Customer service assistant pay in Newcastle November 2025

How much do customer service assistants in Newcastle get paid?

customer service assistants in Newcastle earn

£10.43-14.61 per hour

Based on 79 employee reviews

customer service assistant salaries can range between £10.43-14.61 per hour in the Newcastle area. This data is based on quiz results from 79 employees who live in and around Newcastle.

What do top employers pay customer service assistants?

First Direct
£12.33-18.76
See more about First Direct pay
Transport for Wales
£13.30-40.21
See more about Transport for Wales pay
TSB
£12.31-18.57
See more about TSB pay

Who are the top customer service assistant employers?

  1. First Direct
    8.7
  2. Transport for Wales
    8.7
  3. TSB
    8.7

Who are the worst customer service assistant employers?

  1. Game Nation
    3.9
  2. Burger King
    4.0
  3. IPM Group
    4.1

Recent customer service assistant Jobs in Newcastle

  1. Customer Service Assistant - Newcastle Upon Tyne at Chartwells posted yesterday
  2. Operative - Permanent Job - Full Time at EE posted 3 hours ago
  3. Customer Service Assistant Full time immediate start at EE posted 3 hours ago
  4. Customer Service Representative - Uncapped Commission at EE posted yesterday
  5. Operative - Permanent Job - Full Time at EE posted 2 days ago
  6. Customer Service Assistant Full time immediate start at EE posted 2 days ago
See all customer service assistant jobs in the Newcastle area

How are people paid?

38%
by the hour
62%
an annual salary

Based on 79 employees

What contracts are people on?

11%
16%
41%
33%

Based on 64 employees

customer service assistant pay in other places

  1. Customer service assistant pay in Liverpool
  2. Customer service assistant pay in Bradford
  3. Customer service assistant pay in Portsmouth
  4. Customer service assistant pay in Belfast
  5. Customer service assistant pay in Birmingham
  6. Customer service assistant pay in London
  7. Customer service assistant pay in Manchester
  8. Customer service assistant pay in Edinburgh
  9. Customer service assistant pay in Nottingham
  10. Customer service assistant pay in Glasgow
  11. Customer service assistant pay in Sheffield
  12. Customer service assistant pay in Leeds
  13. Customer service assistant pay in Bristol

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What do customer service assistants do?

Customer service assistants help customers through a range of different services.

They work in:

  • Hotels
  • Shops
  • Cinemas
  • Theatres
  • Casinos
  • Public transport stations
  • Shops
  • Restaurants
  • Leisure centres
  • Bowling alleys
  • Music venues
  • Nightclubs
  • Pubs and bars
  • Theme parks

Customer service assistants are also known as:

  • Customer service advisers
  • Hosts

This type of job might involve:

  • Answering customer questions and providing them with information
  • Arranging services, such as booking a taxi
  • Selling products
  • Stewarding customers
  • Dealing with customer complaints and refunds
  • Taking orders
  • Scheduling appointments
  • Answering the phone
  • Using a till point
  • Keeping front of house areas clean
  • Give quotations
  • Arranging deliveries

You may have to work early in the morning, late at night, over weekends and bank holidays

This is an entry level job.

If you want to apply for a customer servicel job, you might need the following:

See more