How much do customer service assistants in Edinburgh get paid?

Customer service assistants in Edinburgh earn

£9.64-13.77 per hour

Based on 61 employee reviews

Customer service assistant salaries can range between £9.64-13.77 per hour in the Edinburgh area. This data is based on quiz results from 61 employees who live in and around Edinburgh.

What do top employers pay customer service assistants?

Who are the top customer service assistant employers?

  1. First Direct
    8.9
  2. Transport for Wales
    8.8
  3. Leeds Building Society
    8.7

Who are the worst customer service assistant employers?

  1. IPM Group
    3.7
  2. Tenpin
    3.8
  3. The Range
    4.2

How are people paid?

56%
by the hour
44%
an annual salary

Based on 61 employees

What contracts are people on?

9% report having zero hours contracts.
18% report having low hours contracts. (less than 16 hours)
44% report having part time contracts. (16-35 hours)
29% report having full time contracts. (more than 35 hours)

Based on 34 employees

What do customer service assistants do?

Customer service assistants help customers through a range of different services.

They work in:

  • Hotels
  • Shops
  • Cinemas
  • Theatres
  • Casinos
  • Public transport stations
  • Shops
  • Restaurants
  • Leisure centres
  • Bowling alleys
  • Music venues
  • Nightclubs
  • Pubs and bars
  • Theme parks

Customer service assistants are also known as:

  • Customer service advisers
  • Hosts

This type of job might involve:

  • Answering customer questions and providing them with information
  • Arranging services, such as booking a taxi
  • Selling products
  • Stewarding customers
  • Dealing with customer complaints and refunds
  • Taking orders
  • Scheduling appointments
  • Answering the phone
  • Using a till point
  • Keeping front of house areas clean
  • Give quotations
  • Arranging deliveries

You may have to work early in the morning, late at night, over weekends and bank holidays

This is an entry level job.

If you want to apply for a customer servicel job, you might need the following:

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