to work, employees who don't get anything done

    9.4

    AutoZone Lead Assistant Manager, January 2025

  • Best thing

    The customer Support

    Worst thing

    Upper management

    3.5

    AutoZone Fulltime Manager, January 2025

  • Best thing

    hour long breaks, space to walk around

    Worst thing

    customer as well as employees attitude, lack of training as a whole, many loopholes and corporate often ignores store issues

    3.3

    AutoZone Customer Professional, December 2024

  • Best thing

    It's a easy place to work

    Worst thing

    Getting taunt down by male customers

    3.0

    AutoZone Cs Associate, December 2024

  • Best thing

    The customers

    Worst thing

    The district manager and some customers

    3.0

    AutoZone Customer Sales Representative, December 2024

  • Best thing

    The pay is above minimum wage

    Worst thing

    The commute is too long, we’re constantly understaffed, the benefits are awful, hours are inconsistent, work life balance is awful, no room for growth without compromising your values and devoting your life to the company and the company is anti free speech, anti self defense and militantly anti union.

    1.7

    AutoZone Parts Sales Manager, December 2024

  • Best thing

    The customers, some of the employees. It is a form of employment!

    Worst thing

    1)The fact that when we call in sick, we onlybget 75% of our pay, not 100%. 2)They are constantly cutting hours which makes it harder for on those that actually are working to get things done. 3)The people at the home office are constantly changing the planograms to justify their jobs, but since our hours are consistently being cut, how are we to keep up with the repeated changes in floor plans? (Lack of help) See a problem here?

    7.0

    AutoZone Commercial Driver, December 2024

  • Best thing

    Pto time earned

    Worst thing

    Store manager

    5.0

    AutoZone Commercial Specialist, December 2024

  • Best thing

    The people I work with I suppose

    Worst thing

    The people I have to help

    7.6

    AutoZone Sales, December 2024

  • Best thing

    Customers, getting automotive knowledge if interested in that feild

    Worst thing

    Boss, other coworkers, no teamwork, no communication

    1.7

    AutoZone Parts Sales Manager, December 2024

  • Best thing

    Like most of the people I work with.

    Worst thing

    Whenever it gets busy everyone tends to be in a "fend for yourself" mood

    6.2

    AutoZone Commercial Driver, November 2024

  • Best thing

    The crew you work with, discount

    Worst thing

    Bad customers, upper management

    3.7

    AutoZone Sales Associate, November 2024

  • Best thing

    My customers

    Worst thing

    The rude people

    8.2

    AutoZone Commercial Manager, November 2024

  • Best thing

    20% discount in store
    You get to learn about car parts

    Worst thing

    Depending on the region some managers are disrespectful and inconsiderate. Hour cutting is quite common in this company so if you actually depend on having a good schedule this is not for you. Some managers even have the audacity of changing said schedule without proper notification and depend on us checking the scheduling app when any changes are made.

    1.7

    AutoZone Sales Associate, November 2024

  • Best thing

    Opportunities to move up, good stepping stone for experience and knowledge

    Worst thing

    Mediocre pay, stress, hour cutting

    8.4

    AutoZone Parts Sales Manager, November 2024

  • Best thing

    Great job to gain experience and increase knowledge

    Worst thing

    Stress, low pay, hour cutting

    9.0

    AutoZone Parts Sales Manager, November 2024

  • Best thing

    Meeting and Helping people

    Worst thing

    Making little hourly wage

    7.3

    AutoZone Parts Sales Technician, November 2024

  • Best thing

    Being able to help people

    Worst thing

    When we are really busy and have a lot of tasks to do

    5.0

    AutoZone Retail Sales Associate, November 2024