AAA The Auto Club Group

AAA The Auto Club Group is a roadside assistance and automobile insurance company.

aaa.com

Rating based on 43 employees who took the Breakroom Quiz

About jobs at AAA The Auto Club Group

Pay

    Okay
  • Only some people get paid breaks

    Do workers at AAA The Auto Club Group get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    43% of people say they don’t get paid breaks.

    Based on data from 37 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    Good jobs pay you for your break time.

    You should get paid for all the time you’re at work, even when you’re on break.

  • Okay
  • Only some people get paid sick leave

    Does AAA The Auto Club Group give paid sick leave?

    Sometimes. Only some people get paid leave when they’re sick.

    How we know this

    43% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    Most US companies don’t have to pay you when you’re sick - only some states require it.

    But we believe a good job should pay you when you can’t work because you’re sick. Everyone gets sick sometimes.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at AAA The Auto Club Group do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    83% of people report that they don’t do extra unpaid work.

    Based on data from 42 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    You should be paid for all the work you do.

    A good job pays you for every minute you spend working for your employer.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of work schedule

    How far ahead of time do people find out their work schedule?

    Only some people find out their schedule four weeks ahead of time.

    How we know this

    • 43% of people with changing schedules find out their shifts one week or less ahead of time.
    • 17% of people with changing schedules find out their shifts two weeks ahead of time.
    • 4% of people with changing schedules find out their shifts three weeks ahead of time.
    • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

    Based on data from 23 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    We believe your workplace should tell you your schedule at least 4 weeks ahead of time.

    You need to know when you’ll be working so you can plan your life and know how much money you’ll earn.

  • Good
  • Most people don’t worry about their hours

    Do workers at AAA The Auto Club Group worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    85% of people report they don’t worry about getting enough hours.

    Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good employer should give you the hours you need each week.

    You shouldn’t have to struggle or beg for work time.

  • Okay
  • Only some people can choose their shifts

    Do AAA The Auto Club Group workers get to choose the shifts they work?

    Some people don’t get to choose which shifts they work.

    How we know this

    56% report that they don’t have enough control over which shifts they work.

    Based on data from 39 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for AAA The Auto Club Group workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 30 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good job works with your personal life.

    It should be easy to change your schedule when you need to - both for emergencies and when you’re planning ahead.

  • Okay
  • Can be hard to get time off

    How easy is it to get time off at AAA The Auto Club Group?

    Some people find it hard to get time off.

    How we know this

    34% of people report it’s hard to get time off.

    Based on data from 38 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good job should let you use your vacation time when you need it, and it shouldn’t be a hassle to arrange.

  • Good
  • Schedules don’t get changed at the last minute

    Do AAA The Auto Club Group managers change schedules at the last minute?

    Most managers don’t change people’s schedules at the last minute.

    How we know this

    100% of people say their manager doesn’t change their shift schedule at the last minute.

    Based on data from 41 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    If your bosses keep changing your schedule at the last minute, that shows they aren’t planning well.

    Good jobs don’t switch your hours around without warning.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at AAA The Auto Club Group?

    Most people find it easy to take sick leave.

    How we know this

    75% of people report that it’s easy to take time off if they are sick.

    Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    Everyone gets sick sometimes.

    You should be able to stay home when you need to get better.

    A good job should make it easy to take sick time and have clear steps for letting them know you’re sick.

  • Good
  • Most parents say it’s good

    Is working at AAA The Auto Club Group good if you’re a parent or caregiver?

    Most parents and caregivers say this is a good place to work.

    How we know this

    85% of people who care for a child or other relative report this is a good place to work.

    Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2025.

    Why this matters

    A good job should understand when you need to take care of your kids or help sick family members. Your work should respect your family needs.

Workplace

    Good
  • Most people feel treated with respect

    Do people at AAA The Auto Club Group feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    80% of people say they’re treated with respect by their managers.

    Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2025.

    Why this matters

    Your boss should treat you with respect.

    No one at work should bully you or treat you unfairly.

    If you have a problem, you should be able to talk to someone else who can help.

  • Good
  • Most people get breaks without interruption

    Do people at AAA The Auto Club Group get to take their breaks without interruption?

    Most people get breaks without interruption.

    How we know this

    78% of people report that they get to take their breaks without interruption.

    Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    When you take a break it should be a proper rest. You should be able to do what you want to and not get pulled off it early.

  • Needs improving
  • Most people are stressed out

    Is it stressful to work at AAA The Auto Club Group?

    Most people feel stressed out here.

    How we know this

    71% of people say they often feel stressed out at work.

    Based on data from 42 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    Work can be hard sometimes, but you shouldn’t feel stressed all the time.

    Your boss should make sure there are enough people and resources to get the work done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at AAA The Auto Club Group enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    42% of people report they don’t enjoy their job.

    Based on data from 31 people who took the Breakroom Quiz between November 2024 and February 2025.

  • Okay
  • Only some people recommend their team

    Do people at AAA The Auto Club Group recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    47% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 43 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    The people you work with every day are important. They can make the difference between a bad day and a good one.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at AAA The Auto Club Group?

    Some people didn’t get enough training when they started.

    How we know this

    41% of people report they didn’t get enough training when they started working here.

    Based on data from 41 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good job should train you well from your first day, not just throw you into the deep end.

    Nobody can do their job well without proper training at the start.

  • Okay
  • Only some people get support to advance

    Do people get support to advance at AAA The Auto Club Group?

    Only some people are given support to advance their career here.

    How we know this

    In the last year, 47% of people report not being given support to advance their career here.

    Based on data from 38 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good job should help you grow, if you want to.

    This could mean getting better at your current job, learning new things, becoming a team leader, or taking on more duties.

    This helps you build skills and earn more money.

  • Okay
  • Headquarters only partly understands what's happening

    Do people think AAA The Auto Club Group’s headquarters understands what’s happening where they work?

    Some people think headquarters doesn’t understand what’s happening where they work.

    How we know this

    67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 39 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    In a good job, the people running the organisation should support the workers who do the hands-on work.

    To do this well, they need to know what’s really happening at each location.

    This is extra important when an organisation has many different sites.

  • Good
  • Most people feel well informed by headquarters

    Do workers feel well informed about how AAA The Auto Club Group is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    70% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 43 people who took the Breakroom Quiz between November 2024 and February 2025.

    Why this matters

    A good employer shares news with all its workers.

    You should know how your employer is doing - both the good news and the problems.

    Managers should keep you updated about what’s happening.

How AAA The Auto Club Group ranks

AAA The Auto Club Group ranks joint 29th to work for out of insurance.

  1. 29= UnitedHealth Group
    7.3
  2. 29= AAA The Auto Club Group
    7.3
  3. 31= Kaiser Permanente
    7.2

Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 11 February 2025.

AAA The Auto Club Group job reviews

  • Best thing

    No micro management

    Worst thing

    People who are not trained well from team leads not management

    9.9

    AAA The Auto Club Group Battery Truck and Light Service Operator, December 2024

  • Best thing

    Paid time off relaxed environment pay

    Worst thing

    Riskey job not being able to see move up or very little move of potential

    8.6

    AAA The Auto Club Group Tow Truck Driver, December 2024

Handy to know

How are people paid?

By the hour 93% of people report they get paid by the hour.

Based on 43 AAA The Auto Club Group employees

How much notice do people get of their shifts?

43%
17%
4%
35%
43% of people with changing schedules find out their shifts one week or less ahead of time. 17% of people with changing schedules find out their shifts two weeks ahead of time. 4% of people with changing schedules find out their shifts three weeks ahead of time. 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on 23 AAA The Auto Club Group employees