Customer service pay in Manchester April 2026

How much do customer service staff in Manchester get paid?

customer service staff in Manchester earn

£7.24-12.00 per hour

Based on 136 employee reviews

customer service salaries can range between £7.24-12.00 per hour in the Manchester area. This data is based on quiz results from 136 employees who live in and around Manchester.

Who are the top customer service employers?

  1. Fred Perry
    9.7
  2. Gap Inc
    9.2
  3. Jo Malone London
    8.8

Who are the worst customer service employers?

  1. Millie’s Cookies
    2.2
  2. Eros Retail
    2.7
  3. The Fragrance Shop
    2.8

Recent customer service Jobs in Manchester

  1. Retail Assistant (40400) at Holland & Barrett posted yesterday
  2. Retail Assistant (40408) at Holland & Barrett posted yesterday
  3. Part Time Sales Associate, Tommy Hilfiger - Trafford at PVH posted yesterday
  4. Brand Specialist Ralph Lauren Purple Label at Selfridges posted yesterday
  5. Sales Colleague at Currys posted 2 days ago
  6. Tesco Colleague - Salford Quays Express at Tesco posted yesterday
See all customer service jobs in the Manchester area

How are people paid?

By the hour 91% of people report they get paid by the hour.

Based on 136 employees

What contracts are people on?

14%
35%
41%
10%

Based on 121 employees

customer service pay in other places

  1. Customer service pay in Belfast
  2. Customer service pay in Bristol
  3. Customer service pay in Nottingham
  4. Customer service pay in Leeds
  5. Customer service pay in Liverpool
  6. Customer service pay in Sheffield
  7. Customer service pay in Portsmouth
  8. Customer service pay in London
  9. Customer service pay in Birmingham
  10. Customer service pay in Edinburgh
  11. Customer service pay in Newcastle
  12. Customer service pay in Bradford

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What do customer service staff do?

Retail assistants have the job of selling goods and helping customers in a shop.

They can work on the shop floor and in the storeroom.

Other names for retail assistants are:

  • Sales assistants/ representatives/ associates/ ambassadors/ co-workers/ people
  • Shop assistants
  • Retail colleagues
  • Customer service assistants/ advisors

This type of job involves:

  • Greeting customers as they enter the store
  • Answering any customer questions
  • Helping customers find their way around the shop
  • Taking payments for products at tills
  • Issuing refunds
  • Meeting targets (sales and promotions)
  • Maintaining a clean and tidy shop floor
  • Unpacking stock and display on shelves
  • Receiving deliveries

You may be on your feet a lot. But you may be able to sit down if you’re working at a checkout.

You may have to work night shifts, on weekends and bank holidays.

Retail assistant is an entry level job.

If you want to apply for a retail assistant job, you might need the following:

  • The right to work in the UK
  • You may have to have some GCSEs or a relevant apprenticeship
  • Depending on the type of shop, you may have to already have some knowledge about the products being sold
See more