Customer service assistant pay in Liverpool March 2026

How much do customer service assistants in Liverpool get paid?

customer service assistants in Liverpool earn

£7.97-13.62 per hour

Based on 72 employee reviews

customer service assistant salaries can range between £7.97-13.62 per hour in the Liverpool area. This data is based on quiz results from 72 employees who live in and around Liverpool.

What do top employers pay customer service assistants?

First Direct
£12.20-19.19
See more about First Direct pay
Transport for Wales
£13.90-40.31
See more about Transport for Wales pay
Great Western Railway
£14.62-39.12
See more about Great Western Railway pay

Who are the top customer service assistant employers?

  1. First Direct
    8.8
  2. Transport for Wales
    8.8
  3. Great Western Railway
    8.7

Who are the worst customer service assistant employers?

  1. Game Nation
    3.9
  2. Burger King
    4.0
  3. Village Hotels
    4.0

Recent customer service assistant Jobs in Liverpool

  1. Financial Services Complaints Handler - Remote at Teleperformance posted 2 days ago
  2. Customer Service Advisor at Yorkshire Building Society posted 4 days ago
  3. Employment Advisor at The Growth Company posted 5 days ago
  4. Digital Customer Services at North West Ambulance Service NHS Trust posted 3 days ago
  5. Customer Service Adviser at Direct Line posted 6 days ago
  6. Complaints handler at Hays Recruitment posted yesterday
See all customer service assistant jobs in the Liverpool area

How are people paid?

43%
by the hour
57%
an annual salary

Based on 72 employees

What contracts are people on?

9%
21%
38%
32%

Based on 34 employees

customer service assistant pay in other places

  1. Customer service assistant pay in Portsmouth
  2. Customer service assistant pay in Belfast
  3. Customer service assistant pay in Birmingham
  4. Customer service assistant pay in Manchester
  5. Customer service assistant pay in London
  6. Customer service assistant pay in Bradford
  7. Customer service assistant pay in Nottingham
  8. Customer service assistant pay in Edinburgh
  9. Customer service assistant pay in Newcastle
  10. Customer service assistant pay in Glasgow
  11. Customer service assistant pay in Leeds
  12. Customer service assistant pay in Sheffield
  13. Customer service assistant pay in Bristol

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What do customer service assistants do?

Customer service assistants help customers through a range of different services.

They work in:

  • Hotels
  • Shops
  • Cinemas
  • Theatres
  • Casinos
  • Public transport stations
  • Shops
  • Restaurants
  • Leisure centres
  • Bowling alleys
  • Music venues
  • Nightclubs
  • Pubs and bars
  • Theme parks

Customer service assistants are also known as:

  • Customer service advisers
  • Hosts

This type of job might involve:

  • Answering customer questions and providing them with information
  • Arranging services, such as booking a taxi
  • Selling products
  • Stewarding customers
  • Dealing with customer complaints and refunds
  • Taking orders
  • Scheduling appointments
  • Answering the phone
  • Using a till point
  • Keeping front of house areas clean
  • Give quotations
  • Arranging deliveries

You may have to work early in the morning, late at night, over weekends and bank holidays

This is an entry level job.

If you want to apply for a customer servicel job, you might need the following:

See more