Customer service assistant pay in Edinburgh January 2025

How much do customer service assistants in Edinburgh get paid?

Customer service assistants in Edinburgh earn

£9.64-13.77 per hour

Based on 61 employee reviews

Customer service assistant salaries can range between £9.64-13.77 per hour in the Edinburgh area. This data is based on quiz results from 61 employees who live in and around Edinburgh.

What do top employers pay customer service assistants?

Leeds Building Society
£10.55-14.08
See more about Leeds Building Society pay
Great Western Railway
£11.57-33.49
See more about Great Western Railway pay
United Utilities
£11.05-20.26
See more about United Utilities pay

Who are the top customer service assistant employers?

  1. Leeds Building Society
    8.8
  2. Great Western Railway
    8.7
  3. United Utilities
    8.6

Who are the worst customer service assistant employers?

  1. Village Hotels
    3.8
  2. Tenpin
    3.8
  3. No1 Lounges
    4.1

Recent customer service assistant Jobs in Edinburgh

  1. Customer Service Assistant at Merlin Entertainments posted yesterday
  2. Customer Service Representative at Davies Group posted 12 days ago
  3. Leisure Membership Advisor at Village Hotels posted 3 days ago
  4. Customer Service Advisor at Abm posted 2 days ago
  5. Customer Service Advisor at Abm posted yesterday
  6. Customer Advisor at B&Q posted 10 days ago
See all customer service assistant jobs in the Edinburgh area

How are people paid?

56%
by the hour
44%
an annual salary

Based on 61 employees

What contracts are people on?

9%
18%
44%
29%

Based on 34 employees

Customer service assistant pay in other places

  1. Customer service assistant pay in Newcastle
  2. Customer service assistant pay in Nottingham
  3. Customer service assistant pay in Liverpool
  4. Customer service assistant pay in Portsmouth
  5. Customer service assistant pay in Bradford
  6. Customer service assistant pay in Belfast
  7. Customer service assistant pay in London
  8. Customer service assistant pay in Birmingham
  9. Customer service assistant pay in Manchester
  10. Customer service assistant pay in Glasgow
  11. Customer service assistant pay in Sheffield
  12. Customer service assistant pay in Leeds
  13. Customer service assistant pay in Bristol

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What do customer service assistants do?

Customer service assistants help customers through a range of different services.

They work in:

  • Hotels
  • Shops
  • Cinemas
  • Theatres
  • Casinos
  • Public transport stations
  • Shops
  • Restaurants
  • Leisure centres
  • Bowling alleys
  • Music venues
  • Nightclubs
  • Pubs and bars
  • Theme parks

Customer service assistants are also known as:

  • Customer service advisers
  • Hosts

This type of job might involve:

  • Answering customer questions and providing them with information
  • Arranging services, such as booking a taxi
  • Selling products
  • Stewarding customers
  • Dealing with customer complaints and refunds
  • Taking orders
  • Scheduling appointments
  • Answering the phone
  • Using a till point
  • Keeping front of house areas clean
  • Give quotations
  • Arranging deliveries

You may have to work early in the morning, late at night, over weekends and bank holidays

This is an entry level job.

If you want to apply for a customer servicel job, you might need the following:

See more