Afni
Uh oh. Afni hasn’t committed to creating great jobs yet.
Breakroom helps companies reach the next generation of candidates.
If you’re from head office, sign up here to get started on your Breakroom journey.
DismissAfni is a provider of business process outsourcing services.
afni.comRating based on 12 employees who took the Breakroom Quiz
About jobs at Afni
Pay
-
Good
-
Most people get paid breaks
Do workers at Afni get paid breaks?
Yes. Most people get paid break.
How we know this
92% of people say they get paid breaks.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Good jobs pay you for your break time.
You should get paid for all the time you’re at work, even when you’re on break.
Good
-
Most people don’t do unpaid extra work
Do workers at Afni do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
100% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
You should be paid for all the work you do.
A good job pays you for every minute you spend working for your employer.
Hours and flexibility
-
Good
-
Most people don’t worry about their hours
Do workers at Afni worry about hours?
Most people don’t worry about getting enough hours.
How we know this
100% of people report they don’t worry about getting enough hours.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good employer should give you the hours you need each week.
You shouldn’t have to struggle or beg for work time.
Okay
-
Only some people can choose their shifts
Do Afni workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
How we know this
50% report that they don’t have enough control over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
-
Schedules don’t get changed at the last minute
Do Afni managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
How we know this
92% of people say their manager doesn’t change their shift schedule at the last minute.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.
Good jobs don’t switch your hours around without warning.
Good
-
Most people find it easy to take sick leave
How easy is it to take sick leave at Afni?
Most people find it easy to take sick leave.
How we know this
91% of people report that it’s easy to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Everyone gets sick sometimes.
You should be able to stay home when you need to get better.
A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.
Workplace
-
Good
-
Most people feel treated with respect
Do people at Afni feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
80% of people say they’re treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
Your boss should treat you with respect.
No one at work should bully you or treat you unfairly.
If you have a problem, you should be able to talk to someone else who can help.
Good
-
Most people get breaks without interruption
Do people at Afni get to take their breaks without interruption?
Most people get breaks without interruption.
How we know this
92% of people report that they get to take their breaks without interruption.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.
Okay
-
Only some people recommend their team
Do people at Afni recommend working with their team?
Only some people recommend working with their team.
How we know this
67% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
The people you work with every day are important. They can make the difference between a bad day and a good one.
Good
-
Most people get enough training
Do people get enough training when they start at Afni?
Most people got enough training when they started.
How we know this
92% of people report they got enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should train you well from your first day, not just throw you into the deep end.
Nobody can do their job well without proper training at the start.
Okay
-
Only some people get support to advance
Do people get support to advance at Afni?
Only some people are given support to advance their career here.
How we know this
In the last year, 45% of people report not being given support to advance their career here.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good job should help you grow, if you want to.
This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.
This helps you build skills and earn more money.
Okay
-
Headquarters only partly understands what's happening
Do people think Afni’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
How we know this
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
In a good job, the people running the organisation should support the workers who do the hands-on work.
To do this well, they need to know what’s really happening at each location.
This is extra important when an organisation has many different sites.
Okay
-
Only some people feel well informed by headquarters
Do workers feel well informed about how Afni is doing?
Only some people feel well informed about how the company is doing.
How we know this
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2025.
Why this matters
A good employer shares news with all its workers.
You should know how your employer is doing - both the good news and the problems.
Managers should keep you updated about what’s happening.
How Afni ranks
Afni ranks 1st to work for out of call and contact centres.
- 1 Afni
- 2 Genpact
- 3= Alta Resources
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of March 22, 2025.
Afni job reviews
-
Best thing
The people I work with
Worst thing
N/A
Mentor at Afni, January 2025