How much do customer service managers in Manchester get paid?

Customer service managers in Manchester earn

£8.32–16.84 per hour

Based on 17 employee reviews

Customer service manager salaries can range between £8.32–16.84 per hour in the Manchester area. This data is based on survey results from 17 employees who live in an around Manchester.

What do top employers pay customer service managers?

Who are the top customer service manager employers?

  1. Ladbrokes Coral
    5.1
  2. William Hill
    4.9
  3. B&M
    4.6

Who are the worst customer service manager employers?

  1. Betfred
    3.3
  2. B&M
    4.6
  3. William Hill
    4.9

What contracts are people on?

60%
part time
40%
full time

Based on 10 employees

How are people paid?

59%
by the hour
41%
an annual salary

Based on 17 employees

What do customer service managers employees do?

Customer service supervisors have the job of managing and organising customer service workers.

They can work in a shop, a contact centre or an office.

Other names for customer service supervisors are:

  • Team leaders
  • Sales supervisors
  • First line managers
  • Customer service managers

This type of job may involve similar tasks that customer service workers do, along with:

  • Managing daily workloads for customer service workers
  • Organising rotas for customer service workers
  • Sharing targets, promotions and other important company news to customer service workers

If you work in a shop, you may be on your feet a lot.

But any contact centre or office-based jobs can be done sitting down.

You may have to work night shifts, on weekends and bank holidays.

If you want to apply for a customer service supervisor job, you might need the following:

Customer service workers can also be promoted to customer service supervisors.

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